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Inbound Customer Care Specialist Jobs

Customer Care Specialist Jobs
By Inpro At Muskego, WI, United States

JOB REQUIREMENTS: Description Join a Milwaukee Journal Sentinel hall of fame company, 13 years in a row! Maybe it\'s our focus on employee development, maybe it\'s the generous time off, or just that ...

Customer Care Specialist $16/Hour
By Haynes Furniture Company At Virginia Beach, VA, United States
Any other duties or responsibilities assigned by management.
Excellent time management skills, attention to detail and the ability to multi-task.
Assist customers with finance order questions.
Excellent customer service skills and great enthusiasm for helping customers.
Strong Verbal, written and interpersonal skills
Previous experience in Ecommerce, customer service and/or customer support environment.
Sr. Customer Care Specialist
By Saks At United States
Strong interpersonal skills and the ability to empathize with customers while maintaining professionalism.
Proven experience in customer service, with an emphasis on resolving complex escalated cases.
Ability to remain calm under pressure and manage challenging interactions.
2+ years of experience in a servicing role or a contact center function in a high growth, fast-paced environment
Bachelor’s degree or equivalent work experience
Specialty / luxury retail experience
Customer Care Specialist Jobs
By VanderHouwen At Oregon, United States
Strong computer skills, including experience navigating the internet and using PC and Windows-based software (Microsoft Office).
Excellent written and verbal communication skills.
Proven strong problem-solving skills, analytical skills and attention to detail.
This role can be fully remote or a hybrid model in Beaverton, Oregon.
Fashion Passon - Athletic Wear
Contact Center / Social Media Customer Service
Customer Care Fraud Specialist
By South State Bank At ,
Qualifications, Education, and Certification Requirements
Strong computer skills (spreadsheet and word processing); knowledge of and ability to use internal bank systems a plus
On-line required annual training and fraud prevention training as assigned by Management
Reduce fraud losses while focused on customer experience and protection
Comply with all regulatory reporting requirements
Maintain knowledge of the bank’s products, services, customers and geographic locations, and the potential fraud risks associated with those activities.
Customer Care Fraud Specialist
By SouthState Bank, National Association At , Winter Haven

Other duties and responsibilities may be assigned, according to the needs of the Bank.

Customer Care Specialist Jobs
By Advance Care Alliance Of Ny Inc At , New York, 10018 $22.05 - $27.59 an hour
Manage large amount of inbound and outbound calls in a timely manner.
Previous experience in a customer support role.
Experience working with people and families of people with I/DD preferred but not required.
Strong phone and verbal communication skills along with active listening.
Identify customers’ needs, clarify information, research every issue and provide solutions or alternatives.
Redirect customers to appropriate departments and teams when necessary.
Inbound Customer Support Jobs
By AK Staffing Agency At United States
Apply your skills and experience to help drive business transformation
Work locally or remotely, significantly reducing or eliminating the demands to travel
• Provide knowledgeable answers to questions about product, pricing and availability
• Data entry in various platforms
• Develop and maintain a knowledge base of the evolving products and services
• At least 1 - 3 years' of relevant work experience
Customer Care Specialist Jobs
By Cariloha, Inc. At Sandy, UT, United States
Build positive relationships of trust with customers by anticipating their needs and providing solutions to their needs.
Coordinate with members of other departments to resolve customer concerns.
Full-Time Position (Availability 8:30 AM - 5:30 PM) 30-40 hours per week.
During peak season (November and December), the role will require 1 - 2 Saturday shifts per month.
Ability to connect with people and measure success by how happy you make others
Proven record of solving problems.
Customer Care Specialist Jobs
By SuperCare Health (USA) At California, United States
Previous Management/Supervisor or Lead experience
Education And Or Work Experience Requirements
Remains knowledgeable on product and insurance coverage issues in order to inform patients of copays and other benefit information
Performs any other duties that may be requested by supervisor or management
Informs patient of financial responsibilities: copay, share of cost, deductible, etc.
To remain knowledgeable to date on all products, guidelines and insurance coverage trends
Customer Care Specialist Jobs
By Purchasing Power At Atlanta Metropolitan Area, United States
Serve as an liaison between the customer support team, management, and the customer to improve customer service and business productivity
3 - 5 years minimum experience in customer support/contact center or sales support
Advanced level computer skills with basic Microsoft programs (Excel, Word, Outlook)
Resourceful and effective problem-solving skills with the ability to make decisions with strong attention to detail
Strong verbal and written communications skills
Team player with strong interpersonal skills possessing the ability to effectively work within the department, company, and network
Customer Care Specialist Jobs
By Kinexus Group At Paw Paw, MI, United States
Knowledgeable of the community and services offered by imbedded partners within the one-stop
Have up to date knowledge about the Michigan Works! services and respond to all customer inquiries accordingly
Improve the customer experience by ensuring all customers are attended to promptly and their challenges are resolved
Assist with data entry and administrative support to talent team staff as time allows
Bachelor's Degree or equivalent professional experience in business, human services, workforce development, or a related field
Strong interpersonal and communication skills
Customer Care Specialist Jobs
By Therapy Brands At Eagan, MN, United States
Great time and task management skills
Assist in the creation of knowledge based articles and other support bulletins.
Technical skills are a plus
Data gathering and analysis skills
3-5 years of experience in providing customer support
Great written, verbal, and listening skills
Customer Care Specialist Wfh
By HealthTrust Workforce Solutions At United States
Act as a backup to data Entry/Reporting team in monitoring and effectively maintaining the volume of all DHP Credentialing mailboxes.
Answers incoming inquiries from DHPs, Facilities and Agencies by clarifying desired information; researching, locating, and providing essential information
Resolves problems by clarifying issues; researching and exploring answers and determining alternative solutions
Escalates unresolved problems to immediate supervisor for resolution
Fulfills Facilities’ requests for credentialing by sending credentialing packets or links to all DHPs entered in Inventory Log
Accurately record all follow up activities in Inventory Log (Follow up and Sent to Facility)
Customer Care Specialist Jobs
By American Council on Exercise (ACE Fitness) At United States
• Proven self-starter; able to work independently, prioritize work effectively, and seek assistance from management as appropriate
• Excellent problem-solving skills; ability to identify, analyze, and resolve issues under potentially stressful and ‘negative’ circumstances
• Experience in health and fitness industry
• Experience with Live Chat platform(s)
• Manages and accurately records all customer interactions (phone, email, chat, etc.) within CRM platform
• Responsible for effectively and clearly communicating with every customer while providing best-in-industry customer service
Customer Care Advisor Specialist
By S&P Global At Utah, United States
Manage and deliver special projects assigned by leadership for the benefit of the Customer Support teams.
General knowledge and experience in the Oil and Gas and/or Agribusiness industry or in the business intelligence domain is preferred.
Strong analytical skills and technical support experience with ability to respond to tight deadlines demonstrating attention to detail.
Develop deep technical and/or strategic advisory skills in an organization that is very supportive of personal development.
2+ years of experience working in a customer-facing role and managing client relationships.
Possess exceptional listening, written and oral communication skills to facilitate communication and interaction with all staff levels and customers.
Customer Care Specialist Jobs
By AlphaBEST Education, Inc. At Winston-Salem, NC, United States

