Front Desk Jobs

Swish Dental is a privately owned and operated dental practice with the patient in mind. We are more than a place to get a perfect smile, we empower patients and employees to be their best. Through our core values we have created an environment that is inclusive, fun, and welcoming for everyone.
The Swish Dental team is looking for a highly motivated Patient Concierge (Receptionist) to join our team.
Why You'll Love Swish Dental
Our career opportunities come with great benefits including

• And more!
• Short-term disability
• Bonus programs
• Paid holidays and time off
• Medical,vision, & dental benefits
• No weekends
• Competitive salary

Main Duties and Responsibilities

• Collect payments
• Escort patients to/from the front desk and introduce them to all applicable team members
• Assist patients in scheduling appointments
• Communicate with patients clearly and efficiently
• Assist patients with the completion of electronic intake forms
• Notify the clinical team of patient's arrival
• Other duties as assigned
• Set up accounts and create charts for new patients
• Interact with individuals in the reception area
• Maintain a "team first" and "patient first" attitude
• Maintain a clean, welcoming studio environment
• Contact insurance companies to verify and gather pertinent policy information

Skills And Abilities

• Excellent telephone etiquette
• Willingness to cover shifts at locations not typically assigned
• Reliable transportation to ensure punctual attendance
• Detail Oriented
• Interpersonal skills
• Fluent in English; verbal and written

Education and Experience

• 1+ years of customer service experience preferred
• Associate degree or higher preferred
• High school diploma or equivalent required
• CPR and/or BLS certification preferred

Physical Demands and Work Environment

• This position may require repetitive motions that include the wrists, hands and/or fingers
• This position may require the assessment of the accuracy, neatness and thoroughness of the work assigned
• This position may be required to handle sharp objects
• This position may be exposed to infectious diseases and/or blood borne pathogens
• This position may be required to communicate with others to exchange information
• This position may be exposed to harmful chemicals and/or gasses
• This position may be required to work more than 40 hours per week
• This position may require the operation of machinery and/or power tools
• This position may be required to sit or stand for long periods
• This position is in a clinical studio environment which can be noisy and distracting
• This position may require moving self in different positions to accomplish tasks in various environments including tight and confined spaces
• This position may require medium work that includes moving objects up to 50 pounds

Swish Dental is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.