Senior Managing Director, People Support Partner

TEAM: People Team
REPORTS TO: Vice President, Talent Management
LOCATION: Flexible
What You’ll Do
At Teach For America, we are inspired by a single mission – one day, all children will have access to an excellent education. In pursuit of that mission, we have to evolve our ways of working, being and doing that will allow our People Team to become the agile HR shop that is sustainably set up to support an ever-evolving organization that seeks to work in more agile and nimble ways and that fosters the growth and development of talented staff who are prepared to thrive and drive impact. We are looking for a Senior Managing Director, People Support Partner (Business Partner) to provide strategic partnership to executives and team leaders to ensure that Teach For America maximizes each person’s and team’s contribution so that we have the most talented and diverse teams across all roles, ultimately fueling the movement to eliminate educational inequity. The People Support Partner plays a pivotal role in fueling Teach For America’s growth and success by providing top-tier, people-centered, equity-oriented staff support and strategic partnership.
What You’ll Be Responsible For
Portfolio Management (65%)

• Inform the design of and facilitate learning engagements with executives and team leaders in partnership with other People team functional units in order to build capacity for talent management (eg: change management sessions, use of talent development tools, orienting leaders to broader talent management, etc.)
• Support leaders in developing and understanding of the current and historical cultural conditions on the team that can accelerate or hinder their ability to attract, develop and retain top talent.
• Serve as the primary point of contact and internal team portfolio manager for all People team business units, services, and supports
• Provide consultation, coaching, and guidance to team leaders who are leveraging a PIP as a development tool
• Support with high level identification of redundancies in skills/capabilities
• Provide proactive, strategic partnership in the specific areas of talent management, people development, and staff experience to team leaders across the enterprise..
• Thought partner and give guidance to support the implementation of systems and processes (hiring, performance reviews, performance improvement processes, change management, total rewards administration, etc.)
• Consultation on People strategy and structural alignment to operational strategy

Employee Relations Matter Management (15%)

• Consult with staff on significant breaches of our Core Values and Commitment to DEI
• Escalate complex/sensitive issues to Employee Relations team for partnership and support
• Provide coaching and guidance to team leaders to support their staff members who experience culture breaches, determining the appropriate intervention

Maintain agile working habits that allow for the emergent needs across Teach For America (20%)

• Assess and adjust your time allocation and talent flow to ensure prioritized projects have the capacity, resources, and support needed to grow
• Manage ad-hoc and special projects as they arise, providing project-management capacity to the Talent and Administration portfolio
• Flow to support Talent Management teammates when capacity needs present (eg. unexpected vacancy, leave, urgent needs that arise)
• Demonstrate strong flexibility and prioritization when assessing team needs and supporting decisions about your work and time allocations

A WEEK IN THE LIFE
Over the course of any week, the Senior Managing Director, People Support Partner (Business Partner) will spend time partnering with team leaders to understand the current state of their talent and talent needs while also reviewing and receiving staff grievances for escalation to the appropriate teams and/or individuals for support. With the implementation of standardized talent routings, each day as a Senior Managing Director, Business Partner might look a little different, but through further adoption days should start to follow the seasons of the work. Some days, you might spend time developing succession plans in partnership with our Talent Acquisition Partners and team leaders or you might be supporting team leaders with the implementation of our performance development system (Elevate) to drive critical outcomes for their team. Other days, you might be engaging with team leaders to identify critical skills needed on their teams to achieve their strategic goals or reviewing HR Acuity or CultureAmp data to prepare for a quarterly stepback to support in understanding the state of staff experience.
Your Experience
Your areas of knowledge and expertise that matter most for this role (minimum qualifications):

• You thrive in a goal-oriented, fast-paced, and entrepreneurial environment, including the ability to be flexible in project execution and scope of work
• Track record of building senior-level relationships
• You have Minimum of 10 years of work experience
• You have a deep commitment to TFA’s mission, core values, and our commitment to diversity and inclusiveness and pride for the organization and our mission.
• You use good judgment and decision making, strong initiative, and an adept learning orientation
• You operate with a high level of personal responsibility and thrive in a context of ambiguity, complexity, and change.
• Expertise in various HR programs and functions including, but not limited to business partnership, employee relations, compensation, benefits, performance management, leadership development, and organizational development
• You have excellent organizational and time management abilities
• You can handle a high volume of time-sensitive responsibilities
• You have a demonstrated ability to manage multiple responsibilities and consistently meet ambitious deadlines and goals
• You are detail-oriented with accuracy

BONUS (preferred Qualifications)

• Experience in utilizing Workday HRIS or other digital tools to maximize efficiency in talent management processes
• 3+ years previous team management experience preferred
• You have set and reached ambitious goals in your current role.
• You take personal responsibility for your work and are solutions-oriented.
• You are an innovator who anticipates and seizes opportunities to refine strategies and processes.
• You are hungry to learn and grow. You’re excited by the opportunity to navigate a new recruitment space, and changing hiring landscapes. You seek strategic opportunities for your own professional development and encourage others to do the same. You are especially excited to become an expert in networking and sourcing strategies.
• You are a curious problem solver. You are comfortable and nimble in backwards planning, assessing progress and course correcting as the road map changes.
• Evidence of strong management results
• You are an exceptional project manager and excel at adapting existing systems and/or creating new ones.
• You have exceptional judgment and integrity in your work with all of your current stakeholders.
• You build rapport quickly, get your energy from seeking to understand the perspectives of your partners and prospects and leverage those insights to connect them to people and experiences aligned with their interests and needs;
• You exemplify our core values and you know better work is done when informed by a range of perspectives.
• You communicate clearly and you are comfortable working across lines of difference.

YOUR FUTURE TEAM
The People Team exists to ensure that Teach For America is the greatest place to work in our country. We attract, engage, develop, and retain our extraordinary, diverse staff, and we see ourselves as the utmost guardians of staff culture, core values, and our organization’s constant pursuit of excellence. Our team recruits and hires talented, diverse staff members and fosters an organizational culture of leadership, innovation, respect, and teamwork. We ensure that the core HR functions (such as benefits and workforce administration) run smoothly, and we ensure unparalleled opportunities for learning and growth for our 1,000+ full time, part-time, seasonal, and temporary employees.
This role will sit on the Talent Management wing of the People team, whose charge is to provide top-tier, people-centered, equity-oriented staff support and strategic partnership. We do so by ensuring that every staff member and team has the information and access to standardized policies, processes and systems of support that maximize their unique impact, strengthen their wellbeing, and allow them to be deeply rooted at TFA.
Your Compensation
The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 3 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary ranges for this role are set forth below. These ranges may be modified in the future.
Sector A: 113,00-126, 500
Sector B: 126,600-145,600
Sector C: 145,700-163,300
You can view which tier applies to where you plan to work here. If your location is not listed, please click here for additional total rewards information.
THE PERKS
By joining staff, you join a network of individuals committed to pursuing equity for all students and developing themselves as professionals in the process. We as an organization value the longevity of our employees and offer a comprehensive and competitive benefits plan. The salary range for this U.S.-based role is based on where the employee works and is aligned to one of 3 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands.
NEXT STEPS
Interested in this position? Scroll down to the bottom of the page and click Apply. For questions about Program Prototype roles, reach out to [email protected]. If you have questions regarding other non-Program Prototype roles, please reach our to the Talent Acquisition team at [email protected] or visit www.teachforamerica.org/about-us/careers.