Customer Care Specialist - Winston-Salem, NC $17.00 - $19.00 per hour pay range AlphaBEST: After school is where adventure begins! Our mission is to engage children's minds and expand their horizons ...

Customer Care Specialist Jobs
By Simplify Compliance At Brentwood, TN, United States
Understand and have general knowledge of circulation management functions
Maintain knowledge of Company products and services to accurately communicate subscription and price information
Excellent written and verbal communication skills with good telephone demeanor
Problem solving skills, self-motivated, goal and team oriented
Strong computer skills; proficient in Excel, Access and MS Word
1-3 years customer service experience
Customer Care Specialist- 7/17 Van Buren, Ar
By Experian At Van Buren, AR, United States
Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness
Remote role but must live within 45 minutes of Van Buren, AR
One or more year(s) of customer service experience
Multi-tasking skills in a fast pace environment
Excellent communication skills, written and verbal
Competitive pay ($15/hr) and comprehensive benefits package, including an annual bonus target of 5%.
Customer Care Specialist Jobs
By Allstate Identity Protection At Scottsdale, AZ, United States
Required Experience, Education & Skills
Minimum one year of customer service experience
Strong formal oral and written communication skills and ability to communicate clearly
Passion to provide great customer experience
High proficiency typing skills and computer comprehension
Benefits: 100% Employer-paid medical premiums

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for an Inbound Customer Care Specialist to join our team and help us provide outstanding customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping people, this could be the perfect job for you!

Overview:

Inbound Customer Care Specialists are responsible for providing excellent customer service to customers who contact the company via phone, email, or other methods. They are expected to handle customer inquiries, provide accurate information, and resolve customer issues in a timely manner.

Detailed Job Description:

Inbound Customer Care Specialists are responsible for providing excellent customer service to customers who contact the company via phone, email, or other methods. They are expected to answer customer inquiries, provide accurate information, and resolve customer issues in a timely manner. They must be able to handle customer complaints and provide solutions to customer problems. In addition, they must be able to provide product and service information to customers, as well as upsell and cross-sell products and services.

What is Inbound Customer Care Specialist Job Skills Required?

• Excellent customer service and communication skills
• Ability to handle customer inquiries and complaints
• Knowledge of company products and services
• Ability to provide accurate information
• Ability to upsell and cross-sell products and services
• Ability to work in a fast-paced environment
• Ability to multitask
• Proficiency in computer applications

What is Inbound Customer Care Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of company products and services
• Ability to work in a fast-paced environment
• Ability to multitask
• Proficiency in computer applications

What is Inbound Customer Care Specialist Job Knowledge?

Inbound Customer Care Specialists must have a thorough knowledge of customer service principles and practices, as well as a comprehensive understanding of company products and services. They must be able to provide accurate information to customers and be able to upsell and cross-sell products and services.

What is Inbound Customer Care Specialist Job Experience?

Previous customer service experience is preferred for Inbound Customer Care Specialists.

What is Inbound Customer Care Specialist Job Responsibilities?

• Answer customer inquiries via phone, email, or other methods
• Provide accurate information to customers
• Handle customer complaints and provide solutions
• Upsell and cross-sell products and services
• Provide product and service information to customers
• Maintain customer records
• Follow up with customers to ensure satisfaction