Community Manager - Brand

Community Manager

Position: Contract

Location: LA or DEN

OVERVIEW:

Movement Strategy is looking for a Community Manager to dive into an interior design Amazon Home account. You will report to the Associate Director and work closely with members of the Digital Content team. The Community Manager will be engaging and building passionate communities on social.

Movement Strategy is a full-service social media agency that’s been creating value for brands for over 15 years. We have 150+ employees who produce award-winning content for our partners, including Amazon, Netflix, Intuit, Warner Bros., and more. Last year, we were named the 2022 Small Agency of the Year at the Shorty Awards and are always pushing for the next big social media moment!

Movement Strategy’s approach to the future of work: We embrace a remote culture and empower our employees to work wherever they feel most productive. To facilitate in-person collaboration, we have a partnership with WeWork which allows our employees to have a membership to any location nationwide. We recruit in our three main states of California, Colorado, and New York. We are open to recruiting candidates in these states: New Jersey, Connecticut, Pennsylvania, Georgia, Florida, Texas, Arizona, Ohio, and Kansas.

Movement Strategy is on the hunt for someone with 2-3 years of experience in social media management, including day-to-day content creation and publishing. We're looking for a well-organized, positive rock star that can work with internal and external teams to help produce and publish strategic content, grow brand communities, address individual needs from a customer service perspective, and consistently monitor and optimize executions to increase overall brand engagement and account growth.

Community Managers are the face and voice of today's largest brands. They are master storytellers, brand planners, editors, producers, content strategists, publishers, and customer service all rolled into one. We are looking for someone in this role to work on some of our biggest entertainment clients. Are you the right fit?

Applicants must be interested in several things for this role. First and foremost, you’re enthralled within the digital-social environment. Second, you constantly think of ways people and brands can connect with one another. Third, you’re looking for a home that fosters these characteristics and allows you to grow.

KEY FOCUS AREAS:

— Editorial Content Development: You have experience in creating and managing social media content calendars for large global brands. Think master global calendar with supporting local calendars. This includes everything from planning key dates and strategic moments to developing both copy and images for individual pieces of content nuanced by the market. This requires strong communication, close collaboration with the creative team members, personal creativity, and organization to own these calendars efficiently and effectively.

— Community Management: you seek to provide value to individuals in the most natural way possible. This translates into management of content sourcing, posting, and strategic community interactions, in addition to specific customer service inquiries and questions. You are closely in tune with the overall social conversation, and can quickly identify trends, and engagement opportunities to insert the brand in.

— Strategic Development: you’re comfortable collaborating with the team to develop engagement strategies for brands that help achieve key business objectives. Developing cool activations is the base, but you understand how they 1) speak to key audiences, 2) weave in important insights, and 3) help accomplish a larger initiative. Social listening and ongoing monitoring of social conversations is critical in uncovering the right opportunities.

— Creative Writing : you understand a brand’s voice, especially how to adopt this into the social vernacular. Perhaps more importantly, you handle revisions and direction from your supervisor positively and efficiently.

— Team Communication: you’ll be confident and comfortable interacting with both your internal teams and Clients on a regular basis. Often, you’ll be called upon to explain the insight behind your work and help others understand the overall strategy of the content/activations you manage, and how to make it better.

Qualifications

• Strong organizational skills (manage multiple channels and global/local market content calendars)
• Keen with accuracy and proofreading
• Proven writing skills (technical and creative)
• Strong collaborator across internal and client teams
• Quick with feedback and revisions
• Can handle multiple work streams and points of contact with ease
• Well-versed and up to speed in the latest social media technologies, platforms, services and analytics tools.

REQUIREMENTS:

• Passionate and knowledgeable about interior design, the home industry, pop culture, and relevant markets
• On top of the latest industry trends, breakthrough creative campaigns, emerging technologies, pop culture, and current events. Bring forward opportunistic ideas proactively to take advantage of these trends in real-time.
• Content and editorial expert
• Proficient in Keynote, G-suite, and all social platforms
• Experience with social listening and publishing tools
• A creative background (no formal requirements -- we’re open to hearing your story)
• Impeccable writing, public speaking, and overall communication skills. This will entail copywriting, client communications, and reporting
• Ability to prepare client-ready documents and liaise with clients and brand agency partners
• Must be self-motivated and a master multi-tasker who crushes day-to-day interactions but understands and takes action on road-mapping and planning ahead
• Expert knowledge of all current social platforms (posting, scheduling, and creating content)
• Strategic thinker at the core with the ability to identify an insight and turn it into a sound strategic recommendation
• 3+ years experience creating and managing social media content for brand/owned channels, agency setting preferred
• Strong analytical and critical thinking skills; demonstrate a mastery of metrics, and understand what is working and how we can make things better

IDEAL QUALITIES:

• You create a positive and open environment when around others
• You’re proactive and naturally curious about the digital space, constantly looking for opportunities
• You have a diverse and inclusive perspective
• You make others’ jobs easier (no matter who they are or what they do)
• Your attention to detail is unmatched
• You are passionate about the work you do and treat your client’s business as if it were your own

Salary & Compensation

In compliance with local and state law, we are disclosing the compensation for roles that will be performed in New York City, Colorado, and California. The range listed is just one component of Movement Strategy’s total compensation package for employees. Individual compensation varies based on location, business needs, level of responsibility, experience, and qualifications. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards.

A successful applicant’s actual base salary may vary based upon, but not limited to, skill sets, years of relevant experience, qualifications, and certifications or other professional licenses held. Movement Strategy prides itself on providing competitive salaries and actively works to ensure there is pay equity across the company.

Pay Range : $20-$30 per hour

Movement Strategy is an Equal Opportunity Employer

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they check every single box. Movement Strategy is dedicated to building a diverse and inclusive workplace and strongly encourages those from historically and systemically marginalized communities to apply.

We believe that what we put out into the world matters. And since we were founded on the principles of paving our own path, we take bold steps toward what we believe is the right direction. This means addressing the big stuff: the systems of inequality that impact some of us far more than others. As culture creators, we firmly believe we have a responsibility to our colleagues, clients, communities, and the industry to live up to the Movement’s name. We confront inequities head-on as they come, knowing that this work is never done and that we must keep the momentum.