Office Assistant (Healthcare) Jobs

Company: BrightStar Care of Plano/North Dallas Job Title: Office Assistant FLSA Status: Non-Exempt; Hourly Reports to: Operations Manager Position Description Summary: The Office Assistant is responsible for supporting the office staff and the HR Department. This includes but is not limited to inventory management, office projects, and assist with HR tasks. The Office Assistant will also assist with checking references (including credentialing) for new hires and any additional tasks required by the Director of HR in support of business growth. The Office Assistant is an in-office based position and will serve as the first point of contact for visitors and associates coming into the office. Additional duties will include all mobile device trouble shooting, paycheck pick up, and receiving packages. Position Mission: Your mission is to create the most welcoming workplace environment for our nurses and office staff and supporting them in their roles. Your role is critical to our organization- the first person our office staff and nurses see at the front desk as well as an enabling role helping our nurses and office staff conduct their jobs most efficiently. We look to you to serve our office environment so that we can continue bringing the best care to our patients throughout Texas. 12 Month Value Creation: Beyond the specific duties and responsibilities you will have will have the ability to create value inside of the organization by: Provide efficient inventory support for nurses who are visiting the office to pickup supplies - prepare and provide their supplies expeditiously and efficiently Work with the internal team to create new processes which create efficiencies in the nurse supply ordering processes to ensure supplies can be mailed to nurses / patients quickly, efficiently, and for low cost Cross train with existing QA team members to more deeply understand the current process and document the current processes in a easy to understand format that can be adjusted in the future Relationships & Learning: Build relationships with internal HR, billing, scheduling and operations team members to understand how their processes interface with yours and how the solutions you help develop can be used to enhance their workflows. Primary Duties and Responsibilities: Inventory Management Office projects assigned by executives Assist with HR paperwork for new and existing associates Background, licensure, and reference checking and maintaining Assist with credentialing uploads and maintenance Assist with new employee hiring processes (orientation, onboarding, etc.) First point of contact for in office visitors Support & process all mobile technology requests from field team Assist with scheduling when needed Minimum Experience and Education Requirements: General office experience (2 years) Healthcare office experience (preferred) Human resources experience (preferred) Relationship management experience Customer service experience (2 years) Minimum Skills, Knowledge, and Ability Requirements: Outgoing personality with strong interpersonal skills Must be able to collaborate with all team members Ability to work in a small team environment Must be highly organized and self- directed Time management Project management Ability to manage stress and thrive in a deadline oriented environment Must have excellent oral and written communication skills Must have proficiency in MS Word, Excel, and PowerPoint Work Environment: Office Environment: high-paced office environment; continuous phone use/ringing; talking; various noise levels; interactions with employees and clients; sitting and standing for long periods of time; bending and stooping required; lifting up to 50 lbs. Note: The job duties outlined above may change without prior notice based upon the needs of the company and the Operations department.