Register
Recruit Create CV

Remote Technical Support Specialist Jobs in Bexar, Texas

Spanish Support Specialist - Remote
By AMERICAN CANCER SOCIETY At , San Antonio $22.25 an hour
Strives for first call resolution and skillfully provides process expectations to support overall customer experience
Documents all data points in the customer relationship management database required by organizational processes and policies
Meets established performance management metrics and goals
Contact center and/or work from home experience desirable
SKILLS, SPECIALIZED TRAINING OR KNOWLEDGE
Role combines the responsibilities of the Cancer Support Specialist and Cancer Information Specialist positions
Sales Support Specialist- Remote
By Kimberly-Clark At , Austin
Strong organizational and time management skills to handle functional workload and multiple priorities.
At least 2 or more years of administrative work experience or equivalent.
Strong written and oral communication skills.
Strong critical thinking, problem solving and decision-making skills.
Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
Here are a few of the benefits you’d enjoy. For a complete overview, see www.mykcbenefits.com.
Cancer Support Specialist - Remote
By AMERICAN CANCER SOCIETY At , Austin $18.50 an hour
Documents all data points in the customer relationship management database required by organizational processes and policies
Strives for first contact resolution and skillfully provides process expectations to support overall customer experience
Meets established performance management metrics and goals
Work from home experience desirable
SKILLS, SPECIALIZED TRAINING OR KNOWLEDGE
Triages requests to internal groups and escalates complex issues to the appropriate knowledgeable resource
Noc Technical Support Specialist Night Shiftus Remote
By Motorola Solutions At , , Tx
Experience with endpoint administration for security, patch, or backup management
Remote or virtual machine support experience a plus
Use of ServiceNow or Remedy for case and incident management
1+ years of technical support experience in a customer-facing IT service organization
Microsoft Windows OS (operating systems) support experience
Network fault monitoring dashboard experience
Technical Support Specialist Jobs
By Neighborly® At Irving, TX, United States
Prior business management software (Proofhub, Flodesk, HubSpot, etc.) experience is a plus
Ability to be proactive and able to take direction and establish ownership/management of projects
Support all internal and external customers with technical training, knowledge, and expertise.
Help support the brand by providing educational and training materials on best practices for all software features and enhancements.
Successfully communicate and work with brand presidents, officers, external contacts, and internal departments to perform responsibilities.
Diagnostic and analytical skills in software, with the ability to troubleshoot issues.
Remote Sales Support Specialist
By E-Telequote Insurance Inc At , , Tx $18 an hour
Enter, update, and maintain information in CRM (customer relationship management) system database
Responsibilities of a Remote Sales Support Specialist:
Generous paid time off benefits
Demonstrated customer service, professional phone etiquette, and emotional quotient skills
Remote agents need to be able to identify technical issues and trouble shoot own IT issues
Willingness to learn and eager to acquire and share new knowledge
Technical Support Specialist Jobs
By Cinionic At Dallas, TX, United States
Troubleshoot issues remotely or via the phone for customers, technicians, and dealers
You demonstrate 1-3 years experience in a technical support role
You are knowledgeable in Microsoft Office
The following experiences are definitely a plus:
Experience with video equipment, such as projectors
Experience with Linux and Windows Server
Technical Support Specialist - It - Customer Service - Indefinite Term Contract - Remote
By Filta. At Colorado, United States

With a very innovative idea for the US market (and the only one with this product), this company is the market leader in calendar integration for 2023 and allows families to organise their agendas all ...

