Hr/Talent Acquisition Specialist (Remote)

Department: Human Resources

Salary: $62,000 - $74,000 USD

Location: Remote (Candidates based in US only)

Description:

WES is looking for an ambitious, passionate, and proactive individual to support initiatives, programs, and processes for the People function. Reporting into the Associate Director of HR & Talent Strategy, with a dotted line to the Talent Acquisition Manager, the HR/Talent Acquisition Specialist will offer a comprehensive range of services in key areas including talent acquisition, talent management, employee engagement, data analytics, performance management and other ad hoc projects or initiatives. This person will help to ensure best-in-class HR services. This is a great position for someone looking to grow and develop within their career in the people domain.

Duties included but not limited to:

Talent Acquisition:

• Participate in hiring events (campus events and virtual job fairs).
• Ensure a positive experience for all candidates for assigned requisitions by providing timely, accurate, relevant feedback to internal & external candidates.
• Support the implementation of new talent acquisition technology solutions from start to finish and ensure successful adoption by end-users. Provide ongoing support after the project is completed.
• Assist in the full-cycle recruiting process for junior roles from sourcing, reviewing resumes, submitting candidates to the Hiring Manager, phone screening, scheduling interview rounds, making an offer, and completing reference checks. Use Applicant Tracking System to keep track of open roles.

Surveys:

• Manage the Employee Voice Engagement Survey platform, define survey program plans, create surveys, analyze results, and make recommendations based on the results.
• Conduct surveys for candidates to gather feedback on their hiring experience and suggest improvements.
• Conduct, analyze, and support ad hoc surveys to support the People function.
• Conduct surveys for hiring managers to gather feedback on the recruitment process and suggest improvements.
• Manage the post-survey process for the Employee Engagement Survey.

HRIS and Data Support (UKG):

• Support data analytics projects by providing project support.
• Running point and troubleshooting employee issues on the platform.
• Create and manage regular and ad hoc reporting.
• Serve as point of contact for any special projects on UKG, new module implementation, and system improvements.

General Support:

• Act as administrator to the HR hub (the online shared services platform), ensuring cases are being appropriately routed, troubleshooting, reviewing performance and outcome, and identifying service improvements or changes.
• Other tasks as needed.
• Conduct audits across people policies and processes, identifying mitigating actions or outcomes in order to ensure continued compliance and best practice.
• Develop and create content for People related communications.
• Conduct ad-hoc research for projects as required.
• Facilitate employee requests and questions, resolving or escalating as needed.
• Provide administrative support and project assistance to leaders across the People function and the wider organization on projects including but not limited to talent acquisition, talent management, annual performance management, career pathway programs, and succession planning.

The Ideal Candidate will have:

• Considerable initiative and judgment.
• Familiarity with the entire recruitment lifecycle, experience sourcing, managing candidates, and supporting hiring managers.
• Sound knowledge across the employee lifecycle with experience supporting and working in different functional areas of HR.
• A commitment to the WES Mission and an interest in working in a social enterprise.
• Problem-solving aptitude and positive attitude.
• Strong communication skills; even stronger interpersonal skills.
• Ability to maintain strict confidentiality around personal information.

Requirements:

• Demonstrated proficiency using Microsoft Office suite (especially Excel, PowerPoint, and Word) and MS Outlook.
• Strong organizational and project management skills.
• 5+ years of experience in HR, with exposure to recruitment, employee surveys, engagement, data analytics, and/or talent management.
• Demonstrates a passion for the organization’s philanthropic work, has strong alignment with the corporate values, and is motivated by a mission-driven culture.
• Experience working with Survey Monkey.
• Bachelor's degree in Human Resources, Business Administration, or related field.
• Experience working with an HRIS and ATS system is a plus.
• Strong analytical skills and attention to detail.
• Ability to work independently and as part of a team.

Working Conditions:

• Based in the US.
• Fast paced environment with multiple projects and deadlines.
• Remote work environment with occasional meetings in the Toronto or NYC office. If you wish to work from the office more frequently, a hybrid work arrangement is possible.

EOE Statement: World Education Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, World Education Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.