People Operations Senior Manager

CookUnity is the first chef-to-you marketplace connecting the country's most talented chefs with eaters (consumers). We're changing meal delivery by bringing small-batch, restaurant-quality meals to eaters across the country. Every week, a diverse collective of all-star chefs craft their signature, ready-to-eat dishes for an elevated at-home dining experience.

CookUnity is home to more than 100 of NYC, LA, Austin, Chicago, Atlanta, Seattle and Miami’s most inspired and innovative chefs. Through a weekly subscription, eaters can select from a diverse, ever-changing menu of hundreds of hand-crafted meals. Our chefs create dishes that cater to a wide variety of palates and dietary preferences, so the best part of dining out can be enjoyed by everyone.

Delivering more than 1M meals per month and growing 3x YoY, CookUnity is also helping improve the livelihood of working chefs, tripling their income, enabling the growth of their own teams and personal brands. And believing that healthy food fuels stronger communities, CookUnity partners with Food Bank For New York City, the city's major hunger-relief organization, working to end food insecurity across all five boroughs.

The Role

We are seeking an experienced and versatile People Operations to join our dynamic People Operations team. As CookUnity continues its rapid growth and transformation, this pivotal role will play a crucial role in supporting various HR functions and providing comprehensive HR services to our employees. The primary focus will be on enhancing operational efficiency and delivering exceptional employee experiences. Reporting to the VP of People, this position will also serve as a trusted business partner to the Operations leader and their team.

Responsibilities

• Serve as a trusted point of contact and provide HR support to employees across the organization for various aspects of People Operations, including employee relations, payroll, benefits & 401(k), immigration, relocation, employee experience, and workflow/process improvement.
• Analyze data from multiple sources to identify trends, patterns, and areas for improvement, leveraging insights to enhance decision-making and drive positive change.
• Administer and manage employee benefits programs, including enrollment, changes, terminations, and retirement programs, serving as a strategic advisor alongside benefits brokers for annual renewal and open enrollment. Maintain a deep understanding of budgets and effectively manage them.
• Manage immigration cases and collaborate with key stakeholders, including immigration counsel, Talent Partners, employees, and hiring managers.
• Ensure compliance with Federal, State, and local labor laws and regulations, taking ownership of all people compliance matters.
• Cultivate strong cross-functional relationships with Finance, IT, and other stakeholders to streamline workflows and drive operational efficiencies.
• Act as a senior people partner to the Operations leader and their team, providing support in organizational efficiency, offering guidance on people-related issues, and driving effective people programs.
• Lead and oversee people processes, workflows, systems, and the people ops budget.

Qualifications

• Excellent communication and relationship-building skills, with the ability to establish effective partnerships at all levels of the organization.
• Deep passion for fostering positive employee experiences, displaying empathy, compassion, and adaptability in interactions with individuals from diverse backgrounds.
• Demonstrated commitment to creating high-quality people programs, with a strong focus on inclusion and equity in systems and processes.
• Fluency in Spanish is a significant plus.
• Proactive problem solver who can swiftly address and resolve various employee and business-related challenges.
• Proven experience in HR/People Operations within high-growth business environments, particularly supporting hourly and front-line employee populations.
• Familiarity with workforce planning and flex staffing strategies.
• Experience managing complex HR projects and operationalizing HR policies and strategies.
• Comprehensive knowledge of benefits, including experience as a benefits broker, and a strong grasp of generalist HR functions such as employee relations, compliance, and relevant employment laws.
• Proficiency in various HRIS along with other HR tools (i.e ADP)

Benefits

🩺 Health Insurance coverage

⛱ PTO policy and paid sick days

📈 We grow, you grow: Stock Options Plan granted on Day 1.

🌟 Eligible for bi-annual performance bonus

🐣 Family leave: 12 weeks for primary caregiver and 6 weeks for secondary caregiver, fully paid

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🧘🏽♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle

👩🏾🏫 Personalized Spanish coach

🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

Compensation

All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Pay Range for this position

$130,000 — $150,000 USD

If you’re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.