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Remote Technical Support Specialist Jobs in Utah

Order Support Specialist (Remote)
By SnugZ USA At West Jordan, UT, United States
Stable personal network at home. (We prefer plugged in directly to router and if that is not
Essential Competencies (Knowledge And Abilities)
Work is currently remote, but may move back to the office when executive team chooses. Remote work will require the following:
Make requested changes to customer orders
Confirm that we have all necessary information to make changes to the order
Use variety of resources to answer questions from customer
Technical Support Specialist Iii, Sitla
By State of Utah At , , Ut $33.65 - $45.67 an hour
SQL Server administration or database management experience
You can learn more about the benefits offered here
Additional certifications or equivalent experience
Work with the IT Manager to procure required hardware and software and track IT assets.
Work with domain administrators to manage local Active Directory objects and Group Policies.
VPN and Remote Desktop support and
Associate Technical Support Specialist (Remote)
By Hinge Health At Washington, United States
Develop extensive knowledge of our product, including common technical challenges and troubleshooting techniques.
Tech support experience (minimum two years).
Excellent participant facing communication and writing skills.
Able to effectively work in a Remote environment and be depended on for excellent punctuality and communication.
Healthcare background, and/or previous healthcare experience, especially startup healthcare experience.
Experience with customer support tools (e.g. RingCentral, ZenDesk, Freshdesk) and/or Google Analytics.
Remote Client Support Specialist
By ApplicantPro At Eagle Mountain, UT, United States
full- or part-time Remote Client Support Specialist
What You Do As a Remote Client Support Specialist
WOULD YOU BE A GREAT REMOTE CLIENT SUPPORT SPECIALIST?
Ability to discuss additional features, upgrades, or services with confidence
Our full-time (30+ hours per week) employees also have access to
CONNECT WITH OUR CUSTOMER SERVICE TEAM!
Technical Support Specialist Jobs
By FLSmidth At Salt Lake City, UT, United States
Significant experience and knowledge working with pumps and cyclones in the mining industry
College degree BS or BA OR 10+ years mechanical experience
5 years of experience as a Sales Engineer and/or in a Technical Services role
Experience in effectively interfacing with clients and gaining credibility; developing and implementing project-specific sales strategies.
Working knowledge of Microsoft Office, specifically Outlook, Excel, Word, and PowerPoint.
This position is remote 25% /75% traveling in the Eastern US & Caribbean.
Technical Support Specialist Jobs
By TEKZYS At Salt Lake City Metropolitan Area, United States
Relevant Skills and Qualifications: A degree in Computer Science, Information Technology, or a related field is preferred, but not required.
Technical Support: Knowledge of computer hardware and software, networking, and operating systems.
Analytical Skills: Ability to analyze and solve complex technical problems.
Customer Support: Excellent customer service skills and the ability to communicate effectively with customers.
Troubleshooting: Ability to identify and resolve technical issues quickly and efficiently.
Customer Satisfaction: Ability to ensure customer satisfaction by providing timely and accurate support.
Technical Support Specialist Ii / Deskops
By State of Utah At , , Ut $26.82 - $41.42 an hour
Building, documenting, and maintaining processes for endpoint management
Participating and providing feedback and recommendations in developing standards and guidelines for our endpoint management lifecycle
Experience provisioning multiple computer platforms
Experience with Windows, macOS, and ChromeOS
Experience with troubleshooting systems, hardware, and software
Excellent organization and planning skills and the ability to complete tasks/projects on time and without cutting corners
Technical Support Specialist Jobs
By ECi Software Solutions At , Provo, Ut
Act as a technical and knowledge resource for internal teams such as Development, Quality Assurance, Product Management, and Professional Services.
We offer competitive benefits focused on employee well-being, including paid volunteer time off!
Act as a Subject Matter Expert for products they support, with deep technical knowledge of the applications and supporting software products.
Review top call drivers and recommend changes to product, training, and support offerings.
Technical documentation resource and reviewer of Knowledge -- Base articles and documentation.
Must have software support experience
Technical Support Engineer- Remote
By Splunk At , Salt Lake City, 84105, Ut $40.77 - $56.06 an hour
Experience with the following systems is a must: UNIX (Linux, Solaris, AIX, HP-UX), Windows, and Mac OS
Knowledge in the following areas is a plus: Perl and shell scripting, XML, HTML
Experience in Business Intelligence a plus
Solid knowledge of networking concepts
Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
Superior written and verbal communication skills are a must

Are you looking for an exciting new challenge in the tech industry? We are looking for a Remote Technical Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you have excellent problem-solving skills, a passion for technology, and a commitment to customer service, then this could be the perfect job for you!

Overview A Remote Technical Support Specialist is a customer service professional who provides technical assistance to customers over the phone, email, or other remote communication channels. They are responsible for troubleshooting and resolving technical issues, providing technical advice, and helping customers understand how to use products and services. Detailed Job Description Remote Technical Support Specialists are responsible for providing technical assistance to customers over the phone, email, or other remote communication channels. They must be able to troubleshoot and resolve technical issues, provide technical advice, and help customers understand how to use products and services. They must also be able to provide customer service and support, answer customer inquiries, and provide technical support to customers. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to troubleshoot and resolve technical issues
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of remote communication tools and technologies
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least two years of experience in customer service or technical support
• Experience in providing remote technical support
• Experience in using remote communication tools and technologies
Job Responsibilities
• Provide technical assistance to customers over the phone, email, or other remote communication channels
• Troubleshoot and resolve technical issues
• Provide technical advice and help customers understand how to use products and services
• Provide customer service and support
• Answer customer inquiries
• Provide technical support to customers