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Company | Compass |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Real Estate |
Expires | 2023-08-06 |
Posted at | 10 months ago |
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
- Interview agents, sales managers, regional leads, and other stakeholders to identify, define, and prioritize the problems they face
- Oversee and iteratively improve existing products, data quality mechanisms, and operational processes to maintain coverage, quality, and customer satisfaction with NYC sales and rental listing data
- Work in close collaboration with product, engineering, design, research and marketing partners to develop rich, intuitive, and valuable user experiences
- Create, manage, and execute a roadmap of innovative and engaging products, features, and operational improvements to deliver solutions that benefit our agents and their clients
- Lead the full product development lifecycle, from ideation to user research, design, development and launch for the search vertical (filtering, map-based searching, and actioning on search results) across our web and native apps experiences
- Prepare and present periodic progress updates to leadership and agents
- Identify nationwide and region-specific search experience issues, and deliver product and no/low code solutions as appropriate to improve agent satisfaction and adoption
- Serve as the primary point of contact for escalations related to the cross-platform search experience
- Comfort with collaborating with internal UX / Engineering teams and other stakeholders in a fast-paced agile environment
- Strong consensus and relationship-building skills, with experience marshaling resources across different functions of an organization
- Strong technical and data background, either from academic, engineering, or hands-on product development experience
- 5+ years experience in progressive product management roles, building and launching successful products and features, preferably with a search and data/discoverability focus
- Ability to effectively gather and prioritize user requirements from disparate sources, going beyond user requests to get to key needs, and the ability to rationalize across and resolve stakeholder differences
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