Wic Business Analyst Jobs

WIC Business Analyst

CDP, Inc. is searching for an experienced Business Analyst to join our team that provides maintenance

and enhancement support to the Multi State Consortium (MSC) WIC System. CDP is a premier provider ofdata management systems and services for the public health community. Our company develops,

maintains, and hosts software applications for state and federal government health agencies.

This position will document requirements from the Consortium on enhancement requests. They will assist with Tier II support by triaging bugs and providing solutions to customers promptly or by escalating thebug to the development team. The Business Analyst will support the development team by presenting theenhancement requests to the team and provide support by answering questions during the developmentprocess.

Responsibilities:

▪ Provide Subject Matter Expertise of WIC to the Consortium and team members.

▪ Facilitate and lead Joint Application Design (JAD) Sessions with MSC Workgroups to gather

requirements on system changes.

▪ Provide Tier II support by triaging bugs and providing solutions to customers promptly or by

escalating to the development team.

▪ Documents the details of support requests in the company’s ticketing system.

▪ Document requirements including Requirements Traceability Matrixes (RTM) for all change

requests.

▪ Work with the Product Owner, Technical Manager, and QA Director to estimate effort for

enhancement requests.

▪ Creating User Stories from enhancement requirements and presenting the User Stories to the

development team.

▪ Assist with monitoring and answering Tier II support tickets.

▪ Review updated Detailed Functional Design Documents (DFDD) and other system documents for

enhancements to the system.

▪ Follow established communication procedures, guidelines, and policies.

Minimum Qualifications:

▪ Bachelor’s degree with technology focus.

▪ 3 years of Experience with WIC Management Information Systems (MIS).

▪ 5 years of Business Analyst experience.

▪ Proficient with MS Office tools; Excel, Word, and Visio.

▪ Strong ability to express complex technical concepts in business terms

▪ Ability to multi-task, prioritize, and manage time effectively.

Preferred Requirements

▪ Technical experience translating client and product requirement into application requirements

and user stories.

▪ Excellent communication and presentation skills.

▪ Ability to work independently to complete tasks.

▪ Knowledge of MSC WIC.

▪ Experience with mobile application development.

▪ Knowledge for data warehouse concepts and development.

CDP, Inc. offers a competitive salary, a comprehensive benefits package, and opportunities for growth

and advancement within the company. We encourage you to apply today via our website at www.cdpehs.com/careers.

About Our Culture

At our core, we value our relationships, both internally and externally. This means we respect everyone’scontributions. Our staff and customers have a seat at the table. We listen, we comment, and we decideour way forward based on what is best for all. Because we are a private company, we do not have publicshareholders to report to. We do not have quarterly or annual financial targets to meet. Our relationshipsare paramount because they determine our long-term success. When everyone feels empowered,everyone succeeds.

It is the policy of Custom Data Processing, Inc. to assure that applicants are considered and that employeesare treated fairly during their employment, without regard to race, color, religion, age, physical or mentaldisability, sex, marital status, ancestry, national origin, veteran’s status, citizenship, pregnancy, sexualorientation, other protected activities, or any other characteristic protected by federal, state, or local law.Such action shall include, but not be limited to the following: employment, promotion, demotion, ortransfer; recruitment or recruitment advertising; layoff or termination; wages or other forms ofcompensation; selection for training, including apprenticeship, pre-apprenticeship, and/or on the job training; and ensuring and maintaining a work environment free of harassment, intimidation, and

coercion at all sites and in all facilities at which employees are assigned to work.