Onboarding Coordinator Jobs

Now Hiring! Onboarding Coordinator Schedule: Full time. Salary: Starting at $42.500/year Location: Apopka, FL.
Who We Are:
Everest Ice and Water Systems is the nation’s fastest-growing ice vending equipment manufacturer. We are driven by our mission to disrupt the retail ice industry by developing innovative self-serve solutions that bring purchasing ice into the 21st century. We attribute our continued growth to our team members' passion, experience, and commitment. Everest has grown by 650% in the past two years and has been nominated to the Inc5000 for the past two years.
Job Summary:
The Onboarding Coordinator is an essential team member of Everest. They will be responsible for coordinating onboarding for new customers and communicating the details of a variety of onboarding initiatives that help finalize the sales process. The Onboarding Coordinator will work directly for the Accounts Manager and will work closely with the production and technical support departments.
What You’ll Do:

• Scheduling and coordinating the successful shipment of finished goods to the customer.
• Additional duties as assigned.
• Communicating with other departments to ensure each new customer has the proper training documents.
• Following up with customers on their onboarding experience.
• Populating onboarding schedules for new customers by coordinating with department leads.
• Evaluate the onboarding and training process of new customers and assist them in the comprehension of processes and schedules as needed.
• Maintaining the customer database and updating the production stages the customer is in.
• Finalizing sales documents for new customers.

What You’ll Need:

• High ability to learn new things quickly (specially about our products and operational processes).
• 1-2 years of administrative or customer service experience required.
• Attention to detail, project priorities, and executing tasks.
• Bachelor’s degree is strongly preferred.
• Creative, analytical problem solving, focusing on delivering client satisfaction.
• 1-2 years of professional work experience is strongly preferred.
• Proactive and effective written and verbal communication.
• High organizational skills and diligent project managing. Ability to multitask on customer projects and deliverables.

What’s In It For You:

• 2 weeks paid vacation.
• Dental insurance.
• Paid holydays.
• Health insurance.
• Vision insurance.