Talent Acquisition (Recruiting) Coordinator

Headway is building a new mental healthcare system that everyone can access. We make it easy for people to find quality in-network mental health care by removing historic barriers faced by mental health providers, payers, and patients.

1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. This is where we got our start – Headway has built the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford.

We launched in April of 2019 and are now powering 400,000+ appointments per month. To scale our vision, we’ve raised over $100 million in funding from a16z, Thrive, Accel, and Google Ventures.

Join us, and make an impact

Headway’s Talent Team is hiring a Talent Acquisition Coordinator to support our recruitment efforts across numerous teams within the Engineering, Product, Data, and Design functions. Reporting to Headway's Talent Acquisition Manager for EDP teams, we're looking for a strong partner to multiple Talent Partners and Talent Sourcers (recruiters). You'll be responsible for driving exceptional candidate experiences for both evergreen and one-off technical roles ranging in seniority across the company. As we continue to scale at a hyper-growth pace, we're also seeking an operationally excellent and relationship-driven teammate. Your daily activities will include: running scheduling with a high volume of candidates, collaborating effectively with interview teams, hiring managers, and talent stakeholders, and contributing to the growth of our talent operations - especially those related to the coordinating function. This is a great opportunity for an early career recruiting professional who is looking for exposure to a mission-driven, high-growth startup!

You will:

• Serve as the main point of contact for Headway candidates through their interview processes, utilizing Greenhouse, Google Calendar, and other recruiting technology (e.g. CodeSignal, Gem) to enable an optimal candidate experience
• Follow a structured hiring process with the goal of making the best hiring decisions and reducing bias
• Collaborate with Talent Acquisition Partners, Talent Sourcers, and Hiring Managers to coordinate candidate interview activity on a variety of searches
• Support and own Talent team projects related to recruiting operations and process improvement, training, and/or talent branding

You will love this role if:

• Bonus for supporting software engineering searches!
• You are a go-getter who can self-manage and execute new processes and strategies
• You have exceptional written and verbal communication skills
• You have remarkable organizational skills and relentless drive to improve efficiency
• You have at least 2+ years of recruiting coordination experience in-house or at a recruiting agency
• You are a scrappy & creative thinker who is comfortable navigating through ambiguity

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway employees work remotely across the US, with the option to work from our NYC HQ.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].