Executive/Admin Assistant - Remote | Hybrid

Are you ready to take the lead in a dynamic and fast-paced team, working with cutting-edge digital innovations? We are looking for an exceptional Administrative Support professional to join our passionate team at Amex Digital Labs. As a vital member of our global and diverse community, you'll have the opportunity to make a meaningful impact while enjoying numerous benefits, programs, and flexibility that support your personal and professional growth.
At our company, your contributions are valued and recognized. We believe in fostering a collaborative environment where everyone can thrive and share in our success. Together, we will strive to provide the world's best customer experience while upholding our core values with unwavering integrity. Join us on this exciting journey as we lead the way together.
Role Overview
As an Administrative Support member for our esteemed Amex Digital Labs team, you will provide crucial assistance to 2-3 Vice Presidents. Your role will involve seamless collaboration, coordination, and administrative tasks across various business units and band levels. We are looking for a candidate with experience in handling diverse administrative responsibilities, a passion for supporting leaders, and the ability to work independently with confidence. In addition to administrative duties, you will have the opportunity to contribute to broader responsibilities such as budget management, training and development programs, and strategic initiatives.
Responsibilities
Coordinate calendar management, ensuring smooth communication across senior business leaders, dispersed locations, and different time zones.
Arrange meetings, including video and audio conferencing, as well as coordinate team meetings, off-sites, activities, and events.
Facilitate international and domestic travel arrangements, leveraging our travel booking tools and preferred vendors. Prepare detailed itineraries for Vice Presidents.
Ensure timely processing of expense reports, reviewing expenses, and highlighting any out-of-policy spend. Track and process invoices.
Assist with timekeeping and payroll duties.
Collaborate with other Executive Assistants to organize and coordinate town halls, employee-related activities, and events.
Handle various ad hoc administrative tasks, such as updating organization charts, distribution lists, and creating/editing presentations and documents.
Pull standard reports and employee data from HR systems.
Contribute to training and development activities, fostering team culture through events, social gatherings, and strategic initiatives.
Key Qualifications
Exceptional organizational and administrative skills.
Ability to think comprehensively and proactively about assigned projects and responsibilities.
Strong attention to detail and ability to work under pressure, meeting tight deadlines.
Maturity and ability to prioritize effectively.
Strong decision-making skills, maintaining discretion and confidentiality.
Dependable team player with a positive attitude and enthusiasm.
Proficiency in MS Office applications (Word, PowerPoint, Excel) and Outlook.
Excellent written and oral communication skills, with the ability to build relationships across multiple band levels.
Familiarity with American Express applications, including AmexMeet, WebEx, Concur Expense Management, Ariba Buyer, MyHR, Payroll, CareerTrack, and the IT Service Catalog (TechCare), preferred.
Flexible schedule preferred, as our Digital Labs colleagues are based in the UK and the US (East & West Coast).
A fun-loving attitude is a plus!
Minimum Qualifications
Salary Range: $24.05 to $48.10 hourly + bonus + benefits
Here Are Some Highlights
We prioritize the holistic well-being of our colleagues and their loved ones. That's why we offer a range of benefits and programs that support physical, financial, and mental health at every stage of life.
Competitive base salaries and bonus incentives.
6% Company Match on retirement savings plan.
Free financial coaching and comprehensive medical, dental, vision, life insurance, and disability benefits.
Flexible work arrangements and schedules, including hybrid and virtual options with Amex Flex.
20+ weeks of paid parental leave for all parents.
Free access to on-site wellness centers (location dependent) and confidential counseling support through our Healthy Minds program.
Career development and training opportunities.
We value the contributions and impact of every colleague. Together, we strive to provide the world's best customer experience while upholding our core values and fostering an inclusive environment where everyone feels seen, heard, and valued.
The company is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other legally protected status.
We support our colleagues with the flexibility they need to thrive both professionally and personally. Our enterprise working model, Amex Flex, offers various options, including in-person, hybrid (a combination of in-office and virtual), and fully virtual arrangements, depending on the role and business needs.
Employment Type: Full-Time
Salary: $ 24.00 48.00 Per Year