Customer Development Manager- Amazon

Relocation Assistance Offered Within Country
# 154060 - New York, New York, United States

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions!

If this is how you see your career, Colgate is the place to be!

Our trustworthy household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.

If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.

As the brand with the highest household presence in the world, we transcend physical boundaries. We win as a global organization by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking, fosters experimentation, and promotes authenticity which has contributed to our enduring success. If you are passionate about working for a company that lives by their values, then give your career a reason to smile...every single day.

In today’s dynamic retail environment, it is an exciting time to be a part of the Consumer Experience & Growth team at Colgate. Our highly energetic and focused Amazon Customer Team is dedicated to driving growth for Colgate Palmolive and for Amazon in this constantly evolving landscape.

What role will you play as a member of the Amazon team?

• Build internal and external networks with digital teams and agencies, engage them in your Amazon growth plan to support & implement.
• You will be formulating and implementing a strategic plan to ensure you reach maximum volume, profitability and customer service.
• Analyze the key promotional activities and business trends to understand results (e.g.ROI) and develop recommendations for future activities based on insights
• You will be entrusted to build a comprehensive understanding of the Amazon ecosystem and bring the knowledge back to the organization to facilitate adaptation of systems & processes to be Amazon/eComm ready.
• You will demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth and strengthen the customer investment strategy so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights.
• Conduct effective negotiations to implement Terms and Conditions aimed at achieving profitable growth for CP and Customers
• Accurately forecast volume/sales/investment through effective 6P planning and clear identification of risks and opportunities on a monthly cycle.
• You'll develop plans to deliver designated account strategies and champion an attitude with your colleagues to create solutions where everyone wins and productivity of investments increases.
• As the Customer Development Manager for Amazon, US, have directional responsibility to deliver sales objectives on volume, spending and retail execution while also running the P&L and driving shares in our business.

Who are you?

• You connect the dots - You have a pulse on the big picture to identify areas of opportunity for products and programs, develop Customer Marketing strategies that incorporate consumer insights, and have an awareness of competitor activity to create promotional strategies.
• You are a leader - You take the lead by influencing the agenda through collaboration, negotiation and thought leadership.
• You are an innovator- You will look for opportunities to improve and seek creative solutions. Your ability to adapt and adjust the strategy with the customer, revisit objectives and gain insights from pre and post evaluation and return on investment analyses to ultimately incorporate learning into the future direction is crucial.
• You are curious - It’s important to understand business trends in each account through fact-based analysis to include brand share, pricing, promotion levels, and trade class development along with understanding the effectiveness of different investment levers. You’re curious about what works and what does not, so we can work together to refine customer tactics.
• You are a collaborator - In this role, you’ll establish partnerships with multiple parties including internal cross-functional teams, brokers, and the customer retail team. These relationships thrive on mutual trust and integrity to achieve deliverables and complete strategy and goals.

Required Qualifications:

• Bachelor’s degree required in marketing, digital marketing, or a related field
• 5+ years prior experience in sales roles or adjacent experiences

Preferred Qualifications:

• Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs)
• Amazon experience
• Experience working with CPG market and customer data + strong analytical skills
• CPG experience

#LI-Remote

#LI-Hybrid

Salary Range $112,000 - $164,850 USD

Pay is based on several non discriminatory factors including but not limited to experience, education, skills and office location. In addition to your salary, Colgate-Palmolive offers a performance based bonus and competitive benefits package.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine please visit http://www.tomsofmaine.com.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact [email protected] with the subject "Accommodation Request" should you require accommodation.