Sales Administration Coordinator Jobs

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BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE.

At Ryder, our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. As a Rental Account Manager, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your sales career

Summary

The Sales Administration Coordinator reports to the Director of Sales and Manager of Sales out of the assigned territory in Ohio and Michigan. The purpose of this role is to provide administrative and sales support to the Director of Sales and local outside sales representatives.

*This is a fully remote role*

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Applicants from California, Colorado, New Jersey, New York City, and Washington, the hourly rate for this position ranges from $22.00 to $24.00 an hour.

Essential Functions

• CREATION OF CUSTOMER CARE PLANS:Obtains all relevant information from sales person. Populates CCR documents. Forwards to all appropriate personnel
• SCHEDULE ANNUAL CUSTOMER REVIEWS:Maintains working calendar for each CDM/BDM. Maintains customer contact database for each CDM/BDM. Utilizes calendar and coordinates with the sales person and customer schedule annual reviews. Prepares review binders
• Researches accounts for sales force when extensions/additions/replacement/annual review is due. Checks on RCRC history, mileage, fuel, shop records, rental records, etc.
• VCNs/VEHICLE TRACKING:Assures VCNs are cut and go through using VA Daily Report. Request files from "transfer from" location. Sends files to "transfer to" location. Ensures proper tag/registration are ordered. Trails shop on necessary in/out service work
• Maintains Lost business Estimated Reports (RIDE)
• CREATION OF COST SHEET VIA OPTIONS:Obtains from sales person all appropriate equipment specifications, application, services, tax, lease structure information, EVA and margin parameters. Creates cost sheet and forward. Makes adjustments as necessary
• Checks CSI Closed Loop process/ensures timely submission of Closed Loop Action Plans. Updates shops on future CSI surveys
• Creates and maintains customer orientation schedule and New Customer Orientation Report (RIDE)
• Monitor updates of the 18 Month Term Out Report (RIDE) to ensure current status and action plans
• PREPARATION OF PROPOSALS:Creates/Maintains proposal template and proposal content database. Coordinates with sales person to determine most appropriate proposal, format and content. Prepares proposal and forward when needed (soft and/or hard copies)

Additional Responsibilities

• Performs other duties as assigned.
• Monitors new account transitions to ensure transitions (and related record re-assignments) on a timely basis
• Organizes sales blitz materials, customer appreciation days and marketing tools and giveaways
• Prepares anniversary gifts, thank-you cards and new customer plaques for Account Manager to present to customers

Skills and Abilities

• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Ability to work independently and as a member of a team
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Detail oriented with excellent follow-up practices
• Strong verbal and written communication skills
• Ability to build strong customer relationships

Qualifications

• Two (2) years or more Ryder experience preferred
• H.S. diploma/GED required

Travel: None

DOT Regulated: No

Ryder's most recently been named a “ Top Company for Women to Work for in Transportation ” by Women in Trucking, one of Fortune Magazine’s “ World’s Most Admired Companies ,” one of “America’s Most Responsible Companies (https://newsroom.ryder.com/news/news-details/2020/Ryder-Recognized-for-Corporate-Social-Responsibility-Leadership-by-Newsweek/default.aspx) ” by Newsweek.

What about our green initiative?… We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized us with their Supplier Environmental Excellence Award (https://https/www.businesswire.com/news/home/20220712005382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award) .

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Job Category: Sales Support

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

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