Senior People Business Partner

Position Summary

Marqeta is on a mission to change the way money moves. Our open API card issuing platform provides unprecedented flexibility and control for industry-leading companies such as Square, Coinbase, J.P.Morgan, and Uber, to issue cards, authorize transactions, and manage payment operations in real time. Founded in 2010, Marqeta IPO’d in 2021 and has grown into a team of over 900 Marqetans in the US, UK, and Canada.

We are seeking a strategically-minded and influential professional to join our team as a People Business Partner (PBP) for our Go-to-Market organization. As a PBP, you will partner with our Go-to-Market teams to enhance leadership capabilities and the overall Marqetan experience. Your focus will involve providing leadership coaching, driving change management initiatives, and ensuring the successful adoption of various programs. As an integral member of the People team, you will contribute to the organization's development as we navigate an unprecedented growth phase.

In this role as a Senior People Business Partner, your contributions will be critical to our organization's success. You will align People practices with our business strategies, cultivate a positive employee experience, and drive performance and engagement across the entire organization. You will have the opportunity to shape the future of Marqeta, contributing to our vision and upholding our values. By serving as a strategic advisor to senior leaders, you will have a direct impact on all areas of our organization.

We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA headquarters. We’d love for you to join us!

What You'll Do

As a Senior People Business Partner, you will play a crucial role in supporting and collaborating with the Go-to-Market organization, which includes Marketing, Strategy and Operations, Revenue, Delivery, Solutions Engineering & Customer Solutions, and Global Partnerships. Your primary focus will be to provide strategic people advice aligned with the specific needs of these teams and help formulate business strategies that support the company's objectives and goals.

• Identifying and recommending opportunities for leveraging workforce data strategically.
• Driving performance cycles, including annual performance evaluations, and conducting employee engagement surveys.
• Staying updated on emerging trends in HR, technology, culture, learning, and talent strategies to inform decision-making and drive continuous improvement.
• Establishing trusted partnerships with business leaders and key stakeholders, offering expertise on employee experience matters, problem-solving using data-driven approaches, and driving change.
• Acting as an advocate for company culture and ensuring a positive employee experience.
• Understanding the complex challenges faced by teams in a dynamic, growing, and evolving business environment.
• Providing coaching and consulting to leadership and employees on People-related matters.
• Assessing issues, identifying root causes, and formulating optimal recommendations to solve problems within the supported organization.
• Providing expertise and executing initiatives in performance management, career planning, coaching, data analysis, compensation and rewards, employee relations, learning and development, recognition programs, and strategic development.
• Collaborating with People Business Partners, the People Experience center of excellence, and the broader People organization to develop and implement a comprehensive annual people plan for the supported organization.
• Managing key People processes across the organization in partnership with leadership and the People Experiences team.
• Coaching leaders to enhance their abilities, build high-performing teams, optimize performance, and deliver a compelling professional experience for employees.
• Building relationships with business stakeholders and providing thought leadership on organizational and people-related strategy and execution.

What We're Looking For

• Demonstrated understanding of People Business Partner (HRBP) practices and experience in driving change management, leadership changes, organization design, talent strategy, performance management and coaching, executive relationship building, etc.
• Typically requires a minimum of 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years of experience; or equivalent experience.
• Ability to draw insights from data, but also to make intuitive decisions based on imperfect data.
• Genuine comfort with and enthusiasm for the fast-paced, start-up environment and navigating with ambiguity.
• Ability to influence without authority and serve as a trusted partner and advisor to senior leaders.
• Strong written and verbal communication skills; an articulate and persuasive communicator who is highly effective in presenting to a group.
• Good understanding of compensation practices, job architecture, and talent acquisition practices.
• Analytical approach and skills for assessing, influencing, and measuring organizational impact.
• Current and relevant knowledge of legal requirements and strong judgment around scoping and mitigating risk.

Nice-to-haves

• Bonus points for experience in payments and/or FinTech.
• Familiarity with Google Suite and Workday tools would be advantageous for a smoother ramp-up.
• BA/BS or equivalent work experience; advanced degree in HumanResources or a related area + PHR/SPHR preferred.

Your Manager

• Beatriz Fontenella

Your Team

• Shirley Tran
• Felisha Sullivan

Recruiter For This Role

• Ramy Khalil

Typical Process

• Virtual “Onsite” consisting of 4-5, 45 min calls
• Recruiter phone call
• Hiring manager video call
• Application submission
• Offer!

Compensation And Benefits

• Retirement savings program with company contribution
• Flexible time off – take what you need
• Monthly stipend to support our hybrid work model
• Free therapy sessions, financial coaching, and legal advice
• Health insurance premiums paid 100% + coverage for dependents and pets
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits including fertility support and up to 20 weeks of Parental Leave

Visa Sponsorship

• We do not currently support any new sponsorship opportunities or sponsorship transfers for this role

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