Lead Hr Investigations Data/Reporting Analyst - 90302170 - (Remote Option)

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:
HR Investigations manages and resolves workplace disputes (including complaints of discrimination and harassment) and provides guidance to managers and employees on Amtrak’s Anti-Discrimination and Anti-Harassment Policy, Code of Ethics and Standards for Behavior, and other company policies. This position is responsible for providing administrative support to HR Investigations.

ESSENTIAL FUNCTIONS:

• Provide administrative support to the HR Investigations Specialists as needed.
• Conduct preliminary investigations with Complainant, internal clients and managers as necessary.
• Assist the Sr. Director, ER & Investigations and Manager, HR Investigations with the intake process, to include high-level review of complaints to determine severity and scope and assignment of matters.
• Maintain the Amtrak Helpline and case management databases, as they apply to HR Investigations.
• Analyze and present information on complaint filing trends and other relevant data points, using Tableau, Excel and PowerPoint.
• Other special projects and legal support duties as assigned.

MINIMUM QUALIFICATIONS:

• Must possess a strong commitment to diversity and equal opportunity.
• 2-5 years recent experience working with information database(s).
• Bachelor’s degree or equivalent work experience
• Familiarity/experience with Tableau.
• Ability to evaluate facts and witness credibility.
• Strong organizational skills and ability to prioritize and adapt to changing circumstances
• Excellent written and verbal communication skills.
• Must possess the ability to utilize a high degree of diplomacy, sound judgment, and work effectively with all levels of Amtrak’s organization.
• 2-5 years recent experience conducting complaint intake and/or client/witness interviews.
• 2-5 years recent experience utilizing Excel for pivot tables and data reporting.

PREFERRED QUALIFICATIONS AND WORK ENVIRONMENT:

• Paralegal certificate
• Previous intake/interviewing duties in a law firm or corporate legal department.
• Familiarity with collective bargaining agreements.
• Ability to multi-task and work independently in a fast-paced environment

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills

The salary range is $91,830- $119,010 Lead HR Investigations Analyst. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:158659
Posting Location(s):N/A
Job Family/Function:Human Capital
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any start or local statue, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.