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Related keywords
- Front Desk
- Front Desk Customer Service Representative
- Front Desk Representative
- Marketing Representative Front Desk
- Front Desk Patient Services Representative
- Front Desk Representative Medical Clinic
- Hotel Front Desk Representative
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Front Desk Representative Jobs
Company | Bluegreen Vacations |
Address | San Antonio, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-06-08 |
Posted at | 1 year ago |
A Front Desk Representative is responsible to check in clients as well as support manifesting tours. They will provide information for hotel reservations for Mini-Vac clients. These processes include creating reservations in Concierge, updating client accounts, confirming hotel rooms, and handling customer issues. A Front Desk Representative supports marketing and adheres to established policies, procedures, and company standards.
Responsibilities Include, But Are Not Limited To
- Go over qualifications with the guest.
- Greets owners who arrive for their update presentation.
- Address any special needs that owners and non-owners may have.
- Answering any questions from owners and non-owners concerning the local Area.
- Reconcile the tours at the end of the day.
- Greet non-owners/ guests who arrive for their vacation.
- Assist In-House marketing with their owner callbacks.
- Supply guests with local information, maps to the hotel and the surrounding area.
- Greeting Owners/ Non-Owners
- Excellent active listening skills
- Problem solving ability
- Must be comfortable with face-to-face interaction and have an inviting personality
- Excellent verbal communication skills
- Must be willing to work on weekends and most major holidays
- Professional appearance, demeanor, and attitude
- Able to work independently and as a team player
- Positive and enthusiastic attitude
- Prior timeshare/resort/concierge experience a plus but not required
- Employee recognition programs
- Outstanding Benefits - we offer a comprehensive health plan that includes medical, dental, vision, life insurance, 401(k) with company match, paid time off, employee assistance program, tuition reimbursement, and travel discounts on stays at all of our resorts
- Competitive compensation structure
- All leads are on property, on vacation, and experiencing our product
- Face to face marketing opportunities
- A healthy Work/Life balance
- Professional development, career advancement opportunities, and promote-from-within company culture
Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW Apply Now
Other Details
- Job Family : Sales Operations/Administration
- Job Function : Merit Only
- Employment Indicator : Regular
- Pay Type : Hourly
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