Onsite Event Coordinator Jobs

Hi, we're Fever

We're excited you are checking out this job offer.

We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment.

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.

Sounds amazing, right?

About The Role

• Coordinate and manage on-site event staff; ensuring each staff member is trained in their duties whether it is validating tickets, guaranteeing all staff goes through Fever policies.
• Handle onsite customer complaints, provide appropriate solutions and alternatives within the time limits.
• Daily reporting to Fever Managers about the status of the event; including both the pre and post event findings and feedback, onsite incidences etc
• Flow: control flow of people throughout the entire experience avoiding bottlenecks, crowding and controlling queues
• Follow communication procedures, guidelines, and policies
• Inventories: manage and control all devices used in the event (PDAs, computers, POS etc)
• Validation: control the validation system and devices (Fever Partners App)
• Operations of the events:
• Point of contact between partner/production/onsite staff and Fever. The Onsite Coordinator will represent Fever Brand onsite and should know everything related to our Culture, Brand and Policies.
• Take the extra mile to engage customers
• Onsite payment devices and accounts - F&B/Merch

Preferred Qualifications

• Willing to learn from mistakes and give feedback on ways of improving the experiences
• Love being part of a dynamic team in a growing company
• Collaborative approach and willing to get hands dirty and work on all required events tasks
• Excellent face-to-face communication skills
• Be decisive and organized
• Fluency in English.
• Highly organized and efficient. Time management skills are key
• A problem-solver with the ability to think strategically and efficiently when faced with on-site issues

Benefits

• Opportunity to have a real impact in a high-growth global category leader
• Responsibility from day one and professional and personal growth
• Health and dental insurance
• Great work environment with a young, international team of talented people to work with!
• Compensation package consisting on a base salary ($40-50K) and the potential to earn a significant bonus for top performance.
• 40% discount on all Fever events and experiences
• Gympass membership

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice