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Company | Stephens |
Address | Little Rock, AR, United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-09-27 |
Posted at | 8 months ago |
Essential Duties And Responsibilities
- Train and support end user on various software applications.
- Participate in the coordination and testing of all new front-end system code.
- Participate in the upgrade of systems and correction of errors to maintain system after implementation.
- Write detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
- Participate in preparation of time estimates for completing projects.
- Assist Backoffice and Compliance with procedures striving for mutual higher productivity and efficiency in the Trading and Sales areas.
- Plan and prepare technical reports, memoranda, and instruction manuals as documentation of program development.
- Assist computer programmers and computer operations staff in resolution of work problems related to flow charts, project specifications, or programming related to any sales and trading software.
- Prepare workflow charts and diagrams to specify in detail operations to be performed by equipment and computer programs, and operations to be performed by personnel in system.
- Participate in studies pertaining to development of new information systems to meet current and projected needs.
- Perform other tasks as assigned by management.
- Receive and respond to telephone inquiries from employees and customers on trade related issues.
- Participate in review of computer system capabilities, workflow, and scheduling limitations to determine if requested program or program changes is possible with existing system.
- Resolve issues and implement enhancements for software packages used by the Sales and Trading areas.
- Resolve trade related problems as needed by Sales and Trading.
- Bachelor’s degree or equivalent in fields such as Accounting, Marketing, Business Administration, Finance, Information Technology, etc.
- An equivalent combination of education, training or experience.
- Two to five years of related experience in a position where applicable skills were learned.
- Other skills: HRIS software, 10-key, alpha numeric data entry.
- Establish and maintain effective working relationships at all levels of the organization.
- Self-motivated with the ability to work independently in a fast-paced environment;
- Ability to prioritize and manage multiple tasks, but also able to adjust priorities when appropriate;
- Ability to travel as required.
- Proficient in Microsoft Office Suite or similar software, with the ability to learn and utilize industry specific software as required.
- Excellent verbal, written and organizational skills and strong attention to detail;
- Ability to exercise sound judgement in business transactions.
- Analytical, critical thinking and problem solving skills with the ability to determine the appropriate action.
- Process management skills.
- Ability to maintain confidentiality.
- Demonstrated reliability in attendance and work performance.
- Series 7 – General Securities Representative registration preferred
- Series 63 – Uniform Securities Agent State Law registration preferred
- SIE – Securities Industry Essentials
- Must be willing to obtain registrations within six months of employment
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