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Company | Apria |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-06-22 |
Posted at | 11 months ago |
Job Summary
- Proactively create a better patient experience.
- Be a champion of the employee experience and drive our unique company culture.
- Evangelize our customers and turn our disgruntled patients into our biggest fans.
- Support the development and implementation of employee programs that nurture our company's core values to engage employees and create a positive culture.
- Support our Field teams, Operations and Sales, by delivering timely feedback that empowers our teams to deliver exceptional patient experiences.
- Critically problem-solve common complaints by flagging trends and partnering cross-functionally to recommend and implement preventative measures.
- Responsible for supporting hundreds of local branch offices across the country by reviewing new patients orders and documentation submitted by referral sources in order to obtain required documentation and clinical requirements of individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
- Performs other duties as required.
- Demonstrates and ability to develop business relationships within the field leadership through close collaboration, partnership, engagement and communication.
- Requests health plan authorizations/information as required; either electronically or verbally.
- N/A
- High school degree or equivalent
- 1-3 years’ experience in healthcare/health insurance industry desired
- Collaborative: You love teamwork. Your colleagues love having you on the team. You work well across functions and groups.
- Patient-Focused: You start with the patient and work backwards. You invest the time and energy to understand the patients’ objectives, then tie all your activities directly to the achievement of those objectives.
- Action-Oriented: You thrive as a self-starter who proactively senses and responds to problems and opportunities and requires minimal supervision.
- Relationship Builder: You excel in getting people involved and building a network of contacts that allow you to multiply your influence on the organization.
- An Effective Communicator: You write and speak clearly, concisely and with a spirit of partnership. You actively inform and inspire with your messaging. You speak plainly and are transparent with your business colleagues.
- Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others and to be a positive role model.
- N/A
- Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word
- English (reading, writing, verbal)
- Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.
- Required to be in a home office/workspace during scheduled work hours
- This position is remote and requires a distraction free environment
- Medical, Dental and Vision
- Educational Assistance
- Employee Referral Reward Program
- Life, AD&D and Disability Insurance
- Competitive salary
- Company Paid Employee Assistance Plan (available immediately)
- 401K Savings Plan (available immediately)
- Career Advancement/ Development Opportunities
- Ability to have early access to earned wages
- We recognize our veterans by offering a company paid day off for Veterans Day
- Paid Time Off, including Vacation, Personal Time, Paid Sick Leave & Paid Holidays
- Employee Discount Programs
- Healthcare Flexible Spending Accounts and Healthcare Savings Accounts
- Annual compensation is based on a 40 hour week
- Salary range
- $17-$18 (depending on location)
- Compensation is commensurate with experience
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