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Remote Technical Support Specialist Jobs in Salt Lake, Utah

Order Support Specialist (Remote)
By SnugZ USA At West Jordan, UT, United States
Stable personal network at home. (We prefer plugged in directly to router and if that is not
Essential Competencies (Knowledge And Abilities)
Work is currently remote, but may move back to the office when executive team chooses. Remote work will require the following:
Make requested changes to customer orders
Confirm that we have all necessary information to make changes to the order
Use variety of resources to answer questions from customer
Technical Support Specialist Jobs
By FLSmidth At Salt Lake City, UT, United States
Significant experience and knowledge working with pumps and cyclones in the mining industry
College degree BS or BA OR 10+ years mechanical experience
5 years of experience as a Sales Engineer and/or in a Technical Services role
Experience in effectively interfacing with clients and gaining credibility; developing and implementing project-specific sales strategies.
Working knowledge of Microsoft Office, specifically Outlook, Excel, Word, and PowerPoint.
This position is remote 25% /75% traveling in the Eastern US & Caribbean.
Technical Support Specialist Jobs
By TEKZYS At Salt Lake City Metropolitan Area, United States
Relevant Skills and Qualifications: A degree in Computer Science, Information Technology, or a related field is preferred, but not required.
Technical Support: Knowledge of computer hardware and software, networking, and operating systems.
Analytical Skills: Ability to analyze and solve complex technical problems.
Customer Support: Excellent customer service skills and the ability to communicate effectively with customers.
Troubleshooting: Ability to identify and resolve technical issues quickly and efficiently.
Customer Satisfaction: Ability to ensure customer satisfaction by providing timely and accurate support.
Technical Support Engineer- Remote
By Splunk At , Salt Lake City, 84105, Ut $40.77 - $56.06 an hour
Experience with the following systems is a must: UNIX (Linux, Solaris, AIX, HP-UX), Windows, and Mac OS
Knowledge in the following areas is a plus: Perl and shell scripting, XML, HTML
Experience in Business Intelligence a plus
Solid knowledge of networking concepts
Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
Superior written and verbal communication skills are a must
Technical Support Specialist Iii, Sitla
By State of Utah At , , Ut $33.65 - $45.67 an hour
SQL Server administration or database management experience
You can learn more about the benefits offered here
Additional certifications or equivalent experience
Work with the IT Manager to procure required hardware and software and track IT assets.
Work with domain administrators to manage local Active Directory objects and Group Policies.
VPN and Remote Desktop support and
Associate Technical Support Specialist (Remote)
By Hinge Health At Washington, United States
Develop extensive knowledge of our product, including common technical challenges and troubleshooting techniques.
Tech support experience (minimum two years).
Excellent participant facing communication and writing skills.
Able to effectively work in a Remote environment and be depended on for excellent punctuality and communication.
Healthcare background, and/or previous healthcare experience, especially startup healthcare experience.
Experience with customer support tools (e.g. RingCentral, ZenDesk, Freshdesk) and/or Google Analytics.
Remote Client Support Specialist
By ApplicantPro At Eagle Mountain, UT, United States
full- or part-time Remote Client Support Specialist
What You Do As a Remote Client Support Specialist
WOULD YOU BE A GREAT REMOTE CLIENT SUPPORT SPECIALIST?
Ability to discuss additional features, upgrades, or services with confidence
Our full-time (30+ hours per week) employees also have access to
CONNECT WITH OUR CUSTOMER SERVICE TEAM!
Technical Support Specialist Ii / Deskops
By State of Utah At , , Ut $26.82 - $41.42 an hour
Building, documenting, and maintaining processes for endpoint management
Participating and providing feedback and recommendations in developing standards and guidelines for our endpoint management lifecycle
Experience provisioning multiple computer platforms
Experience with Windows, macOS, and ChromeOS
Experience with troubleshooting systems, hardware, and software
Excellent organization and planning skills and the ability to complete tasks/projects on time and without cutting corners
Technical Support Specialist Jobs
By ECi Software Solutions At , Provo, Ut
Act as a technical and knowledge resource for internal teams such as Development, Quality Assurance, Product Management, and Professional Services.
We offer competitive benefits focused on employee well-being, including paid volunteer time off!
Act as a Subject Matter Expert for products they support, with deep technical knowledge of the applications and supporting software products.
Review top call drivers and recommend changes to product, training, and support offerings.
Technical documentation resource and reviewer of Knowledge -- Base articles and documentation.
Must have software support experience
Technical Support Specialist - Remote | Wfh
By Get It Recruit - Healthcare At West Hempstead, NY, United States

We are a dynamic organization seeking a dedicated Technical Support Specialist to join our team. As a Technical Support Specialist, you'll play a pivotal role in maintaining our office technology ...

Remote Career Planning Support Specialist
By Rexus Group At United States

The key objectives of this position are:

