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Company

PSA Airlines
Address , Vandalia, 45377
Employment type FULL_TIME
Salary
Expires 2023-09-14
Posted at 8 months ago
Job Description
Overview:
Let your career take off with PSA Airlines

About Us

Company Summary: As a wholly owned subsidiary of American Airlines and the fastest growing regional airline in the country, PSA offers a stable career path in aviation with unparalleled opportunities for growth and professional development. Teamwork and drive are at the heart of PSA. We are committed to growing our company where passion is shared, professional excellence is expected, and all people are valued and respected.

Our employees are committed to ensuring safe and reliable operations for the thousands of customers American trusts us with each and every day. We have an incredible team of more than 4,000 employees who do a tremendous job of operating more than 800 daily flights to nearly 100 destinations on behalf of American Airlines. Our immense growth provides a number of opportunities to join our team.

Culture: Not only is PSA an EEO and AAP employer, but also we seek to create an inclusive work environment where diverse perspectives and experiences are embraced and respected. We work hard to build and sustain a culture where people – team members and customers alike – feel safe, secure and happy. It is The PSA Way, which focuses on our goals, safety, respect, preparedness, professional excellence, and passion. This foundation reflects how we think, act, and communicate with one another and our customers.

Engaging our employees is extremely important to us, and we seek leaders who inspire, enable, and encourage others to succeed using the PSA Way as their model.


Benefits Summary

PSA offers the benefits you expect from a company focused on excellence. All eligible employees enjoy a comprehensive benefits package, including:

  • Medical, Dental & Vision
  • A generous vacation plan designed to let you enjoy your travel perks
  • American Airlines Group (AAG) profit-sharing and bonus opportunities
  • 401k with company match
  • Company-paid Group Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Plan (FSA), and supplementary options
  • Travel privileges on the American Airlines global network
Responsibilities:
Position Summary

The HR Travel Coordinator is responsible for front desk reception duties and the administration of travel related benefits and retirement programs for existing PSA team members.

Job Responsibilities
  • Sorts and distributes incoming mail
  • Receives visitors and team members and answers questions and/or refers them to the appropriate department
  • Respond to travel inquiries in a professional and timely manner, providing information and assistance to team members and leadership as needed
  • Schedule travel for team members and contractors as needed
  • Serve as a liaison with team members, retirees, and applicants and act as a point of contact for team members with questions or concerns regarding travel benefits and dependent verification
  • Actively assist team members through the process of transitioning to retiree travel benefits
  • Act as liaison, as needed, between PSA Airlines leadership team and American Airlines travel group
  • Orders office supplies for corporate headquarters and maintain office supply inventory
  • Assist in development of travel-related team member communications and presentations
  • Research and provide solutions to travel-related issues and/or disruptions
  • Participate in new hire orientations, as needed, to increase the knowledge and awareness of travel benefits programs for new team members
  • Work with other Travel Coordinators to update and maintain the Travel Page on the PSA Airlines team member portal in conjunction with the Communications team
  • Performs other duties as assigned
  • Prepares outgoing mail/packages
  • Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
  • Answers and directs calls accordingly
Position Specifics:
Qualifications

Required
  • At least two years of experience working in customer service, travel, and/or airline industry.
  • Must be able to demonstrate that you are authorized to work in the US.
  • High school diploma or equivalent
  • Proven experience utilizing Microsoft Office programs.
  • Ability to speak, read and write in English.

Preferred
  • Experience using Sabre
  • Previous experince coordinating travel

Competencies

To be successful at PSA, you should be:
  • Results Driven
  • Engaging Communicator
  • Driven
  • Decisive
  • Caring
  • Reliable
To be successful in this position, you should be great at:
  • Acting as a strong team player
  • Problem solving
  • Time management
  • Multitasking
  • Organization
  • Ability to work with minimal supervision

Additional Information

Delegation: In absence, responsibilities delegated to Manager of Employee Relations

Authorities: None

Supervisory Responsibility: This is not a supervisory position

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to finger, handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.