Technical Support Specialist (Est)
By Bluebeam, Inc. At Dallas, TX, United States
Competitive compensation and benefits package (medical, dental, education reimbursement, 401k, wellness resources).
2+ years of Technical Support experience.
Customer service skills! Help our customers solve problems with a positive attitude and helpful spirit.
Technical support experience for external customers preferably with a software/hardware technology company.
Solid technical/computer proficiency, knowledge, and understanding of Microsoft Windows OS (10, 11) i.e. installing and uninstalling programs and drivers.
Excellent communication skills, both written and verbal.
Technical Support Specialist Jobs
By Lancesoft India At Richardson, TX, United States
6 months of hardware experience preferably in a Call Center environment.
• Must have excellent Customer Service skills
• Must have competent PC skills, proficiency in MS Office required
• Must have excellent verbal and listening communication skills
• Must have excellent writing skills
****************Must be within 50 miles of Richardson, TX******************
Technical Support Specialist Jobs
By GDK Services LLC At Dallas, TX, United States
Client: UHG (United Health Group)
Location: San Antonio, TX- Local only
Candidate will be assisting the client's Helpdesk to support employee reported technical issues
Manager, Technical Support - Atlanta, Ga / Remote, Irl
By Bluefin Payment Systems At , Atlanta, Ga
2+ years of group lead/management experience of SaaS based technical support team.
Experience with terminal management systems such as PAX’s PaxStore or Ingenico Estate Manager is preferred.
Manages remote Technical Support team members based in the US and Ireland.
Experience in managing remote/international teams.
Preferred of two (2) years of technical support experience with basic HTML, JSON, XML knowledge
Updates and maintains technical support training material, documentation, and knowledge base.
Technical Support Specialist I
By ALOIS Solutions At Allen, TX, United States
2-3+ years of experience in IT helpdesk and/or application support role.
Strong working knowledge of Windows Server 2016, 2012, 2008; Windows 7, 8, 10.
Strong working knowledge of Active Directory, DNS.
Strong working knowledge of Routers, switches, VLANs, VPN, DHCP, TCP/IP.
They are also responsible for maintaining critical relationships developed by other departments throughout the problem/resolution cycle.
Communicate outages notifications and ticket statuses to customers
Remote Technical Support Specialist - 3Rd Shift - Smart Buildings / Building Automation, Fire Life Safety & Security
By Siemens At , Irving, Tx
Provide Remote On-line Technical Support Services on Siemens proprietary products such as Desigo CC and Apogee Insight using various connection methodologies.
Respond to critical remote building alarms per designated customer action plans and take corrective actions where required.
3 years’ experience in customer service call handling, dispatching and service response in a related or technical industry required.
Monitor performance. Mentor and develop skills needed for growth of department for the non-technical support staff
Excellent knowledge of HVAC system mechanics, temperature controls.
Strong customer satisfaction and service focus, with good organizational, interpersonal and verbal and written communication skills.
Technical Support Specialist Jobs
By Akkodis At Austin, TX, United States
Akkodis is seeking for Technical Support Representative for one of our direct client in Austin TX.
Pay rate : $25/hr on W2
The Company will consider qualified applicants with arrest and conviction records.
Technical Support Specialist Jobs
By University of Texas at Austin At , Austin, 78701, Tx $60,000 a year
Excellent problem-solving and time-management skills.
Knowledge of computer and peripheral operations, installation, directory services, remote access tools, and troubleshooting.
BENEFITS: UT Austin offers a competitive benefits package that includes:
Relevant education and experience may be substituted as appropriate.
Work experience in IT customer server and/or help desk environment.
Work experience installing and supporting hardware, software, and networked systems in a multi-protocol environment.
Technical Support Engineer- Remote
By Splunk At , Plano, Tx $50.00 - $68.75 an hour
Experience with the following systems is a must: UNIX (Linux, Solaris, AIX, HP-UX), Windows, and Mac OS
Knowledge in the following areas is a plus: Perl and shell scripting, XML, HTML
Experience in Business Intelligence a plus
Solid knowledge of networking concepts
Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
Superior written and verbal communication skills are a must
Technical Support Specialist Jobs
By Biamp At Plano, TX, United States
Offer alternative solutions where appropriate with the objective of retaining customers’ business
Writing, proofreading and revision of technical documentation, online training courses, and online knowledgebase articles
Bachelor’s Degree or equivalent work experience
2-4 years related work experience in AV
1 or more years customer-facing support/service experience a plus
Experience with designing/troubleshooting networks, configuring network switches, and other IT technologies is a plus
Sales Support Specialist (Remote)
By ABB At , Tempe, Az $70,000 - $90,000 a year
Work collaboratively to provide sales support to sales colleagues, product management and marketing teams as required to obtain new business
Support and help resolve customer and sales process issues, to ensure of positive customer experience
Enthusiastic, team player with strong collaborative and influencing skills; having a strong passion for sustainable technologies in highly preferred
Must have ability to handle and manage several concurrent customer orders and quotations
Fluency in English language required, with excellent communication skills; Bilingual in Spanish or Portuguese highly desirable
Initiate and nurture positive partner relationships with prospective clients as a representative of E-mobility
Product Support Specialist - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $16.00 - $31.44 an hour
Proven solid time management skills
Computer software / hardware troubleshooting knowledge and experience
Manage escalations of high - profile customers and advanced customer issues
2+ years of experience with desktop, helpdesk, OR call center support environment
1+ years of experience with medical claim research OR documentation
Supervisor OR team lead experience

Are you looking for an exciting new challenge in the tech industry? We are looking for a Remote Technical Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you have excellent problem-solving skills, a passion for technology, and a commitment to customer service, then this could be the perfect job for you!

Overview A Remote Technical Support Specialist is a customer service professional who provides technical assistance to customers over the phone, email, or other remote communication channels. They are responsible for troubleshooting and resolving technical issues, providing technical advice, and helping customers understand how to use products and services. Detailed Job Description Remote Technical Support Specialists are responsible for providing technical assistance to customers over the phone, email, or other remote communication channels. They must be able to troubleshoot and resolve technical issues, provide technical advice, and help customers understand how to use products and services. They must also be able to provide customer service and support, answer customer inquiries, and provide technical support to customers. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to troubleshoot and resolve technical issues
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of remote communication tools and technologies
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least two years of experience in customer service or technical support
• Experience in providing remote technical support
• Experience in using remote communication tools and technologies
Job Responsibilities
• Provide technical assistance to customers over the phone, email, or other remote communication channels
• Troubleshoot and resolve technical issues
• Provide technical advice and help customers understand how to use products and services
• Provide customer service and support
• Answer customer inquiries
• Provide technical support to customers