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Director Of Premium - Kyle Field At Texas A&M University
| Company | Levy |
| Address | , College Station, 77840 |
| Employment type | FULL_TIME |
| Salary | $70,000 - $85,000 a year |
| Expires | 2023-09-21 |
| Posted at | 8 months ago |
Salary: $70000-$85000/year
Other Forms of Compensation: Bonus Eligible
Pay Grade: 13
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Long Description
Detailed Responsibilities
- Partnering with the culinary team to oversee the development of menus for all premium spaces
- Overseeing recruitment activities for team members
- Working in partnership with other departments to ensure accurate completion of the requisition process
- Ensuring regular maintenance, cleaning and inspection of all premium areas and equipment
- Setting up and ensuring the consistent use of the Suites Management System for the premium department
- Driving engagement within the premium department
- Managing the onboarding of new management employees in line with our #bestdayever process
- Ensuring accurate end of month inventory completion
- Working with the culinary and purchasing team to review consumption rates and update par levels as necessary
- Completion of monthly financial reporting and action planning
- Working with the location partner to deploy the vision and operational plan for sponsored spaces within the premium department
- Supporting other locations/properties as needed
- Attending BEO meetings to plan for upcoming events
- Managing team member breaks
- Overseeing loss prevention activities including managing cash drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure
- Support location ‘Keys to the Future’ activities to develop future leaders
- Ensuring the recruitment and training of team members in our standards and procedures
- Other responsibilities and duties as assigned
- Managing team member scheduling in line with demand forecasts
- Managing team member incidents/accidents and following all required reporting procedures
- Ensuring compliance with all Payment Card Information rules
- Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed
- Working with the location leadership team to continually drive improvements in guest satisfaction and financial results
- Completion and processing of alcohol incident logs to identify recurring issues or trends
- Monthly safety training conducted for team members
- Conducting progressive coaching with team members
- Holding pre-shift meetings to set the tone for events
- Support team member orientation training to ensure all hourly team members have the skills and knowledge to delight our guests
- Ensuring all aspects of premium operations are in line with Levy’s Core Signature standards
- Overseeing all aspects of season planning and event preparation to ensure maximum event readiness
- Building relationships with regular guests and suite holders
- Ensure the availability of printed collateral to support promotions and premium offer communication
- Managing and resolving guest complaints
- Overseeing service standards during events to ensure a high standard of guest experience
- Overseeing annual suite holder tastings in partnership with the culinary team
- Overseeing all aspects of premium operations
- High level of computer literacy
- 5+ years experience in a food and beverage operational position
- Excellent interpersonal and stakeholder management skills
- Bachelor’s degree in hospitality management is preferred
- Passion for hospitality, food, and retail
Curious about Life at Levy? Check it out: Levy Culture
Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
- Disability Insurance
- Life Insurance/ AD
- Commuter Benefits
- Retirement Plan
- Health and Wellness Programs
- Medical
- Holiday Time Off (varies by site/state)
- Vision
- Pet Insurance
- Identity Theft Protection
- Flexible Spending Accounts (FSAs)
- Discount Marketplace
- Employee Assistance Program
- Dental
- Flexible Time Off Plan
- Associate Shopping Program
Levy maintains a drug-free workplace.
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