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Remote Technical Support Specialist Jobs in Arkansas

Remote Career Planning Support Specialist
By Rexus Group At United States

The key objectives of this position are:

Recall Support Specialist (Remote) ($20.00 / Hour)
By Talentify.io At United States
Data entry and management within database
Remote work from home opportunity within the United States
Education: Preferred but not required - High School Diploma/GED/AA
Customer service or related experience
Opportunity to partner with medical device and diagnostic manufacturers
Tech-enabled, outsourced commercial service teams and technologies
Casino Sales And Support Specialist (Remote)
By Carnival Cruise Line At United States
Ability to complete multiple projects, implement decision strategies and effectively communicate to upper management.
Minimum 1 year of Call Center experience
Excellent verbal and written communication and organizational skills.
Must have a high level of interpersonal skills. Ability to work well on a team and independently.
Experience navigating through and handling escalated issues.
Have strong computer, literacy and numeracy skills, and a keen attention to detail with the ability to multitask.
Recall Support Specialist (Remote)
By Talentify.io At United States
Accurate data entry and management within the provided database
Education: Preferred but not required – High School Diploma/GED/AA
Customer service or relevant experience
Professional phone demeanor with excellent communication skills
Equal employment opportunities are provided for all, including veterans and candidates with disabilities.
As the COVID-19 virus continues to evolve, Hiring Company and its employees have specific requirements regarding vaccination status.
100% Remote Technical Support Engineer
By Agility Partners At United States
Create and maintain incident management requests to product group/engineering group/finance team.
Great resume builder – gain experience with a Fortune 15 company
Medical, Dental and Vision plans (PPO and HSA plans available); Individual and Family coverage offerings
Demonstrable troubleshooting skills and strong analytical, problem solving and decision-making skills
Knowledge of Excel: pivot tables, filters & look-up function
Quickly identify cases that require escalation (either technically or strategically).
Technical Product Support Specialist (Remote)
By Allergan Data Labs At United States
3+ years of experience in technical support, customer service, or account management
Experience with support ticket management systems such as Zendesk, Salesforce, etc. and optimization of such systems
We offer a comprehensive package of benefits including paid time off. (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
Manage accounts and perform technical onboarding to ensure successful adoption of our SaaS platform
Enhance and assist our knowledge base in collaboration with our Technical Writers
Provide input on ways to continuously improve the customer experience and internal processes
Remote Product Technical Specialist Ii
By Vertex Inc. At United States
N/A KNOWLEDGE, SKILLS AND ABILITIES:
Provide consistent communication to work lead and customer to effectively manage expectations.
Analyze, triage, and report enhancements to Solution Managers so they can be addressed in future release.
Convey customers’ needs and requirements to other Vertex employees and teams.
Responsible for identifying topics for knowledge article creation. Working with our knowledge team to provide SME support when needed.
Participate in other projects or duties. SUPERVISORY RESPONSIBILITIES:
Member Support Specialist (Remote - Full Time) (Remote) ($17.00 / Hour)
By Talentify.io At United States
Experience in healthcare and revenue cycle management preferred
3+ years of experience preferred, but strong technical skills and healthcare experience may be considered
Comfortable presenting findings to senior management
Time management and expectation setting are key to success in the role
Advanced SQL skills required, as well as Excel skills
Advanced programming skills in Python, R, and DAX
Commercial Sales Support Specialist Iii (Remote)
By Rheem Manufacturing At United States
Excellent professional communication skills – skills with technical knowledge.
Maintain working relationship with Commercial Product Manager and Marketing/Communications to achieve accurate and timely specification data on all commercial products.
5+ years of experience in sales and/or customer service related field.
HVACR Industry Experience HIGHLY preferred
Data entry proficiency without defects (proofreading, spelling, and grammar checks).
Experience working in a fast-paced, dynamic team-oriented environment
Operations Manager & Support Specialist(100% Remote)
By Dice At United States
Operations Manager & Support Specialist (100% Remote)
Develop and implement an annual recertification process for RAD ID certification.
Coordinate efforts between the Sales organization, Compliance, Legal and ULearn for any ethics refresher escalation and requirements
Analyze needs for and implement a self-serve training model for Division Leads, for a repeatable and trackable training process.
Analyze needs for and implement processes to onboard new Division resources and ensure all roles are fulfilled.
Work cross-functionally to support RAD ID onboarding to vendors and business partners as part of BAU.
Cybersecurity Technical Support Associate (Eastern Time Zone) (Remote)
By Cyware At United States
Discuss technology in simple, every-day terms; manage multiple clients and open tickets simultaneously.
US Citizenship is a requirement of this position in accordance with 8 U.S.C 1324b(a)(2)(C)
Minimum of 2-3 years of experience with Zendesk or similar ticketing system.
Minimum 2-3 years of relevant experience in technical support. Software-as-a-Service (SaaS) support experience is required.
Hands-on experience on Linux systems and administration.
Experience with log analysis for troubleshooting and problem identification..
Rmat (Remote Maintenance Telecom) Support Specialist
By gpac At United States
Excellent written and verbal communication abilities along with interpersonal skills
Manage changes to the scope of work and schedule using appropriate techniques
Maintain customer and vendor relationships using exemplary customer service skills
Solid organizational skills including attention to detail and multitasking
Strong working knowledge of Microsoft Office products
Previous experience in telecommunications and/or technical support are preferred but not required
