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Application Technical Support Analyst Jobs in Atlanta, Cass, Texas

Application Support Analyst, Sr (Remote)
By Georgia Tech At , Atlanta, 30332 $73,903 - $100,507 a year
Knowledge of and skill in the installation and maintenance of information technology hardware and software, including server administration
Strong analytical and problem-solving skills, including lateral thinking and the ability to use several techniques and approaches when finding solutions.
Excellent written, oral, and interpersonal skills
Experience supporting Microsoft 365 services and features
Experience supporting cloud storage solutions (e.g., Box, Dropbox, OneDrive)
Experience supporting enterprise meeting solutions (e.g., Teams, Zoom, Slack)
Application Support Analyst Jobs
By Parker Water & Sanitation District At , Parker, 80134 $31.96 - $37.60 an hour
Additional education and professional certifications may be required.
Parker Water & Sanitation offers a robust benefits program including:
Solid troubleshooting skills for applications and installing, configuring, updating and integrating software applications.
Working knowledge of electronic mailing systems, SMTP and a Microsoft Exchange 365 environment.
Working knowledge of TCP/IP networking including routing, VLAN, VPN and security in a segmented LAN/WAN environment.
Responsible for the application of updates, patches and hot-fixes to various systems throughout the District.
Application Support Analyst Jobs
By SoFi At Frisco, TX, United States
Understand security and compliance requirements for the company.
Occasionally document new policies, procedures, and knowledge base articles.
Must have user support skills, especially interpersonal communication, and patience.
2-3 Years of Service Desk experience, customer service experience desired.
In-depth knowledge of Windows and Mac OS systems in an enterprise environment.
Experience with ticketing systems such as JIRA and Freshservice.
Technical Support Analyst Jobs
By Doyon, Limited At Plano, TX, United States
Performs more complex tasks (directly supervised or manager approved) to gain experience or to assist with real-time support needs
Learn licensing levels to include subscription offerings
Contribute to team goals such as SLA requirements, resolution, and Client satisfaction
2+ years of relevant experience in a technical help desk environment preferred
Certifications are beneficial but not required. Desired certifications/examinations include CompTIA A+, CompTIA Network+, MCP/MCDST/MCSA (such as Exam 70-697 Configuring Windows devices)
Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process
Application Support Analyst Jobs
By Planet Technology At Houston, TX, United States
Mixed of technical and vendor management experience
TMS experience in Top Tech (Terminal Management Systems)
Responsibilities include handling tickets for incident management, asset management tracking, user training, developing disaster recovery plans, patching/upgrades.
Must have friendly communication style (Vendor/Incident management)
Internal Support. Support the IT department with lifecycle management of assigned and dependent applications.
Centralized customer and transactional terminal data management server
Qad Application Support Analyst
By Exactech At , Gainesville, 32653, Fl
Functional/Technical Knowledge, Skills and Abilities Required:
Analyze issue trends and make recommendations to management, IT Business Solutions Architects and Business Analysts about system enhancements.
Communicate application problems and issues to key IT stakeholders, including management, development teams and end users.
Develop in-depth process and system knowledge of assigned business functions.
Build and maintain a QAD ERP knowledge base and frequently asked questions tools to aid users in self-service.
Understand and implement ISO related requirements of information systems.
Technical Support Analyst Jobs
By Tommy Bahama At , Seattle, Wa $22 - $29 an hour
CompTIA A+ certification or comparable experience required
For more benefit related information please click HERE.
1+ years’ experience working with computer hardware and software in a Microsoft-networked computer environment. Experience working with a Macintosh a plus.
Manage and prioritize multiple tasks under pressure.
Excellent phone and e-mail etiquette and customer service skills.
Strong hardware trouble shooting skills.
Systems Analyst, Aacu Application Support
By American Airlines At , Dallas, Tx
Bachelor’s degree in computer science, engineering, management information systems or related field, or four years of equivalent technical experience
Ability to exercise strong vendor management skills and work collaboratively to achieve results
Minimum Qualifications- Education & Prior Job Experience
Adheres to the software release schedule, software compatibility matrix, and change management
Strong knowledge of the financial services industry, and credit union’s departments, products and systems
Extensive technical skills related to software applications
Application Support Analyst Jobs
By Frontline Data Solutions At , Houston, Tx
Frontline is looking for an experienced Application Support Analyst to be a critical member of our Customer Success team.
Maintain and update documentation in the online knowledge base.
2+ years’ experience in providing client support for a technical product, preferably enterprise software
Experience supporting third-party enterprise software.
Strong verbal and written communication skills
Become an expert in several web-based software products used by enterprise clients.
Analyst, Application Support-Learning Jobs
By T-Mobile At Frisco, TX, United States

