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Technical Support Specialist (Unix, Sql) - Leading Fintech

Company

Sterlings
Address Jacksonville, FL, United States
Employment type FULL_TIME
Salary
Category Banking,Financial Services
Expires 2023-08-04
Posted at 10 months ago
Job Description

A leading FinTech Company is currently seeking an Application Support Analyst to joint their US Technology team.


The Support engineer is responsible for incident triaging, troubleshooting, resolution/workarounds, performing root cause analysis, interactions with business and internal stakeholders with clear and crisp communications, code fixes for address the issues permanently. This would predominantly be a level 2 support position.


Other duties include period analysis on the incidents reported to identify system pain points and looking at area of improvements as well automation opportunities.


There will be a lot of opportunity for internal mobility, learn a complex technical environment as well as cloud technologies, monitoring tools as the business are always investing in new tools.


Skills Required;

  • Ideally some experience of working in a Technical Support Analyst position
  • Database skills, ability to read SQL code, make slight amendments
  • Experience of working with Unix/ Linux Operation Systems
  • Any exposure to Java/C++ as well as Web Applications (ie websphere, weblogic, JBoss, etc) would be beneficial but not essential