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Sr Specialist, Hr Operations (Accommodations)
Company | |
Address | Sunnyvale, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-19 |
Posted at | 9 months ago |
Company Description
- Collaborate with the HRIS team to ensure accurate tracking and reporting of LOA and accommodation data.
- Coordinate with Talent Acquisition for new role requirements, follow up with employees for necessary medical documentation, and ensure proper documentation and communication of LOA and accommodation approvals/denials.
- Serve as the subject matter expert on LOA and accommodation regulations, providing guidance and advice to HR, management, and employees.
- Conduct regular audits of LOA and accommodation cases to ensure compliance with company policies and legal requirements.
- Assist in implementing a global administrative leave process to accurately track, pay, and maintain legal timekeeping records for individuals or groups on both paid and unpaid leave.
- Proactively identify opportunities for process improvements in the LOA and accommodation management process.
- Stay current with changes in employment legislation related to LOA and accommodations, and update company policies and practices accordingly.
- Conduct multiple consultations with managers to review Essential Job Functions, LOA and Accommodation requests, and assess the feasibility of accommodation.
- Conduct monthly reporting on case volumes, status, and effectiveness of the LOA and accommodation program, providing insights and recommendations for continuous improvement.
- Ensure all transactions are processed in line with internal and external compliance guidelines to avoid any legal risk. Conduct risk assessment on processes leveraging risk mitigation framework.
- Develop, implement, and manage comprehensive LOA and accommodation procedures in compliance with federal, state, and local laws.
- Develop and implement return-to-work strategies for employees coming off leave.
- Coordinate with third-party administrators and vendors to manage LOA and accommodation cases effectively.
- Coordinate with ER, Benefits Operations, HRBPs, and Legal teams throughout the LOA and accommodation process.
- Analyze LOA and accommodation trends and provide regular reports to HR and management.
- Manage complex LOA and accommodation case management, including Workers' Compensation, FMLA, ADA, and state leave laws.
- Develop and implement training for managers and HR on LOA and accommodation processes and best practices.
- Provide expert support to and act as final escalation POC on the team. Monitor ongoing accommodations to ensure compliance and feasibility.
- Manage the intake process with employees across AMER, providing detailed information about the LOA and accommodation process.
- Bachelor's degree in Human Resources, Business Administration, or related field or equivalent experience.
- 3+ years of experience working in a HR functional area including, but not limited to change management, benefits, and employee relations.
- 5+ years of HR experience, with a focus on LOA and accommodations.
- Excellent organizational and time management skills, with the ability to manage multiple and changing priorities.
- Strong knowledge of employment law, particularly in relation to LOA and accommodations.
- Familiarity with global employment legislation and the ability to translate this into practical advice for the HR population.
- Certification in Human Resources (PHR, SPHR, SHRM-CP, SHRM-SCP) is a plus.
- Outstanding communication skills, with the ability to build trust quickly with all levels within an organization for effective stakeholder management.
- Proven experience in employee relations and the interactive process to ensure that employees can request an accommodation based on health concerns.
- Ability to remain calm under pressure and handle ambiguity and fluid situations with common sense and pragmatism.
- Experience with HRIS systems and reporting tools.
- Exceptional problem-solving skills and the ability to think pragmatically and strategically.
- Excellent communication, both verbal and written.
- Employment Law
- Change Management
- Stakeholder Management
- Having a sign language interpreter present for the interview
- Having interviews in an accessible location
- Documents in alternate formats or read aloud to you
- Being accompanied by a service dog
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