Application Support Analyst, Sr (Remote)
By Georgia Tech At , Atlanta, 30332 $73,903 - $100,507 a year
Knowledge of and skill in the installation and maintenance of information technology hardware and software, including server administration
Strong analytical and problem-solving skills, including lateral thinking and the ability to use several techniques and approaches when finding solutions.
Excellent written, oral, and interpersonal skills
Experience supporting Microsoft 365 services and features
Experience supporting cloud storage solutions (e.g., Box, Dropbox, OneDrive)
Experience supporting enterprise meeting solutions (e.g., Teams, Zoom, Slack)
Application Support Analyst Jobs
By Parker Water & Sanitation District At , Parker, 80134 $31.96 - $37.60 an hour
Additional education and professional certifications may be required.
Parker Water & Sanitation offers a robust benefits program including:
Solid troubleshooting skills for applications and installing, configuring, updating and integrating software applications.
Working knowledge of electronic mailing systems, SMTP and a Microsoft Exchange 365 environment.
Working knowledge of TCP/IP networking including routing, VLAN, VPN and security in a segmented LAN/WAN environment.
Responsible for the application of updates, patches and hot-fixes to various systems throughout the District.
Application Support Analyst (Erp)
By Yoh, A Day & Zimmermann Company At McKinney, TX, United States
Exhibit strong organizational and time management proficiencies.
Offer outstanding customer service to clients and end-users.
Exceptional interpersonal skills for effective collaboration with team members and clients.
Identify, dissect symptoms, conduct root cause analysis, and meticulously document solutions.
Proficiency in written and verbal communication.
Familiarity with ServiceNow or other ITSM tools.
Application Support Analyst Jobs
By SoFi At Frisco, TX, United States
Understand security and compliance requirements for the company.
Occasionally document new policies, procedures, and knowledge base articles.
Must have user support skills, especially interpersonal communication, and patience.
2-3 Years of Service Desk experience, customer service experience desired.
In-depth knowledge of Windows and Mac OS systems in an enterprise environment.
Experience with ticketing systems such as JIRA and Freshservice.
Application Support Analyst Jobs
By Planet Technology At Houston, TX, United States
Mixed of technical and vendor management experience
TMS experience in Top Tech (Terminal Management Systems)
Responsibilities include handling tickets for incident management, asset management tracking, user training, developing disaster recovery plans, patching/upgrades.
Must have friendly communication style (Vendor/Incident management)
Internal Support. Support the IT department with lifecycle management of assigned and dependent applications.
Centralized customer and transactional terminal data management server
Qad Application Support Analyst
By Exactech At , Gainesville, 32653, Fl
Functional/Technical Knowledge, Skills and Abilities Required:
Analyze issue trends and make recommendations to management, IT Business Solutions Architects and Business Analysts about system enhancements.
Communicate application problems and issues to key IT stakeholders, including management, development teams and end users.
Develop in-depth process and system knowledge of assigned business functions.
Build and maintain a QAD ERP knowledge base and frequently asked questions tools to aid users in self-service.
Understand and implement ISO related requirements of information systems.
Sr Technology Analyst - Application Support
By Southwest Airlines At , Dallas, 75235, Tx From $118,600 a year

Explore more Benefits you’ll love:

Pay amount does not guarantee employment for any particular period of time.

Systems Analyst, Aacu Application Support
By American Airlines At , Dallas, Tx
Bachelor’s degree in computer science, engineering, management information systems or related field, or four years of equivalent technical experience
Ability to exercise strong vendor management skills and work collaboratively to achieve results
Minimum Qualifications- Education & Prior Job Experience
Adheres to the software release schedule, software compatibility matrix, and change management
Strong knowledge of the financial services industry, and credit union’s departments, products and systems
Extensive technical skills related to software applications
Application Support Analyst Jobs
By Frontline Data Solutions At , Houston, Tx
Frontline is looking for an experienced Application Support Analyst to be a critical member of our Customer Success team.
Maintain and update documentation in the online knowledge base.
2+ years’ experience in providing client support for a technical product, preferably enterprise software
Experience supporting third-party enterprise software.
Strong verbal and written communication skills
Become an expert in several web-based software products used by enterprise clients.
Analyst, Application Support-Learning Jobs
By T-Mobile At Frisco, TX, United States

