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Remote Technical Support Specialist Jobs in Fremont, Iowa

Technical Support Analyst (Remote Optional)
By Listrak At , Remote
Ability to manage multiple support cases and demonstrated skill at managing multiple priorities
1+ years of experience in a technical support role is required
Must have customer support experience
Customer Support-related certifications are a plus
Basic knowledge of HTML and CSS is preferred.
Experience with other web site programming languages such as ASP .NET, JavaScript, C#, PHP
Technical Support Specialist Jobs
By Emmis At , Remote $60,000 - $70,000 a year
Assign non-technical requests to client services managers
Excellent problem-solving and analytical skills
At least two years of experience supporting business systems that includes:
Ability to perform in a fast-paced environment and patiently and effectively manage multiple workloads, priorities, and deadlines
Possesses knowledge across a wide range of technical topics
Python, Java, C# experience helpful but not required
Sales Support Specialist- Remote
By Kimberly-Clark At , Remote
Strong organizational and time management skills to handle functional workload and multiple priorities.
At least 2 or more years of administrative work experience or equivalent.
Strong written and oral communication skills.
Strong critical thinking, problem solving and decision-making skills.
Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
Additional information about the compensation and benefits for this role are available upon request. You may contact
Technical Support - Networking (Remote Friendly)
By Imagine Communications At , Remote, 33126, Fl
Cisco certification (CCNA/CCNP) or equivalent skill set.
Empower our customers and our service staff by adopting a knowledge centricapproach to problem solving.
4 year technical degree or equivalent work experience.
5+ years of experience in a customer facing techincal role.
Expertise in design/administration of Linux enterprise system, windows server system or equivalent skills.
Expertise in design/administration of enterprise class IP network or equivalent skills.
Technical Support Engineer (Remote)
By Ordr At , Remote
Define, manage, and execute problem resolution plans and drives solutions/fixes through engineering and QA.
Effectively manages many different tasks simultaneously
Partner closely with other cross-functional team members to translate customer needs and product requirements into new solutions for customers.
5+ years of experience in a similar customer-facing job function.
Experience working in a B2B SaaS organization, strong familiarity with
Security concepts, remote access, and cloud.
Technical Support Advisor (Remote)
By TDS Telecom At , Remote $18.50 an hour
Maintain knowledge of relevant TDS product offerings and technology.
Assist management with technical training
100% remote work from home position
Demonstrate exceptional customer service skills in order to exceed customers’ expectations and to minimize escalations by taking ownership of customer-reported issues.
Diagnose, troubleshoot, and resolve customer troubles in the most expeditious manner, thus achieving our service level requirements.
Knowledge Base and process document enhancement recommendations
Technical Support Engineer- Remote
By Splunk At , Remote $40.77 - $56.06 an hour
Experience with the following systems is a must: UNIX (Linux, Solaris, AIX, HP-UX), Windows, and Mac OS
Knowledge in the following areas is a plus: Perl and shell scripting, XML, HTML
Experience in Business Intelligence a plus
Solid knowledge of networking concepts
Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
Superior written and verbal communication skills are a must
Technical Support Agent - Remote
By Edlio LLC At , Remote
Expand your skill and knowledge to play a bigger role on the team.
Answer phone calls, emails, triage/respond to support cases and manage a diverse workload to meet timelines as outlined in our SLA.
1+ years of experience in a customer service position
Excellent written, verbal and phone etiquette skills
Knowledge of DNS and setting up new domains
CMS and ticketing system experience
Technology Support Specialist (Remote)
By BCD Travel Corporate At , Remote
Experience in process management (design, document and implement processes)
Manage system status, taking steps to improve performance, and reliability as directed and per established policies and procedures
Extensive experience in the travel industry with proficiency in Sabre GDS
Strong problem solving and process reengineering skills, ability to work on multiple projects concurrently
Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Technical Support Representative I (Remote)
By University of Arizona Global Campus At , Remote
Strong troubleshooting and time management skills
Provide administrative assistance, such as password resets, remote software installations, etc.
Participate in training required to develop and maintain skills necessary to support end-users and grow professional skills
Bachelor’s Degree is preferred. In lieu of degree, 2+ years of experience as a Technical Support Representative.
Remote Assistance software (i.e. Teamviewer, VNC, RDP)
Strong analytical, written, and verbal communication skills
Fep Claims Technical Support Specialist
By Premera Blue Cross At , Remote $48,500 - $72,700 a year
To learn more about our COVID-19 vaccination and accommodation requirements, please visit our Careers landing page.
Provides technical support to assigned teams by researching and/or troubleshooting issues related to processing, system, and software applications.
Researches, creates and distributes reports, including HPIA, Dims First and Training needs/updates.
Conducts system performance audits to ensure transaction compliance, accuracy and timeliness. Identifies, recommends and implements process improvements.
Represents department on cross-functional teams and meets with external customers as required.
Provides consistent feedback, spot and team training for associates by communicating technical process improvements that positively impact team success.
Compliance Support Specialist (Remote)
By Intoxalock At , Remote
Benefits include Paid Time Off, 401(k) & Health/Life/Vision/Dental insurance
CST won the 2022 Top Workplace Award locally and nationally–and 2023 Best Place for Working Parents Award
We are the nation’s largest interlock provider
Growth Oriented- 7 years of over 10%+ growth annually. Doubled in size over the past 2-3 years
Ongoing Professional Training online via Litmos
Check out this list of just a few of the many good reasons why…..
Specialist-Advanced Technical Support (Remote)
