Associate, Operations & Strategy Analytics

About AbleTo
Join our mission-driven organization, where your work matters and a diversity of ideas and backgrounds are welcomed. AbleTo is the leading provider of high quality, technology-enabled behavioral health care. We believe that everyone deserves access to high-quality care and offer a suite of technology-enabled services to empower people to lead better lives through better mental health. A proprietary platform connects individuals with AbleTo highly trained licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. Members also have access to mental health coaches, and digital support programs. Our outcomes-focused approach is proven to improve both behavioral and physical health and lower medical costs.
Overview
The Operations Strategy & Analytics Associate joins AbleTo’s growing Ops Management team responsible for overseeing forecasting models and driving operational planning and optimization initiatives. The ideal candidate will be a structured problem solver with strong analytical skills and a knack for driving organizational change through cross-functional collaboration.
What You’ll Do

• With support from senior colleagues, apply in-depth understanding of AbleTo’s business and operational levers to craft practical strategies for solving near and mid-term deficits in provider demand and/or capacity
• Manage cross-functional operational planning and forecasting processes across Clinical Operations, Finance, Enterprise Growth, Marketing, etc.
• Share findings and data-driven recommendations with peers and executive-level audiences through compelling written and verbal communications
• Assist in budget forecasting and submission process
• Spearhead analyses to understand operational drivers and develop KPIs to measure performance and surface opportunities for improvement

Who You Are

• Bachelor degree in business operations or quantitative field with 2+ years experience in an applied analytical role such as operations strategy, demand planning, strategic finance, healthcare operations, or management consulting
• Capable of structuring and executing analysis plans with guidance from senior Ops team members
• Familiarity with data visualization tools a plus (i.e., Looker, Tableau, Power BI, Alteryx)
• Experience with building financial models and unit economics calculations
• Strong interpersonal skills with an ability to work collaboratively, build rapport, and communicate effectively in remote work environment
• Strong Excel skills a must; proficiency with structured programming language (i.e., R, Python, SQL, SAS, etc.) and/or demonstrated ability to manipulate data at scale preferred

Why You Should Join Our Team
We’re proud to be a Great Place to Work-Certified™ company. We want you to show up and feel your best at work, and that means respecting your time outside of work. Our inclusive, flexible workspace prioritizes a work/life balance. We offer competitive salaries, comprehensive health benefits (for full-time employees), and professional perks such as 401K matching, fully funded HRA, and generous time off, including mental health days because your well-being is important to us.
At AbleTo, we’re empowering people to get better and stay better. Want to join us? Take the next step in your career by applying for this role today.
The salary range is $110,250.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, AbleTo offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
AbleTo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. AbleTo is an E-Verify company.