Specialist, Hr Operations Jobs

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

SPECIALIST, HR OPERATIONS

About Ross Stores, Inc.

At Ross Stores, Inc. our focus has always been bringing our customers a constant stream of high-quality brands and trends at extraordinary savings, while providing a fun and exciting treasure hunt experience. We believe in keeping things simple: no expensive signage, displays or fancy fixtures - to us, it's far more meaningful to pass greater savings on to our customers with on-trend apparel, accessories, footwear, and home furnishings. With more than 2,000 stores, including Ross Dress for Less and dd's DISCOUNTS, we are the nation's largest off-price retail chain, and we continue to grow at a rate far outpacing traditional retail.

We have three buying offices positioned in key markets in New York City, Los Angeles, and Boston. With FY2021 revenues of $18.9 billion, we are a Fortune 500, S&P 500, and Nasdaq 100 Company, committed to offering an inclusive, safe and positive workplace. Come see what's in store.

At Ross you will find an organization that invites you to be your authentic self. As part of the Ross family you will experience:

• A significant investment in your career through extensive onboarding programs, continuous learning opportunities, ongoing development and the opportunity to work with engaged and knowledgeable industry leaders
• Opportunities to give back to your community through national charities and local volunteer initiatives
• A respectful culture embedded with collaborative partnerships and humility

Our Los Angeles Buying Office:

• Free Parking for our associates
• The LABO is located in a brand-new office at the California Market Center (CMC) building in the heart of the Fashion/ Garment district.
• Urban space (a big, nationally recognized food hall) as well as a gym and other retail shops will be opening up in the downstairs of the building late 2022

Additional information is available at: https://jobs.rossstores.com/creative/about

About this opportunity...

The HR Operations Specialist is primarily responsible for both leave of absence management responsibilities and HR buying office administrative functions specific to the Los Angeles Buying Office. The Specialist will also serve as the LOA Concierge for the Boston Buying Office remote associates.

The HR Operations Specialist will have a primary responsibility for the LABO specific onboarding, orientation and administrative transactions in PeopleSoft and Service Now. They will also provide back up to the New York Buying Office team and share general HR Operations responsibilities, when needed.

Additional activities may include providing support for policy, process and compliance initiatives for the Associate Director, HR Operations and/or covering HR Connect (tier1 HR-related, transactional requests from the Buying Offices' associates providing guidance on policy interpretation, payroll and benefits), payroll processing and compliance tracking.

The base salary range for this role is $61,400 - $91,850. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Responsibilities...

• Act as initial point of contact in responding to associate inquiries and requests through the HR Connect inbox and calls. Provide assistance with low to mid-complexity requests and transactions, and triages and escalates more complex inquiries.
• Manage and report on leaves of absence for the LABO, BBO & remote buying office associates ensuring seamless communication, processing and pay.
• Assist with compliance follow-up activities.
• Assist in ad-hoc special and cross-functional projects as needed (e.g. collection of employee feedback).
• Respond to Unemployment Claims by partnering up with appropriate person of the AR team.
• Work with Payroll to resolve any paycheck-related issues immediately.
• Act as liaison between HR and LABO for benefits, payroll, timekeeping, employment verification, etc. Provide guidance on resources available to all LABO associates (e.g. RossLink, WorkNumber, myADP, Employee Self-Service, etc.) Provide backup to NYBO as needed.
• Support other functions, incl. Corporate and OneHR initiatives, as assigned.
• Set up electronic personnel files for LABO, BBO & remote associates and file any new and relevant documents in a timely fashion. Support NYBO as needed.
• Support LABO, BBO & remote associates through the leave claim filing process, including review and explanation of materials, answering questions, and providing guidance.
• Set up new hires in HR system and process new hire documentation to support the completion of new hire setup procedures (e.g. employment eligibility, facility badge access, payroll notifications, discount cards, welcome emails, etc.) timely and accurately.
• Maintain associate's personal and job data up to date by processing data changes (e.g. transfers, promotions, etc.) timely and accurately.
• Coordinate bi-weekly payroll process for all Buying Office Non-exempt and Salaried-with-Overtime Associates ensuring all timesheets are submitted and approved in MyTime system within required timeframe.
• Coordinate LOA associate's return to work process including access to IT resources (e.g, laptop, systems access) and Mother's Room administration.
• Coordinate training sessions and seminars in LABO, as well as support effective execution of wellness initiatives and Open Enrollment events.
• Prepare exit paperwork and coordinate off-boarding processes for LABO, BBO, remote associates HR Business Partners (e.g. submitting request and notifying appropriate parties, monitoring physical assets collection, tracking and filing documentation to support the completion of off-boarding procedures, etc.) timely and accurately. Support NYBO as needed.
• Support Associate Director, HR Operations with Compliance, Process and Policy initiatives.
• Provide troubleshooting intervention as needed for LOA cases related to Payroll, Corporate LOA, 3rd Party Leave Administrator and state labor departments on behalf of the associate.

Who you are...

• Strong critical thinking skills and ability to use thoughtful judgment on complex and sensitive issues. Ability to analyze, problem solve, organize and manage multiple priorities in a fast-paced environment.
• Proven ability to build strong relationships and influence others while working in a cross-functional environment. Ability to consult with all levels of management.
• Outstanding communication skills, both verbal and written, with diverse groups of associates.
• 3 - 5 years of experience in Human Resources, leave of absence experience a plus
• Bachelor's degree.
• Strong knowledge of Microsoft Office platforms and HR systems (i.e. PeopleSoft, Service Now, OnBase, or related).
• Demonstrated ability to work independently or with a team.
• Excellent organizational and time management abilities.
• Ability to handle and prioritize a high volume of time-sensitive responsibilities.
• Customer service driven.

Perks and Benefits of joining our team...

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:

• Enhanced maternity and bonding leaves with 100% income replacement*
• A broad range of affordable health insurance options*, 401(k) with employer match*, life insurance*
• Charitable donations matched by Ross Stores Foundation
• Ample PTO, paid holidays, and Summer Fridays, as well as the opportunity to purchase additional vacation*
• Parent support programs
• And more....
• Employee stock purchase plan*

• Eligibility may vary based on level and tenure, subject to change

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work

Ross will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance.

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