People Operations Generalist Jobs

The world's largest asset class in fixed income, operates with the worst data.
Technology has revolutionized the equity markets with electronic trading, quant algos and instantaneous news. However, in debt and fixed income, the picture is completely different. Trades are placed over the phone, news is slow, and information is imperfect. Billions of dollars of capital are allocated to companies, projects and investments all over the world - making the best decisions on where to deploy it requires the best information.
The debt capital markets behave like it’s still the 1980s, it is the last to be technologized - our mission is to make it happen.
We’re rapidly taking market share in the fixed income data industry with our modern solution that our clients love. 9fin's market leading technology uses AI to deliver financial, credit & ESG insights more quickly than anyone else. It uses cutting edge technology to produce fast news and deep-dive predictive analytics. We help our clients win advisory mandates, react to credit trading opportunities faster and most importantly, save time.
Our fast growing list of clients include 9 of the top 10 Investment Banks, leading asset managers, hedge funds and law firms.
About The Role
As our hands on the ground in the US, you’ll be instrumental in supporting our international growth plans in a sustainable, people-focused manner. We need someone who is excited to help us take our employee experience to the next level through delivering great People Operations service. We need you to be confident in US employment law and comfortable implementing our People Ops practices. Reporting into our Head of People (based in London), you’ll be working closely with our People Experience Lead (based in London) and the rest of our People and Talent team.
What you'll work on
Every day is different, but here’s an example of the kind of things you’ll work on. You will:

• Work with our Finance team and external providers to support payroll and manage US benefit enrollment
• Champion company-wide team culture and embed our values through every part of the employee journey
• Be the “go-to” person for all People policies and processes in the US (e.g. onboarding, offboarding, benefits, 401k, visas, employment contracts, sickness, maternity, etc.)
• Be a presence in our New York office in order to provide general support and manage ad-hoc requests
• Use, train and encourage adoption of Lattice (our performance platform) to enable better manager and employee experience
• Be our hands on the ground in New York, helping to manage all the ad-hoc operational things that don’t yet have a home at 9fin (e.g. office moves, desk setups, office socials, equipment ordering etc.)
• Implement any new People policies and processes across the US and UK
• Support with all US employee relations issues (e.g. performance management, salary review, career progression, etc.)
• Operate as a trusted ally and advisor, supporting all US employee queries
• Maintain data accuracy in HiBob (our HRIS)
• Support wider People and Talent projects.

Requirements
This role will be a great fit if you:

• Are able to work asynchronously in a hybrid working environment, working with teams in two time zones.
• Have good knowledge of federal, state, and local employment laws in the US
• Are tech-savvy (we use HiBob, Lattice, Google Suite, Notion and Miro)
• Are a self-starter who is comfortable working with high levels of autonomy
• Can bring new and creative ideas to the table so that we can craft a truly unique culture and employee experience
• Are a positive, problem solver who can work at pace (we’re a scaling startup, so you need to be able to adapt to constant change while maintaining recurring tasks)
• Can administer our global benefits functions, medical, 401(k) and equity incentives
• Are proactive and enthusiastic about People Operations, with a strong attention to detail and ability to remain organized
• Have recent, demonstrable success in People Operations, even better if it’s in a start-up environment
• Enjoy collaborating with and learning from other members of the People team

Benefits
We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.
Salary: $90,000 - $100,000
Financial & Insurance

• 401(k) (9fin pay 3%, employee contributions are uncapped)
• Private Health Insurance, with Dental and Vision
• Competitive Salary (our salary bands are benchmarked at the top end of the market)
• Commuter Benefit
• Health Savings Account (optional)
• Equity options
• Disability Insurance (New York)
• Paid sick leave

Time off

• Enhanced parental leave & flexible working arrangements available
• Local public holidays (with the ability to exchange them for alternative days)
• 1 month paid sabbatical after 5 years of service
• Hybrid working model, for this role we’d ask you to be in office regularly 2-3 days per week
• Work abroad for up to 3 months a year
• 25 vacation days per year

Training & Culture

• Summer and Winter company-wide social events
• Quarterly team socials
• Professional learning and development budget

A note from the hiring manager
I believe that we’re building something special in the People team at 9fin. We’re a passionate and driven team who are on a mission to co-create the best possible employee experience through delivering data-led, employee-centric People products. If you are someone who is passionate about people and building a positive workplace, you are collaborative and take an open-minded approach to problem solving, and you have relevant experience in the People Operations space in New York then I’d love to hear from you.
— Jen Speirs (she/her), Head of People
9fin is an equal opportunities employe
Don’t meet every single requirement? At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can flourish, reach their full potential and truly belong. We recognize diverse teams allow a more creative and productive environment. So, if you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for - for this role, or perhaps another.