Sales Manager (Diy Solutions/Products/Online Retail)

The Sales Manager is responsible for driving sales quotas through developing strong relationships with customers, connecting with buyers and online merchants. Growing the business throughout North America by driving business success and achieving quota goals while simultaneously keeping customers satisfied and engaged with our products and services. to ensure sustainable growth of the accounts.

Responsibilities:

• Serve as the lead point of contact on ecommerce for all customer account management matters
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Develop trusted advisor relationships with key accounts and customer stakeholders
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Ensure the timely delivery of our solutions according to customer needs and objectives
• Negotiate contracts and close agreements to maximize profits
• Prepare reports on account status
• Assist with challenging client requests or issue escalations as needed
• Build and maintain strong, long-lasting client relationships
• Collaborate with management team to identify and grow opportunities within territory

Skills & Qualifications:

• Proven success as Sales Manager, including multi-year sales growth with customers, and consistent achievement of quotas.
• Online savvy with a critical eye regarding online content, reviews as an end-user/consumer
• Experience working with mass-market retailer/ in the US market (Walmart, Amazon, Home Depot, Lowes, Costco, Target, Wayfair and others)
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• BA/BS degree in Business Administration, Sales or relevant field
• Strong work ethic, and ability to work independently with minimal supervision
• Demonstrable ability to communicate, present and influence at all levels of an organization,
• Solid experience with MS Office (particularly MS Excel) Familiar with SAP advantage but not required
• Experience delivering client-focused solutions to customer needs
• Detail oriented
• Willingness to travel
• Experience selling DIY Services / Solutions/ products in an Online Retail environment