It Support Analyst Jobs

Compensation: $55,000-$60,000

Location: Oklahoma City, Oklahoma

[TITLE]: Service Desk Analyst

Inceed has partnered with a great company to help find a skilled Service Desk Engineer to join their team!

Support the organization by fielding inbound calls, providing resolutions deskside, and responding to email/ticket issues. This role will supporting issues typically escalated from tier I.

Responsibilities:

• Support issues related to hardware, software, and network
• Provide Tier 1, 2, and 3 support.
• Occasional travel both local and to other states.

Required Qualifications & Experience:

• 3+ years of experience in customer support.
• Working knowledge of the following technologies: Windows 10, Microsoft Office, Active Directory, SCCM for desktop deployment and management
• Bachelor’s degree or equivalent experience required.

Nice to Have Skills & Experience:

• Experience in a Desktop/System Administration role
• Microsoft, CompTIA, or other certifications
• Experience providing sole support for a large organization

Perks & Benefits:

• Bonus potential!
• Opportunity to work with great technologies

If you are interested in learning more about the Service Desk Analyst opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing and direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.