Senior Manager, Amazon Business Co-Brand Product

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Description:

The Co-Brand portfolio is a key driver of premium lending for Global Commercial Services (GCS). We are distinctly focused on delivering best in-class products and experiences to grow our current portfolios (Amazon, Delta, Hilton, Marriott, & Lowe’s) and to win new business with exciting and scalable retail and travel partners.

This role will lead the Amazon Business Card, responsible for creating and driving product strategy, leading partner relationships, and developing mutual initiatives that deliver value to customers. The Product Manager will play a crucial role in ensuring the product's success, driving best-in-class economics, and delivering compelling value as well as a seamless customer experience!

How will you make an impact in this role?

• Play a key role in the review and management of ad-doc marketing and servicing customer communication strategies and assets
• Owning portfolio strategy and driving profitable growth through P&L management
• Optimizing the customer experience by delivering on product and marketing enhancements
• Leverage data, analytics, and customer insights to identify and own new strategic opportunities to grow the Card portfolio
• Work across internal teams and Amazon to drive customer engagement (e.g. whole-wallet spend behaviors, employee card uptake and lending)
• Have fun along the way!
• Act as project manager to influence cross-functional partners (Marketing, Servicing, Technology, Legal, and Compliance)
• Actively support budgeting, reporting, and other critical portfolio management activities to ensure we are meeting partner commitments

Minimum Qualifications

• Bachelor’s degree
• Minimum 5 years of Product Management, Partner Management or related experience

Preferred Qualifications

• Excellent communications skills to audiences at all levels
• Strong business and financial competence and understanding of a P&L
• Strategic problem solver, able to convert strategy into clear, practical tactics and bring deals and initiatives to successful closure
• Exceptional interpersonal, collaboration and relationship building skills, and a track record of building momentum with internal and external partners
• Experience with maintaining relationships with external partners

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Bonus incentives
• Free and confidential counseling support through our Healthy Minds program
• Free financial coaching and financial well-being support
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• 6% Company Match on retirement savings plan
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Career development and training opportunities
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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