At least 18 years of age

Legally authorized to work in the United States

Application Support Analyst Jobs
By Indigo At , Memphis, Tn
Strong written and spoken communication skills
2+ years professional experience in software support or motivated recent graduate
Experience working in an ITIL based Service Desk/Helpdesk
Experience with Salesforce, Oracle ERP, or similar technology
Data troubleshooting experience (Oracle, SQL, MySql, etc.)
Some coding and scripting experience strongly preferred (node.js, Python, etc.)
Support Application Analyst Jobs
By QUANTEAM - North America (RAINBOW PARTNERS Group) At Chicago, IL, United States
Following escalation procedures for incident and problem management.
End to end management of specific projects
Creating and management issus and incident tickets
Sharing knowledge within the team to ensure 24/6 global support.
Demonstrating effective customer service skills in communication
Minimum 3 years’ experience within an application support role
Application Support Analyst Iii
By Foothill-De Anza Community College District At , $9,352 a month
Prepares feasibility studies, cost and benefits analyses, product evaluation, requirement specifications, designs, and other analyses and documentation.
Data processing management and general administration practices and techniques.
Data management theory, principles, and practices and their application to a wide variety of services and programs.
Principles and practices of application development lifecycle and project management.
Modern and complex principles and practices of computer systems management, analysis, design, and maintenance.
A current resume of all work experience, formal education and training.
(Remote) Application Support Analyst
By Harris Computer Systems At , , Vt
Practical experience and an understanding of incident management, problem, and change management
Experience with release management principles and methodology
Manage and triage incoming external and internal stakeholder requests via JIRA Service Desk
Manage multiple priorities and own your work from end to end
2+ years of experience in an Application Support role
Strong communication skills & bias for action
Senior Application Support Analyst
By SoFi At Seattle, WA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Senior Application Support Analyst
By SoFi At New York, NY, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Senior Application Support Analyst
By SoFi At San Francisco, CA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Analyst, Application Support Jobs
By Evolent At United States
Continue to prioritize the employee experience and achieved a 90% overall engagement score on our employee survey in May 2022.
Minimum of 1-2 year(s) of experience working directly with customers.
Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas.
Organizational skills with the ability to handle multiple tasks and projects at one time.
Basic knowledge of web application functionality and fundamental Infrastructure knowledge of computer systems.
Knowledge of MS Office products: Word, Excel, and PowerPoint.
Application Support Analyst Jobs
By SoFi At Jacksonville, FL, United States
Understand security and compliance requirements for the company.
Occasionally document new policies, procedures, and knowledge base articles.
Must have user support skills, especially interpersonal communication, and patience.
2-3 Years of Service Desk experience, customer service experience desired.
In-depth knowledge of Windows and Mac OS systems in an enterprise environment.
Experience with ticketing systems such as JIRA and Freshservice.
Application Support Analyst Jobs
By SoFi At Seattle, WA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Senior Application Support Analyst
By CNG Holdings, Inc. At Ohio, United States
Assist with maintenance and enforcement of software configuration management policies and plans across the development teams.
Minimum Education And Experience Required
All the above duties and responsibilities are essential job functions. All job requirements listed indicate the minimum
Document solutions in the knowledge base.
Communicate with members of the development and functional teams to get the additional information needed to solve issues with nebulous requirements.
Mentor and assist with continuing education for Application Support team for systems, tools, SQL scripts, etc.
Application Support Analyst Jobs
By The Intersect Group At Newport Beach, CA, United States
• Experience demonstrating leadership or project management experience
• Designs, develops and maintains reports and dashboards based on business requirements;
• 3+ years of experience in Information Technology, SDLC environment.
• Must have experience supporting large portfolio of apps.
• Hands-on development experience (nice-to-have)
• Monitors the operating performance and system availability of assigned software; performs testing, maintenance, upgrades and/or installations;
Application Support Analyst Jobs
By SMCP – Sandro, Maje, Claudie Pierlot, Fursac At New York, NY, United States
Principal Skills, Knowledge & Abilities Required
Engage with all business areas (Logistics, Retail, Ecom, and Finance) to ensure proper gathering of ‘change requests’.
Ensure solution adoption, and benefit realization.
Advance knowledge of SQL / Oracle / MySQL, DOS commands and EDI standards.
Work knowledge in Microsoft Office Pack
Detailed oriented and strong Analytical and Problem Solving skills.
Technical Support Specialist (Unix, Sql) - Leading Fintech
By Sterlings At Jacksonville, FL, United States
Ideally some experience of working in a Technical Support Analyst position
Experience of working with Unix/ Linux Operation Systems
Database skills, ability to read SQL code, make slight amendments
Any exposure to Java/C++ as well as Web Applications (ie websphere, weblogic, JBoss, etc) would be beneficial but not essential
A leading FinTech Company is currently seeking an Application Support Analyst to joint their US Technology team.
Customer Support Analyst (Financial Application)
By Workday At Atlanta, GA, United States
Collaborate with Product Managers, QA and Development to determine solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Excellent analytical, problem solving and multitasking skills
Degree in Accounting, Computer Science or Business Systems (or comparable industry experience)
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Handle a queue of financial support cases, prioritizing issues based on severity and customer impact
Application Support Analyst Jobs
By IDR, Inc. At Nashville, TN, United States
Required skills/experience of the Application Support Analyst:
Knowledge of retail business processes
Experience with basic network troubleshooting
Experience with basic Linux system administration
Experience with basic Windows 7 administration
Experience with the following tools is a plus: Service Now, Putty, RDP
Application Support Analyst Jobs
By BlueCrest Capital Management At New York, United States
Assisting with some degree of testing new releases in a UAT capacity and also manage some production releases
Good understanding of the standard windows & UNIX environment and specifically experience of supporting a complex .NET and Java application suites.
Fault diagnosis and problem-solving skills.
Good interpersonal skills and a pro-active attitude.
Experience using & supporting Calypso environment (UNIX\Java set up)
Experience supporting Risk & PnL systems
Application Support Analyst Jobs
By Brooksource At United States
Experience with the Oracle Federal E-Business Suite accounting applications to include:
IAM, includes Oracle Access Manager (OAM) and Oracle Internet Directory (OID) release 12.2.1.3
Experience with Red Hat Enterprise Linux (RHEL) platform
Support application technical components for all in-use Oracle EBS modules
Responsible for monitoring impacts on systems and the user community,
Supporting Oracle through timely maintenance updates and active bug resolution
Associate Application Support Analyst - Remote - Nationwide ($19.63 - $24.04 / Hour)
By Talentify.io At United States
Project and personnel management skills and experience
Deliver trainings on regulatory and grant-specific requirements
5+ years of direct experience with CDBG-DR programs
Demonstrated knowledge of how housing, community and economic development, and disaster recovery programs are implemented at the state and/or local levels
Experience in developing and implementing project/team processes
Excellent verbal, interpersonal and written communication skills
Application Support Analyst Jobs
By United IT At Columbus, OH, United States
Decent experience or knowledge in WAS. Handle the bridge calls.
Works closely with On shore Service Management teams to ensure timelines are being met.
Exposure and C competency in Change and Incident/Problem Management Processes as per ITIL framework
3.Candidates should have managed Cloud hosted applications, not deployed to cloud (Not SRE roles) or full scale.
Excellent communication and interpersonal skills.
Position: Application Support Analyst (C2C, W2)

