Inbound Customer Care Specialist Jobs in Lewis, New York
Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for an Inbound Customer Care Specialist to join our team and help us provide outstanding customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping people, this could be the perfect job for you!
Overview:
Inbound Customer Care Specialists are responsible for providing excellent customer service to customers who contact the company via phone, email, or other methods. They are expected to handle customer inquiries, provide accurate information, and resolve customer issues in a timely manner.Detailed Job Description:
Inbound Customer Care Specialists are responsible for providing excellent customer service to customers who contact the company via phone, email, or other methods. They are expected to answer customer inquiries, provide accurate information, and resolve customer issues in a timely manner. They must be able to handle customer complaints and provide solutions to customer problems. In addition, they must be able to provide product and service information to customers, as well as upsell and cross-sell products and services.What is Inbound Customer Care Specialist Job Skills Required?
What is Inbound Customer Care Specialist Job Qualifications?
What is Inbound Customer Care Specialist Job Knowledge?
Inbound Customer Care Specialists must have a thorough knowledge of customer service principles and practices, as well as a comprehensive understanding of company products and services. They must be able to provide accurate information to customers and be able to upsell and cross-sell products and services.What is Inbound Customer Care Specialist Job Experience?
Previous customer service experience is preferred for Inbound Customer Care Specialists.What is Inbound Customer Care Specialist Job Responsibilities?
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