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Remote Technical Support Specialist Jobs

Technical Support Specialist - Remote | Wfh
By Get It Recruit - Healthcare At West Hempstead, NY, United States

We are a dynamic organization seeking a dedicated Technical Support Specialist to join our team. As a Technical Support Specialist, you'll play a pivotal role in maintaining our office technology ...

Remote Career Planning Support Specialist
By Rexus Group At United States

The key objectives of this position are:

Recall Support Specialist (Remote) ($20.00 / Hour)
By Talentify.io At United States
Data entry and management within database
Remote work from home opportunity within the United States
Education: Preferred but not required - High School Diploma/GED/AA
Customer service or related experience
Opportunity to partner with medical device and diagnostic manufacturers
Tech-enabled, outsourced commercial service teams and technologies
Technical Support Specialist Jobs
By Coretek At Farmington Hills, MI, United States
Phone System management a plus
Troubleshoot and decipher problems by asking probing questions and utilizing available tools in a remote or in person capacity
Research, resolve and respond to various user requests and inquiries
Provide detailed description of problems and resolutions in the ticketing system
Perform administration of virtual and physical desktops using various tools
Perform regular security monitoring to identify possible intrusions
Order Support Specialist (Remote)
By SnugZ USA At West Jordan, UT, United States
Stable personal network at home. (We prefer plugged in directly to router and if that is not
Essential Competencies (Knowledge And Abilities)
Work is currently remote, but may move back to the office when executive team chooses. Remote work will require the following:
Make requested changes to customer orders
Confirm that we have all necessary information to make changes to the order
Use variety of resources to answer questions from customer
Technical Support Specialist Jobs
By AllSTEM Connections At Parma, OH, United States
• Requires time and territory management skills.
Must have demonstrable computer knowledge; Technical service desk experience is a plus.
• 2-year college degree or equivalent experience in a related field.
• CompTIA CTT+ Certification within 12 months of hire.
• Possesses self-motivation, strong organizational skills and strong interpersonal skills.
• Possesses ability to perform job duties and prioritize work without direct supervision.
Sr Specialist, Technical Support
By BAXTER At , $52,800 - $132,000 a year
Experience contributing and accessing information from a Knowledge Management system.
Certification or experience in SQL and VBScript, preferred.
Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.
Maintains and expands product knowledge/documentation through continuous training and uses the latest troubleshooting methods, SOPs, training manuals, and other reference materials.
Adheres to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.
Bachelors degree in computer information systems or related field required or 5+ years related experience.
Spanish Support Specialist - Remote
By AMERICAN CANCER SOCIETY At , San Antonio $22.25 an hour
Strives for first call resolution and skillfully provides process expectations to support overall customer experience
Documents all data points in the customer relationship management database required by organizational processes and policies
Meets established performance management metrics and goals
Contact center and/or work from home experience desirable
SKILLS, SPECIALIZED TRAINING OR KNOWLEDGE
Role combines the responsibilities of the Cancer Support Specialist and Cancer Information Specialist positions
Variable Hours Officer - Technical Support Specialist (Remote)
By Columbia University At , New York $32.14 an hour

For on-line classes and events:

Technical Support Specialist Jobs
By Taylor Corporation At , North Mankato
Effective time management skills and the ability to prioritize multiple competing tasks
Ability to offer solutions based on knowledge of computers and the application
Verify new features within our test environment meet the defined requirements
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
1+ years of experience in the field or in a related area
Secondary education, preferably in the IT field
Store Support Specialist - Remote
By Advance Auto Parts At Boston, MA, United States