By TDS Telecom At , Remote $22.45 - $36.48 an hour
Remotely tests lines, trunks, and other facilities.
2 years VoIP troubleshooting or TDM switching experience.
Team lead technical resource & leadership responsibilities within Team
3+ years' computer application experience with a strong proficiency in MS office applications.
2+ years' customer service experience.
2+ years' technical support or call center experience.
Sales & Technical Support Specialist
By MultiTracks.com At , Remote
Communicating clearly and providing an exceptional customer experience
Working closely with the Support Team Manager to escalate potential problems with our products and services.
Strong computer and communication skills.
Experience with MultiTracks.com iOS Apps, Playback and ChartBuilder
Experience working with ProPresenter, Planning Center and other church-centric tools
Experience and comfortability troubleshooting technological issues.
Technical Training & Development Specialist (Remote)
By Tealium At , Remote $76,000 - $92,000 a year
Strong organization skills, with demonstrated project management abilities and excellent communication skills to convey concepts
Provide Train-the-Trainer sessions for internal subject matter experts, other departments and for Education team skills shares.
Working knowledge of eLearning technologies, such as authoring tools and design/development tools (ScreenFlow, Camtasia Articulate)Strong organization skills
Health and Related Benefits Programs, offering market competitive benefits programs
Develop and manage updates to courseware and documentation to ensure be up to date with all releases of Tealium products.
Support localization efforts to create multilingual variations of educational content.
Technical Support Specialist (Pt)
By Live Nation At , Remote
Provide afterhours onsite and remote support for concerts, sporting events and other live events.
Knowledge of networking and networking terminology both wired and wireless
Knowledge of the Microsoft Operating Systems and Office Suite of products
Experience with Android and IOS app-based software.
Strong problem solving and analytical skills.
Line Manager: Technology Support Manager
Technical Support Specialist, L1
By PatientPoint At , Tampa, 33609
Autonomously manage and troubleshoot issues
Develop thorough knowledge and understanding of customer challenges, expectations and success measure
Minimum 2 years' experience in customer service role
Highly effective problem-solver with ability to quickly acknowledge when issues should be escalated
Excellent verbal and written communication skills
Strong interpersonal skills - ability to establish and maintain influential relationships, utilize empathy, and collaborate closely across multiple teams
Technical Support Engineer (Voice) - Remote
By Telesystem At , Toledo
Trouble resolution and voice related project management in accordance with priorities set forth by the department or the company.
Maintain a thorough understanding of all relevant systems used by Telesystem. Including CRM system, trouble ticketing system, facility management system, etc.
Monitor, maintain, and Report on SLA’s for customers and ensure the requirements are met.
Acquire and maintain an up-to-date knowledge of all Telesystem deployed equipment, and software.
Demonstrate advanced working knowledge to perform packet-captures with software like Wireshark and correctly analyze and interpret the packets.
Demonstrate advanced working knowledge of the OSI model Layers 1 through Layer 7.
Technical Documentation Control Specialist [Remote]
By 46.68 At , Irwindale, 91702, Ca
Reviews loan applications to validate qualification for On-Bill Finance program.
Performs other responsibilities and duties as assigned.
Three (3) or more years’ experience supporting technical programs, such as reviewing applications and processing applications for eligibility.
Experience with Energy Efficiency programs in IDSM.
Experience working in iEnergy, SAP or similar systems.
Self –managed and works well individually and in a team environment.
Remote Clover Technical Support Representative
By Fiserv, Inc. At , , Sc $17.50 an hour
12 months of troubleshooting experience in a technical support call center, i.e. hardware, software, web applications and APIs, and network management
Exhibit excellent listening and problem-solving skills and is looking to learn and grow their career
Walkthrough web portal navigation and remote access devices
Dependable, self-motivated with excellent listening and master problem-solving skills; seeking growth and a career development opportunity
Experience working in a fast paced, high volume, metric driven call center environment
Set up and train new users, assist with device preferences and configuration

Are you looking for an exciting new challenge in the tech industry? We are looking for a Remote Technical Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you have excellent problem-solving skills, a passion for technology, and a commitment to customer service, then this could be the perfect job for you!

Overview A Remote Technical Support Specialist is a customer service professional who provides technical assistance to customers over the phone, email, or other remote communication channels. They are responsible for troubleshooting and resolving technical issues, providing technical advice, and helping customers understand how to use products and services. Detailed Job Description Remote Technical Support Specialists are responsible for providing technical assistance to customers over the phone, email, or other remote communication channels. They must be able to troubleshoot and resolve technical issues, provide technical advice, and help customers understand how to use products and services. They must also be able to provide customer service and support, answer customer inquiries, and provide technical support to customers. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to troubleshoot and resolve technical issues
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of remote communication tools and technologies
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least two years of experience in customer service or technical support
• Experience in providing remote technical support
• Experience in using remote communication tools and technologies
Job Responsibilities
• Provide technical assistance to customers over the phone, email, or other remote communication channels
• Troubleshoot and resolve technical issues
• Provide technical advice and help customers understand how to use products and services
• Provide customer service and support
• Answer customer inquiries
• Provide technical support to customers