Recall Support Specialist (Remote) ($20.00 / Hour)
By Talentify.io At United States
Data entry and management within database
Remote work from home opportunity within the United States
Education: Preferred but not required - High School Diploma/GED/AA
Customer service or related experience
Opportunity to partner with medical device and diagnostic manufacturers
Tech-enabled, outsourced commercial service teams and technologies
Technical Support Specialist Jobs
By Coretek At Farmington Hills, MI, United States
Phone System management a plus
Troubleshoot and decipher problems by asking probing questions and utilizing available tools in a remote or in person capacity
Research, resolve and respond to various user requests and inquiries
Provide detailed description of problems and resolutions in the ticketing system
Perform administration of virtual and physical desktops using various tools
Perform regular security monitoring to identify possible intrusions
Technical Support Specialist Jobs
By AllSTEM Connections At Parma, OH, United States
• Requires time and territory management skills.
Must have demonstrable computer knowledge; Technical service desk experience is a plus.
• 2-year college degree or equivalent experience in a related field.
• CompTIA CTT+ Certification within 12 months of hire.
• Possesses self-motivation, strong organizational skills and strong interpersonal skills.
• Possesses ability to perform job duties and prioritize work without direct supervision.
Sr Specialist, Technical Support
By BAXTER At , $52,800 - $132,000 a year
Experience contributing and accessing information from a Knowledge Management system.
Certification or experience in SQL and VBScript, preferred.
Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.
Maintains and expands product knowledge/documentation through continuous training and uses the latest troubleshooting methods, SOPs, training manuals, and other reference materials.
Adheres to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.
Bachelors degree in computer information systems or related field required or 5+ years related experience.
Spanish Support Specialist - Remote
By AMERICAN CANCER SOCIETY At , San Antonio $22.25 an hour
Strives for first call resolution and skillfully provides process expectations to support overall customer experience
Documents all data points in the customer relationship management database required by organizational processes and policies
Meets established performance management metrics and goals
Contact center and/or work from home experience desirable
SKILLS, SPECIALIZED TRAINING OR KNOWLEDGE
Role combines the responsibilities of the Cancer Support Specialist and Cancer Information Specialist positions
Variable Hours Officer - Technical Support Specialist (Remote)
By Columbia University At , New York $32.14 an hour

For on-line classes and events:

Technical Support Specialist Jobs
By Taylor Corporation At , North Mankato
Effective time management skills and the ability to prioritize multiple competing tasks
Ability to offer solutions based on knowledge of computers and the application
Verify new features within our test environment meet the defined requirements
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
1+ years of experience in the field or in a related area
Secondary education, preferably in the IT field
Store Support Specialist - Remote
By Advance Auto Parts At Boston, MA, United States

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Technical Support Specialist Jobs
By J&A Industries, Inc. At Mountain View, CA, United States
•Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
•Assist management in creating training materials pertaining to computer troubleshooting and usage
Responsibilities for Technical Support Specialist
Qualifications for Technical Support Specialist
•Industry-specific certification in relevant computer languages or software may be required
•Accept constructive criticism and customer feedback regarding their experience with software or IT services
Customer Technical Support Specialist - Informatics; Remote - Overnight Shift/Rotating Weekend/On Call
By Beckman Coulter Diagnostics At , New York, 10001 $21.88 - $28.99 an hour
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Collect and analyze data and classify complaints according to FDA requirements.
Experience with troubleshooting laboratory Middleware - Remisol preferred.
1+ years previous customer service experience
Strong organizational skills with the ability to work well under pressure in a fast-paced environment.
The essential requirements of the job include:
Technical Support Specialist (Contract)
By Maine Technology Users Group At , Augusta
Assist in planning and implementing shared software, such as operating systems, configuration management tools, application and development tools, testing tools, etc.
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
A minimum of 1 year of relevant experience
Provide on-site technical support for desktops, laptops, printers, software and other associated hardware connected to a user's device.
Provide limited training to the end users for them to achieve minimal performance in computing.
Provide training, guidance, support, and direction to junior interns and contractors assigned to your area of responsibility
Technical Support Specialist, L1
By PatientPoint At , Tampa, 33609
Autonomously manage and troubleshoot issues
Develop thorough knowledge and understanding of customer challenges, expectations and success measure
Minimum 2 years' experience in customer service role
Highly effective problem-solver with ability to quickly acknowledge when issues should be escalated
Excellent verbal and written communication skills
Strong interpersonal skills - ability to establish and maintain influential relationships, utilize empathy, and collaborate closely across multiple teams
Remote Sales Support Specialist
By E-Telequote Insurance Inc At , $18 an hour
Enter, update, and maintain information in CRM (customer relationship management) system database
Responsibilities of a Remote Sales Support Specialist:
Generous paid time off benefits
Demonstrated customer service, professional phone etiquette, and emotional quotient skills
Remote agents need to be able to identify technical issues and trouble shoot own IT issues
Willingness to learn and eager to acquire and share new knowledge
Sales Support Specialist- Remote
By Kimberly-Clark At , Austin
Strong organizational and time management skills to handle functional workload and multiple priorities.
At least 2 or more years of administrative work experience or equivalent.
Strong written and oral communication skills.
Strong critical thinking, problem solving and decision-making skills.
Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
Here are a few of the benefits you’d enjoy. For a complete overview, see www.mykcbenefits.com.

Are you looking for an exciting new challenge in the tech industry? We are looking for a Remote Technical Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you have excellent problem-solving skills, a passion for technology, and a commitment to customer service, then this could be the perfect job for you!

Overview A Remote Technical Support Specialist is a customer service professional who provides technical assistance to customers over the phone, email, or other remote communication channels. They are responsible for troubleshooting and resolving technical issues, providing technical advice, and helping customers understand how to use products and services. Detailed Job Description Remote Technical Support Specialists are responsible for providing technical assistance to customers over the phone, email, or other remote communication channels. They must be able to troubleshoot and resolve technical issues, provide technical advice, and help customers understand how to use products and services. They must also be able to provide customer service and support, answer customer inquiries, and provide technical support to customers. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to troubleshoot and resolve technical issues
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of remote communication tools and technologies
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least two years of experience in customer service or technical support
• Experience in providing remote technical support
• Experience in using remote communication tools and technologies
Job Responsibilities
• Provide technical assistance to customers over the phone, email, or other remote communication channels
• Troubleshoot and resolve technical issues
• Provide technical advice and help customers understand how to use products and services
• Provide customer service and support
• Answer customer inquiries
• Provide technical support to customers