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Technical Support Specialist Jobs
By J&A Industries, Inc. At Mountain View, CA, United States
•Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
•Assist management in creating training materials pertaining to computer troubleshooting and usage
Responsibilities for Technical Support Specialist
Qualifications for Technical Support Specialist
•Industry-specific certification in relevant computer languages or software may be required
•Accept constructive criticism and customer feedback regarding their experience with software or IT services
Customer Technical Support Specialist - Informatics; Remote - Overnight Shift/Rotating Weekend/On Call
By Beckman Coulter Diagnostics At , New York, 10001 $21.88 - $28.99 an hour
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Collect and analyze data and classify complaints according to FDA requirements.
Experience with troubleshooting laboratory Middleware - Remisol preferred.
1+ years previous customer service experience
Strong organizational skills with the ability to work well under pressure in a fast-paced environment.
The essential requirements of the job include:
Technical Support Specialist (Contract)
By Maine Technology Users Group At , Augusta
Assist in planning and implementing shared software, such as operating systems, configuration management tools, application and development tools, testing tools, etc.
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
A minimum of 1 year of relevant experience
Provide on-site technical support for desktops, laptops, printers, software and other associated hardware connected to a user's device.
Provide limited training to the end users for them to achieve minimal performance in computing.
Provide training, guidance, support, and direction to junior interns and contractors assigned to your area of responsibility
Technical Support Specialist, L1
By PatientPoint At , Tampa, 33609
Autonomously manage and troubleshoot issues
Develop thorough knowledge and understanding of customer challenges, expectations and success measure
Minimum 2 years' experience in customer service role
Highly effective problem-solver with ability to quickly acknowledge when issues should be escalated
Excellent verbal and written communication skills
Strong interpersonal skills - ability to establish and maintain influential relationships, utilize empathy, and collaborate closely across multiple teams
Remote Sales Support Specialist
By E-Telequote Insurance Inc At , $18 an hour
Enter, update, and maintain information in CRM (customer relationship management) system database
Responsibilities of a Remote Sales Support Specialist:
Generous paid time off benefits
Demonstrated customer service, professional phone etiquette, and emotional quotient skills
Remote agents need to be able to identify technical issues and trouble shoot own IT issues
Willingness to learn and eager to acquire and share new knowledge
Sales Support Specialist- Remote
By Kimberly-Clark At , Austin
Strong organizational and time management skills to handle functional workload and multiple priorities.
At least 2 or more years of administrative work experience or equivalent.
Strong written and oral communication skills.
Strong critical thinking, problem solving and decision-making skills.
Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
Here are a few of the benefits you’d enjoy. For a complete overview, see www.mykcbenefits.com.
Technical Support Analyst (Remote Optional)
By Listrak At , Remote
Ability to manage multiple support cases and demonstrated skill at managing multiple priorities
1+ years of experience in a technical support role is required
Must have customer support experience
Customer Support-related certifications are a plus
Basic knowledge of HTML and CSS is preferred.
Experience with other web site programming languages such as ASP .NET, JavaScript, C#, PHP
Cancer Support Specialist - Remote
By AMERICAN CANCER SOCIETY At , Austin $18.50 an hour
Documents all data points in the customer relationship management database required by organizational processes and policies
Strives for first contact resolution and skillfully provides process expectations to support overall customer experience
Meets established performance management metrics and goals
Work from home experience desirable
SKILLS, SPECIALIZED TRAINING OR KNOWLEDGE
Triages requests to internal groups and escalates complex issues to the appropriate knowledgeable resource
Technical Support Specialist I - Wuit
By Washington University in St Louis At , St. Louis, 63110 $22.92 - $35.49 an hour
Degree in a field of study with desktop support experience in an enterprise environment.
Experience supporting all standard office productivity applications and computing platforms in an enterprise environment.
Strong customer service skills, including written and verbal communication skills.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
Perform other duties as assigned.
Ability to understand, be accountable and complete assigned tasks associated with projects. Such as system upgrades, system integration and system administration.

Are you looking for an exciting new challenge in the tech industry? We are looking for a Remote Technical Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you have excellent problem-solving skills, a passion for technology, and a commitment to customer service, then this could be the perfect job for you!

Overview A Remote Technical Support Specialist is a customer service professional who provides technical assistance to customers over the phone, email, or other remote communication channels. They are responsible for troubleshooting and resolving technical issues, providing technical advice, and helping customers understand how to use products and services. Detailed Job Description Remote Technical Support Specialists are responsible for providing technical assistance to customers over the phone, email, or other remote communication channels. They must be able to troubleshoot and resolve technical issues, provide technical advice, and help customers understand how to use products and services. They must also be able to provide customer service and support, answer customer inquiries, and provide technical support to customers. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to troubleshoot and resolve technical issues
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of remote communication tools and technologies
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least two years of experience in customer service or technical support
• Experience in providing remote technical support
• Experience in using remote communication tools and technologies
Job Responsibilities
• Provide technical assistance to customers over the phone, email, or other remote communication channels
• Troubleshoot and resolve technical issues
• Provide technical advice and help customers understand how to use products and services
• Provide customer service and support
• Answer customer inquiries
• Provide technical support to customers