Cbt Program Manager Jobs

THE ORGANIZATION

TRAILS (Transforming Research into Action to Improve the Lives of Students) is a growing team of innovative thinkers committed to youth mental health. We partner with schools throughout Michigan and in a number of other settings nationwide, providing school staff with the training, materials, and implementation support they need to deliver effective mental health programming to their students. Our program was designed and developed by expert child mental health clinicians in collaboration with health and education researchers, educators, and school leaders. Our model was built specifically for the school setting, and is grounded in evidence-based cognitive behavioral and mindfulness practices. As we work to make effective mental health services available to all students, priority is given to schools that are under-resourced or that serve historically excluded populations. Our staff are dedicated to a vision of health and health care equity for all, and as TRAILS expands, we are seeking individuals who practice cultural humility, and who thrive in and contribute to an inclusive working environment.

TRAILS’ 3-TIERED MODEL

The foundation for the TRAILS clinical program is based on cognitive behavioral therapies, implementation science, and culturally responsible programming. The model is also aligned with the multi-tiered system of supports (MTSS) framework common within the educational setting. Currently, TRAILS equips schools to offer three tiers of programming: Tier 1: Universal Education and Awareness, Social and Emotional Learning Program, Tier 2: Early Intervention, CBT and Mindfulness Skills and Coping with COVID-19 Programs, and Tier 3: Crisis Intervention, Suicide Prevention and Risk Management Program. The main goal for the clinical team is to support the implementation of TRAILS clinical programming by delivering trainings to school staff, developing materials and resources adequate for our partners and the settings in which they work, and providing implementation support (e.g., coaching).

THE ROLE

Working closely with the TRAILS Tier 2 Director of Program Delivery and the TRAILS clinical team, the CBT Program Manager will oversee the implementation, support, and improvement of the TRAILS Tier 2 coaching model. This position will be responsible for ensuring TRAILS coaches are adequately trained and supported, and that TRAILS coaching is delivered with fidelity. The CBT Program Manager will also provide supervision, mentorship, and support to clinical team members responsible for delivering coaching or additional support to school mental health professionals.

THE RESPONSIBILITIES

Project Management and Implementation Support (40%)

• Collaborate with implementation specialists to improve the pre-implementation phase for school mental health professionals participating in coaching.
• Supervise and track the implementation of coaching across designated initiatives, attending to fidelity of the coaching model and data collection protocols.
• Work closely with implementation specialists to coordinate the launch of coaching initiatives, ensuring adequate coach coverage, alignment in messaging to coaches and school professionals, etc.
• Provide support for coaches, including provision of constructive feedback, continued training, support calls, etc.
• Maintain relationships with community coaches through personalized communication, outreach, etc.
• Provide coaching in CBT and Mindfulness to school mental health professionals as needed.
• Work with communications and web teams to maintain thorough and consistent communication with coaches via newsletters, web announcements, etc.
• Coordinate with the web team to maintain accurate organization, labeling, and descriptions of all coaching materials on the TRAILS website and work together to generate user-driven approaches to improving the usability of hosted materials.

Program Development and Training (30%)

• Maintain familiarity with TRAILS Tier 2 CBT & Mindfulness materials through partnership with Tier 2 materials lead, ensuring that coaches receive continued training on key concepts and material updates.
• Work with other clinical team managers to coordinate additional ongoing coach trainings as needed, ensuring adequate staffing and expertise.
• Contribute to creation and maintenance of coaching-related SOPs.
• Maintain current understanding of implementation support trends, innovations, and best practices, with a particular focus on coaching, to inform improvements to the TRAILS coaching model.
• Work with the clinical and evaluation teams to annually review impact data and assess training efficacy and outcomes. Use this analysis to implement relevant changes to the training process, training materials, and all coaching tools.
• Work with clinical, communications, and technology innovations teams to plan and execute coaching material revisions, ensuring an up-to-date toolbox for coaches is available on the TRAILS website.
• Work with Tier 2 clinical directors, implementation specialists, and other TRAILS team members to schedule, plan, and deliver coach protocol trainings, including development and distribution of associated materials.

Personnel Management (20%)

• Provide mentorship, feedback, and support to team members, including completion of annual performance reviews and reports.
• Keep Tier 2 Director of Program Delivery informed of team performance and staffing needs.
• Support the on-boarding of new team members by providing training in TRAILS coaching protocols and related coaching materials.
• Supervise a team of staff coaches delivering TRAILS coaching, including making coaching assignments and ensuring staff fidelity to the coaching model.

Team responsibilities (10%)

• Attend all staff meetings and retreats, workgroups and other relevant TRAILS meetings as necessary
• Support TRAILS team with all hands on deck events as needed and other team initiatives

THE PERSON

Our experience suggests that the following types of professional experiences lend themselves to this work:

• 2+years of managing teams
• Experience with curriculum development
• Experience using established project management, collaboration and tracking systems including: Qualtrics, Airtable, Slack, and video conferencing platforms, among others
• Experience in consultative, coach, or supervisory roles
• Experience with training development
• Experience working within school systems and educational programs
• 5+ years of clinical experience with Cognitive Behavior Therapy (CBT), and mindfulness

Our experience suggests that the following types of skills lend themselves well to this work:

• Strength in training and accessible delivery of clinical information
• Strong interpersonal and leadership skills
• Continuous improvement mindset with proven track record of process and systems improvement
• Commitment to diversity, equity, and inclusion
• Software proficiency (Google Suite, MS Suite, Slack, Zoom, Airtable preferred)
• Experience with large-scale training delivery and virtual methodologies
• Competency with virtual and asynchronous project management and communication tools
• Excellent verbal and written communication skills
• Ability to be self-directed and independent as well as collaborative

EDUCATION

Our experience suggests the following certifications and degree(s) lend themselves well to this work:

• A minimum of 5 years of experience in related fields
• Master’s degree in Social Work, Psychology, Public Health or related field
• Applicable experience and competencies may be considered in lieu of formal education

COMPENSATION

The salary range for this role is $99,000-110,000.

TRAILS offers a comprehensive benefits package including medical, dental, and vision as well as a 403B with a safe harbor match and short and long term disability. We offer a generous holiday and paid time off package.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION

Addressing inequities in access to evidence-based mental health care is intrinsic to the TRAILS mission. The intentionality behind this approach is woven into everything we do at TRAILS, resulting in a staff-wide commitment to diversity, equity and inclusion for all facets of our program.If this commitment is something to which you could positively contribute, we encourage you to apply, particularly if your voice represents a historically excluded perspective.

TRAILS, a project of Tides Center, is an “at-will” and equal opportunity employer. Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, sexual orientation, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, or any other classification protected by federal, state, or local law or ordinance.

APPLICATION NOTES

• Please note that all TRAILS employees are required to undergo a background check as performed by our fiscal sponsor, Tides Center. Findings do not automatically exclude candidates from the hiring process, but will be taken into consideration.
• Our job descriptions reflect TRAILS’ assignment of essential functions and qualifications of the role. Nothing herein restricts management's right to assign, reassign or eliminate duties and responsibilities to this role at any time.
• Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment.
• We are only considering applicants who are legally authorized to work in the United States.