It Technical Support Ii

Join Our Team: Do Meaningful Work and Improve People’s Lives

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, we’re creating a culture that promotes employee growth, collaborative innovation, and inspired leadership.

because we are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!

As an IT Technical Support II, you are accountable for the end-to-end technical support for customers and the physical campus. This role troubleshoots and resolves critical issues that frequently do not have standard operating procedures. The ideal candidate has advanced technical troubleshooting and support skills, is highly motivated toward continual improvement, excellent customer service, and effectively uses communication and collaboration skills to coordinate critical issues to resolution. Join us as our approach to technical support is evolving to accelerate our digital experience and enable a hybrid workforce and modern workplace.

This is an on-site position at our Mountlake Terrace campus, working Monday through Friday.

What you’ll do:

What you’ll bring:

What we offer

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at [email protected] or via phone at 425-918-4785.

Premera is hiring in the following states, with some limitations based on role or city: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin .

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

National Plus Salary Range: