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Company | Zuora |
Address | Redwood City, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Software Development,Technology, Information and Internet |
Expires | 2023-06-22 |
Posted at | 1 year ago |
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
- Help organize and/or support office events, both virtually and in-person
- Work collaboratively within the rest of the Workplace Resources team and with cross-functional groups to lead and run various programs
- Draft and distribute clear communication to all levels of management
- Provide important information and create excitement and connection through Slack
- Develop new and impactful engagement projects and programs to enhance the experience of our ZEOs
- Facilitate office access and badging for employees and guests
- Play a key role in onboarding and offboarding employees
- Report on in-office employee attendance across our global offices
- Assist with employees needs in the office
- Listen to the needs of our ZEOs both through formal meetings and informal conversations
- Support guests or employees traveling to an office they are not familiar with - provide directions and needed information, add them to the building guest list, and ensure they have everything they need
- Manage incoming requests and questions using a ticketing system
- Respond to building emergencies
- Manage shipping and receiving for the office
- Maintain adequately stocked kitchens and office supplies, restock paper and copy machine products, and general upkeep of office equipment
- Manage weekly snack ordering and budgeting with our vendors
- Take pride in the appearance of the office and make it friendly for our employees and guests
- Communicate with building management for any facilities needs
- Ensure conference rooms are clean, functional and presentable
- Assist with facility improvement projects including furniture modifications, setups, and moves
- Order meals for the office when required
- Ensure safety measures are in place
- Manage services with various vendors
- Demonstrated ability to interact effectively with a wide variety of people and levels of management
- A positive, can do attitude with a willingness to try new things
- Extremely proactive with a strong willingness to get involved in discussions and projects
- Knowledge of G Suite Apps and Slack
- Proven ability to be resourceful in solving problems without much supervision
- Ability to learn new software programs; familiarity with Zoom (or other VC systems) preferred
- Able to prioritize workload and work under pressure with a high level of proficiency and initiative
- Experience managing complex projects from start to finish
- Interpersonal skills, supported by excellent written and oral communications skills
- Must be customer service oriented
- Demonstrated ability to work and multi-task effectively in a fast-paced, dynamic office environment
- Ability to lift 15 - 20 pounds
- Ability to work independently and to define and solve problems, set priorities, and propose solutions effectively with minimal direction or guidance
- Bachelor’s degree preferred; high school diploma or GED required
- Can think creatively and out of the box
- Three years of related experience
- Willingness to learn, be flexible, and play an essential role in an exciting and growing company
- Paid holidays and “wellness” days and company wide winter break
- Generous, flexible time off
- Opportunities to volunteer and give back, including charitable donation match
- 6 months fully paid parental leave
- Free resources and support for your mental wellbeing
- Learning & Development stipend
- Competitive compensation, company equity, and retirement programs
- Specific benefits offerings may vary by country
- Medical, dental and vision insurance
-
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