Operations Manager - Maui

As the Operations Manager, you will be responsible for managing processes related to housekeeping, maintenance, and QC in Track PMS. You will also manage projects related to field operations, provides training for newly recruited employees, audits and inspects operational work assignments to ensure the business goals of the company are achieved.

Responsibilities

• Ensures Housekeeping work orders are completed as per company standard
• Prepares reports for management information
• Manages core operational systems and processes
• Conducts and collaborates in daily briefing with operations team members
• Manages projects for organizational improvement
• Assists Purchase department in selecting suppliers for items related to Housekeeping
• Organizes on-the job training and evaluates its effectiveness
• Assists in new staff recruitment
• Coordinates the preventive maintenance schedules for units
• Coordinates with all departments in daily reporting and operations
• Maintains compliance with operations expenses and budget
• Assist in creation of work orders
• Maintains compliance with company policies and procedures
• Manage and organizes supply inventories regionally
• Other duties as assigned

Requirements

• Fluent English verbal/written skills
• Ability to work independently with a sense of urgency at times
• Working knowledge of housekeeping and hospitality industry standards.
• Associate’s Degree or equivalent practical experience
• Minimum two (2) years in operations role
• Ability to coach and mentor a team
• Experience working in the hospitality industry
• Ability to work self-directed
• Strong organizational and time management skills
• Outstanding communicator both verbally and written
• Superior customer service skills

Working Conditions

• Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business need so flexibility is expected
• While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to stand; walk; use hands and reach with hands and arms.  The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.  The employee must frequently lift or move up to 10 pounds and occasionally lift up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Benefits

• All the equipment you’ll need to be successful
• Join a team that truly lives their values
• Career advancement opportunities
• Health, Dental, and Vision Coverages
• Competitive Compensation
• 401k with match

Grand Welcome is proud to be an equal opportunity employer (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. Differences are what make us better. We will ensure that all individuals with disabilities are provided appropriate accommodation to participate in the hiring process, perform core job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.