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Inbound Customer Care Specialist Jobs in Arkansas

Sr. Customer Care Specialist
By Saks At United States
Strong interpersonal skills and the ability to empathize with customers while maintaining professionalism.
Proven experience in customer service, with an emphasis on resolving complex escalated cases.
Ability to remain calm under pressure and manage challenging interactions.
2+ years of experience in a servicing role or a contact center function in a high growth, fast-paced environment
Bachelor’s degree or equivalent work experience
Specialty / luxury retail experience
Inbound Customer Support Jobs
By AK Staffing Agency At United States
Apply your skills and experience to help drive business transformation
Work locally or remotely, significantly reducing or eliminating the demands to travel
• Provide knowledgeable answers to questions about product, pricing and availability
• Data entry in various platforms
• Develop and maintain a knowledge base of the evolving products and services
• At least 1 - 3 years' of relevant work experience
Customer Care Specialist Wfh
By HealthTrust Workforce Solutions At United States
Act as a backup to data Entry/Reporting team in monitoring and effectively maintaining the volume of all DHP Credentialing mailboxes.
Answers incoming inquiries from DHPs, Facilities and Agencies by clarifying desired information; researching, locating, and providing essential information
Resolves problems by clarifying issues; researching and exploring answers and determining alternative solutions
Escalates unresolved problems to immediate supervisor for resolution
Fulfills Facilities’ requests for credentialing by sending credentialing packets or links to all DHPs entered in Inventory Log
Accurately record all follow up activities in Inventory Log (Follow up and Sent to Facility)
Customer Care Specialist Jobs
By American Council on Exercise (ACE Fitness) At United States
• Proven self-starter; able to work independently, prioritize work effectively, and seek assistance from management as appropriate
• Excellent problem-solving skills; ability to identify, analyze, and resolve issues under potentially stressful and ‘negative’ circumstances
• Experience in health and fitness industry
• Experience with Live Chat platform(s)
• Manages and accurately records all customer interactions (phone, email, chat, etc.) within CRM platform
• Responsible for effectively and clearly communicating with every customer while providing best-in-industry customer service
Customer Care Specialist- 7/17 Van Buren, Ar
By Experian At Van Buren, AR, United States
Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness
Remote role but must live within 45 minutes of Van Buren, AR
One or more year(s) of customer service experience
Multi-tasking skills in a fast pace environment
Excellent communication skills, written and verbal
Competitive pay ($15/hr) and comprehensive benefits package, including an annual bonus target of 5%.
Inbound Customer Benefits Advisor
By Gusto At United States
1-3 years of experience in a customer-facing role, bonus points for health insurance / benefits experience
Health Insurance or Benefits experience (even if unlicensed)
Approach problems with a passion for improving the customer experience and reducing operational inefficiencies
Experience in a call-center environment
Provide expertise and guidance to customers to assist customers in decision making or requested changes; resolves questions in a timely manner
Navigate seamlessly between Gusto programs, systems and tools while assisting customers
Us Inbound Specialist Jobs
By HSP Group At United States
Project management experience a plus.
Manage domestic and foreign legal entity formation, registration, qualification, and related filings.
3-4 years of legal experience as a corporate paralegal and legal operations manager.
Experience in flexible working/work from home.
Excellent English communication skills, both written and verbal.
Excellent analytical and problem-solving skills.
Customer Care Specialist - Appfolio Property Manager
By AppFolio, Inc. At United States
AppFolio Property Management software knowledge preferred
Property Management industry knowledge preferred
1+ years of experience working in a remote position preferred
High degree of flexibility and effective time management
Create effortless, joyful, and personalized customer experiences that inspire our customers and their communities to win.
Become an expert in AppFolio Property Manager features, best practices, and common workflows.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for an Inbound Customer Care Specialist to join our team and help us provide outstanding customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping people, this could be the perfect job for you!

Overview:

Inbound Customer Care Specialists are responsible for providing excellent customer service to customers who contact the company via phone, email, or other methods. They are expected to handle customer inquiries, provide accurate information, and resolve customer issues in a timely manner.

Detailed Job Description:

Inbound Customer Care Specialists are responsible for providing excellent customer service to customers who contact the company via phone, email, or other methods. They are expected to answer customer inquiries, provide accurate information, and resolve customer issues in a timely manner. They must be able to handle customer complaints and provide solutions to customer problems. In addition, they must be able to provide product and service information to customers, as well as upsell and cross-sell products and services.

What is Inbound Customer Care Specialist Job Skills Required?

• Excellent customer service and communication skills
• Ability to handle customer inquiries and complaints
• Knowledge of company products and services
• Ability to provide accurate information
• Ability to upsell and cross-sell products and services
• Ability to work in a fast-paced environment
• Ability to multitask
• Proficiency in computer applications

What is Inbound Customer Care Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of company products and services
• Ability to work in a fast-paced environment
• Ability to multitask
• Proficiency in computer applications

What is Inbound Customer Care Specialist Job Knowledge?

Inbound Customer Care Specialists must have a thorough knowledge of customer service principles and practices, as well as a comprehensive understanding of company products and services. They must be able to provide accurate information to customers and be able to upsell and cross-sell products and services.

What is Inbound Customer Care Specialist Job Experience?

Previous customer service experience is preferred for Inbound Customer Care Specialists.

What is Inbound Customer Care Specialist Job Responsibilities?

• Answer customer inquiries via phone, email, or other methods
• Provide accurate information to customers
• Handle customer complaints and provide solutions
• Upsell and cross-sell products and services
• Provide product and service information to customers
• Maintain customer records
• Follow up with customers to ensure satisfaction