Blended Care, Strategy & Operations Senior Associate

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

Lyra is looking for a Strategy & Operations Senior Associate for our Blended Care clinical programs to help drive the long-term growth strategy for our provider network. The ideal candidate is a strong communicator and analytical thinker who excels at breaking down ambiguous problems, producing data-driven recommendations, and leading implementation of solutions. This person is energized by tackling hard problems, a dynamic work environment, and expanding access to high-quality mental health care.

Responsibilities

• Explore and define key drivers of client / provider booking dynamics; Build and maintain reporting to inform actions and longer-term strategy
• Support other special projects and analysis to inform longer-term growth strategy across Blended Care clinical programs
• Analyze and monitor Blended Care provider network metrics to effectively report on performance and inform strategy recommendations to executive audiences
• Partner cross-functionally across Lyra (Ex. Provider Marketing, Recruiting, Finance, Analytics, Product, and Data Science teams) to help track progress against network goals and identify areas for improvement

Qualifications

• Passion for expanding access to high-quality mental health care
• Strong project management and communication skills with a demonstrated ability to manage relationships across cross-functional teams
• Highly organized and proactive; able to multitask and apply structure and make decisions in ambiguous situations
• Able to distill and communicate the ‘so what’ from complex analytics using large data sets
• Strong quantitative analytical skills (Excel/Google sheets a must)
• 4+ years experience with analytics, account management, digital health operations, provider operations, or related experiences; healthcare experience a plus, but not required

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability, genetic information or any other category protected by law.

The anticipated annual base salary range for this full-time position is $95,000-146,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may be eligible for discretionary bonuses.

Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:

• Equity in the company through discretionary restricted stock units
• Paid parental leave 401K retirement benefits
• Lyra for Lyrians; coaching and therapy services
• Monthly tech stipend
• We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food and snack deliveries each month, regular community celebration…and more!
• Competitive time off with pay policies including vacation, sick days, and company holidays
• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)

We can’t wait to meet you.