At least 18 years of age

Legally authorized to work in the United States

Application Support Analyst Jobs
By Indigo At , Memphis, Tn
Strong written and spoken communication skills
2+ years professional experience in software support or motivated recent graduate
Experience working in an ITIL based Service Desk/Helpdesk
Experience with Salesforce, Oracle ERP, or similar technology
Data troubleshooting experience (Oracle, SQL, MySql, etc.)
Some coding and scripting experience strongly preferred (node.js, Python, etc.)
Support Application Analyst Jobs
By QUANTEAM - North America (RAINBOW PARTNERS Group) At Chicago, IL, United States
Following escalation procedures for incident and problem management.
End to end management of specific projects
Creating and management issus and incident tickets
Sharing knowledge within the team to ensure 24/6 global support.
Demonstrating effective customer service skills in communication
Minimum 3 years’ experience within an application support role
Technical Analyst Iii, Application & Infrastructure Support
By Sutter Health At , Sacramento $42.98 - $64.47 an hour
Expert knowledge of assisting in the development of processes and procedures.
Expert knowledge and understanding of information technology concepts.
Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner.
Equivalent experience will be accepted in lieu of the required degree or diploma.
This position is work from home eligible.
There will be after-hours on-call support on a rotational basis (1 week, every 4-6 weeks after 6 months of employment).
Technical Support Analyst Jobs
By Tommy Bahama At , Auburn $22 - $29 an hour
For more benefit related information please click HERE.
1+ years’ experience working with computer hardware and software in a Microsoft-networked computer environment. Experience working with a Macintosh a plus.
Strong hardware trouble shooting skills.
Manage and prioritize multiple tasks under pressure.
Excellent phone and e-mail etiquette and customer service skills.
For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.
Application Support Analyst Iii
By Foothill-De Anza Community College District At , $9,352 a month
Prepares feasibility studies, cost and benefits analyses, product evaluation, requirement specifications, designs, and other analyses and documentation.
Data processing management and general administration practices and techniques.
Data management theory, principles, and practices and their application to a wide variety of services and programs.
Principles and practices of application development lifecycle and project management.
Modern and complex principles and practices of computer systems management, analysis, design, and maintenance.
A current resume of all work experience, formal education and training.
(Remote) Application Support Analyst
By Harris Computer Systems At , , Vt
Practical experience and an understanding of incident management, problem, and change management
Experience with release management principles and methodology
Manage and triage incoming external and internal stakeholder requests via JIRA Service Desk
Manage multiple priorities and own your work from end to end
2+ years of experience in an Application Support role
Strong communication skills & bias for action
Technical Support Delivery Analyst - Compensation
By Workday At , Salt Lake City, Ut $80,500 - $120,600 a year
Additional experience in one or more of the following areas: Human Capital Management, or Benefits
Work with Product Managers, QA and Development to identify solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Contribute to our Knowledge Centered Service by creating Knowledge articles
Customer Support experience, providing software support for other functional enterprise software applications
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Technical Support Analyst Jobs
By UC Irvine Health At , Irvine, Ca $73,900 - $133,700 a year
Bachelor's degree in related area and / or equivalent experience / training.
Background Check and Live Scan
Legal Right to work in the United States
California Child Abuse and Neglect Reporting Act
Must pass a background check.
072808-Technical Support Analyst Jobs
By Capgemini At , , Ct
Basic knowledge of computer peripherals, and peripheral troubleshooting skills (receipt printers, cashless payment devices, scanners, etc.)
1– 2 years’ work experience supporting customers remotely in a technical environment
· Applying basic troubleshooting processes, validating the issue, recording critical issues in system, applying Knowledge Base articles
· Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem
Strong written and oral communication skills, English-speaking skills, bilingual a plus.
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Analyst, Application Support Jobs
By Evolent At United States
Continue to prioritize the employee experience and achieved a 90% overall engagement score on our employee survey in May 2022.
Minimum of 1-2 year(s) of experience working directly with customers.
Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas.
Organizational skills with the ability to handle multiple tasks and projects at one time.
Basic knowledge of web application functionality and fundamental Infrastructure knowledge of computer systems.
Knowledge of MS Office products: Word, Excel, and PowerPoint.
Application Support Analyst Jobs
By SoFi At Jacksonville, FL, United States
Understand security and compliance requirements for the company.
Occasionally document new policies, procedures, and knowledge base articles.
Must have user support skills, especially interpersonal communication, and patience.
2-3 Years of Service Desk experience, customer service experience desired.
In-depth knowledge of Windows and Mac OS systems in an enterprise environment.
Experience with ticketing systems such as JIRA and Freshservice.
Application Support Analyst Jobs
By SoFi At Seattle, WA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Technical Support Analyst Jobs
By CRG At Greenville-Spartanburg-Anderson, South Carolina Area, United States
Manage Customer tickets in ServiceNow
1+ year experience providing end user support
Assist with technical troubleshooting relating to hardware and software issues
Resolve customers’ concerns and answer customers’ questions to your best ability
Positive attitude and the desire to learn
Technical Support Analyst Jobs
By CyberCoders At Henderson, NV, United States