Support Specialist - Firmware/Plc (Remote) (Remote)
By AllSTEM Connections At United States
Three years technical support experience required
Three years software or firmware testing experience required
Demonstrated experience working with and understanding the industrial use of PLCs in automated production and manufacturing environments.
Demonstrated experience utilizing and troubleshooting industrial protocols like Modbus, Ethernet IP and OPC UA
Excellent verbal and written communication skills
software or firmware testing experience
Remote - Clinical Support Specialist
By One Medical At United States
Provide general support to maintain department production and quality requirements
Manage support tickets pertaining to records & related subject matter
Knowledge of the healthcare industry and familiarity with clinical terminology required
Experience working with medical records including experience working with one or more EHR systems is required
Strong organizational and problem-solving skills
Excellent communication and interpersonal skills
Technical Support Specialist Jobs
By Surge Technology Solutions Inc At United States
- College or university degree, technical certification, or equivalent experience.
- Prior experience with Adobe Experience Manager (AEM) web page authoring and component troubleshooting
- Lead team and division projects as assigned by team manager
- Minimum 5 years of proven Support Desk or Team Lead experience
- Experience working with onshore/offshore team model - Self-starter who can come up to speed quickly
- Strong accountability planning/organization, teamwork and interpersonal skills
Support Specialist (Remote) Jobs
By Akkodis At United States
• Ability to effectively communicate with co-workers, peers, and management through written and verbal communication
Akkodis is seeking Support Specialists for our client's Tactical Team for a remote opportunity
• Perform SR callback requests received from client services
• Perform any audit or reporting tasks requested by the client
• Perform quality control and approval of check reissue requests/supplemental payments
• Review call notes daily and provide feedback for corrections and coaching to supervisors
Administrative Support Specialist (100% Remote) - Hspd-12 ($45000.00 - $50000.00 / Year)
By Talentify.io At United States
Responsible for MS PowerPoint presentations for senior leadership, management, and customer.
Must be proficient in: Planning and Evaluating, Problem Solving, Self-Management
Responsible for data calls and other duties assigned by the Program Manager.
Excellent Interpersonal Skills, Oral Communication, Attention to Detail and Decision-Making skills.
1+ years of experience providing Admin support.
Highly skilled in the use of Microsoft Office products.
Technical Support Representative (Remote)
By Drata At United States
Excellent time management skills and ability to multitask.
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
Become a technical product knowledge expert on our platform, products, and services with guidance from our Senior team members.
Provide customer service to a wide range of customers, from small businesses to big enterprises and educational institutions.
Contribute to the ongoing internal learning and success of our team by sharing knowledge through mentorship and collaboration.
Service-minded and attentive to giving customers the best possible support and experience with our products.
Sr. Support Specialist (Remote)
By AllSTEM Connections At United States
Three years technical support experience required
Three years software or firmware testing experience required
Demonstrated experience working with and understanding the industrial use of PLCs in automated production and manufacturing environments.
Demonstrated experience utilizing and troubleshooting industrial protocols like Modbus, Ethernet IP and OPC UA
Excellent verbal and written communication skills
100% Remote, with occasional trips to Boulder for training.
Sales Support Specialist - Remote
By Symetra At United States
Ongoing learning and skills development through our college tuition assistance, professional education certification programs and more
Series 6 -- Investment Company and Variable Contracts Products Representative Qualification
Strong communication skills and a stickler for attention to detail
Excellent inter-personal skills and the ability to build and foster relationships with your team, internal business partners and external customers
Wellness program offering employees a variety of resources designed to assist you in reaching and maintaining your optimum health
Want more details? Check out our Symetra Benefits Overview

Are you looking for an exciting new challenge in the tech industry? We are looking for a Remote Technical Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you have excellent problem-solving skills, a passion for technology, and a commitment to customer service, then this could be the perfect job for you!

Overview A Remote Technical Support Specialist is a customer service professional who provides technical assistance to customers over the phone, email, or other remote communication channels. They are responsible for troubleshooting and resolving technical issues, providing technical advice, and helping customers understand how to use products and services. Detailed Job Description Remote Technical Support Specialists are responsible for providing technical assistance to customers over the phone, email, or other remote communication channels. They must be able to troubleshoot and resolve technical issues, provide technical advice, and help customers understand how to use products and services. They must also be able to provide customer service and support, answer customer inquiries, and provide technical support to customers. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to troubleshoot and resolve technical issues
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of remote communication tools and technologies
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least two years of experience in customer service or technical support
• Experience in providing remote technical support
• Experience in using remote communication tools and technologies
Job Responsibilities
• Provide technical assistance to customers over the phone, email, or other remote communication channels
• Troubleshoot and resolve technical issues
• Provide technical advice and help customers understand how to use products and services
• Provide customer service and support
• Answer customer inquiries
• Provide technical support to customers