Are you looking for an exciting opportunity to work in a fast-paced environment and use your technical skills to provide top-notch Unix application support? We are looking for a Unix Application Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and support for our Unix applications. If you have a passion for technology and a commitment to customer service, this could be the perfect job for you!

Overview Unix Application Support Analysts are responsible for providing technical support and maintenance for Unix-based applications. They troubleshoot and resolve application-related issues, and ensure that applications are running smoothly and efficiently. Detailed Job Description Unix Application Support Analysts are responsible for providing technical support and maintenance for Unix-based applications. They troubleshoot and resolve application-related issues, and ensure that applications are running smoothly and efficiently. They also provide technical assistance to users, and may be responsible for developing and maintaining system documentation. Job Skills Required
• Strong knowledge of Unix operating systems
• Excellent troubleshooting and problem-solving skills
• Good understanding of networking concepts
• Excellent communication and customer service skills
• Ability to work independently and in a team environment
• Knowledge of scripting languages such as Bash, Perl, and Python
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in Unix application support
• Certification in Unix systems administration is a plus
Job Knowledge
• Knowledge of Unix operating systems
• Knowledge of networking concepts
• Knowledge of scripting languages such as Bash, Perl, and Python
• Knowledge of system documentation
Job Experience
• At least two years of experience in Unix application support
• Experience in troubleshooting and resolving application-related issues
• Experience in providing technical assistance to users
Job Responsibilities
• Provide technical support and maintenance for Unix-based applications
• Troubleshoot and resolve application-related issues
• Ensure that applications are running smoothly and efficiently
• Provide technical assistance to users
• Develop and maintain system documentation
• Monitor system performance and make necessary adjustments