Established (20+ years) Industry-Leading Outdoor Enthusiast Tech Co. Seeks Technical Support Analyst! Henderson, NV! We are an industry-leading provider of some of the world's top outdoor enthusiast ...

Application Support Analyst Jobs
By The Intersect Group At Newport Beach, CA, United States
• Experience demonstrating leadership or project management experience
• Designs, develops and maintains reports and dashboards based on business requirements;
• 3+ years of experience in Information Technology, SDLC environment.
• Must have experience supporting large portfolio of apps.
• Hands-on development experience (nice-to-have)
• Monitors the operating performance and system availability of assigned software; performs testing, maintenance, upgrades and/or installations;
Technical Support Analyst Jobs
By IXL Learning At Raleigh, NC, United States
Experience with documenting and tracking resolution in ticket management and/or customer relationship systems to facilitate trouble resolution
Troubleshoot issues & provide expert knowledge of our products to the customer
3+ years of prior web application support and customer service experience in a technical support or client-facing environment is strongly preferred
Strong written and oral communication skills
Strong experience supporting and troubleshooting Web technologies
Excellent analytical and diagnostic skills
Application Support Analyst Jobs
By SMCP – Sandro, Maje, Claudie Pierlot, Fursac At New York, NY, United States
Principal Skills, Knowledge & Abilities Required
Engage with all business areas (Logistics, Retail, Ecom, and Finance) to ensure proper gathering of ‘change requests’.
Ensure solution adoption, and benefit realization.
Advance knowledge of SQL / Oracle / MySQL, DOS commands and EDI standards.
Work knowledge in Microsoft Office Pack
Detailed oriented and strong Analytical and Problem Solving skills.
Customer Support Analyst (Financial Application)
By Workday At Atlanta, GA, United States
Collaborate with Product Managers, QA and Development to determine solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Excellent analytical, problem solving and multitasking skills
Degree in Accounting, Computer Science or Business Systems (or comparable industry experience)
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Handle a queue of financial support cases, prioritizing issues based on severity and customer impact
Application Support Analyst Jobs
By IDR, Inc. At Nashville, TN, United States
Required skills/experience of the Application Support Analyst:
Knowledge of retail business processes
Experience with basic network troubleshooting
Experience with basic Linux system administration
Experience with basic Windows 7 administration
Experience with the following tools is a plus: Service Now, Putty, RDP
Application Support Analyst Jobs
By BlueCrest Capital Management At New York, United States
Assisting with some degree of testing new releases in a UAT capacity and also manage some production releases
Good understanding of the standard windows & UNIX environment and specifically experience of supporting a complex .NET and Java application suites.
Fault diagnosis and problem-solving skills.
Good interpersonal skills and a pro-active attitude.
Experience using & supporting Calypso environment (UNIX\Java set up)
Experience supporting Risk & PnL systems