Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Some similar recruitments
Consultant, It Strategy Jobs
Recruited by Gartner 8 months ago Address , Atlanta
Desktop Support Specialist Jobs
Recruited by General Dynamics Information Technology 8 months ago Address , Troy
It Support Analyst Jobs
Recruited by Allegiance Bank 9 months ago Address , Houston, 77046, Tx
Desktop Support Analyst Jobs
Recruited by Apex Systems 9 months ago Address Denver Metropolitan Area, United States
Desktop Support Specialist Jobs
Recruited by Techvilla Solutions 10 months ago Address Austin, TX, United States
Desktop Support Analyst Jobs
Recruited by Skyward Specialty Insurance 10 months ago Address Houston, TX, United States
Desktop Support Analyst Jobs
Recruited by VeriiPro 10 months ago Address San Antonio, TX, United States
Azure Hosting/It Consultant
Recruited by Intellitec Solutions 11 months ago Address , Newark, 19713, De
Intern - It Desktop Support
Recruited by Infineon Technologies 11 months ago Address , Austin, Tx
Analyst - It Support
Recruited by Wesco 11 months ago Address , Austin, 78753, Tx $60,800 - $79,000 a year
It Support Consultant I
Recruited by University of Delaware 11 months ago Address , Newark, 19716, De
It Support Analyst Jobs
Recruited by Alcority 11 months ago Address , Houston, 77027, Tx
Analyst, It Station Support (Atl)
Recruited by Frontier Airlines, Inc 11 months ago Address , Atlanta, 30320, Ga
It Systems Consultant Jobs
Recruited by City of Austin 11 months ago Address , Austin, 78701, Tx $38.78 - $50.42 an hour
Desktop Support Specialist Jobs
Recruited by LevelUp² 11 months ago Address Dallas, TX, United States
Hcss Desktop Support Specialist (Remote)
Recruited by HealthCare System Staffing 11 months ago Address , Galveston, Tx
Desktop Support Specialist (Medical)
Recruited by VDart 11 months ago Address Dallas-Fort Worth Metroplex, United States
Us Desktop Support Tech
Recruited by Carenet Health 1 year ago Address , San Antonio, 78230, Tx
It Desktop Support Analyst – Entry Level
Recruited by Minnesota Mental Health Clinics 1 year ago Address , Eagan, 55123, Mn $15 - $19 an hour
It/Desktop Support Intern
Recruited by Glidewell Dental 1 year ago Address , Irvine, 92612, Ca $23 - $30 an hour
It Support Windows Admin Full Time
Recruited by NavTech Consulting 1 year ago Address Irving, TX, United States
It Software Consultant Jobs
Recruited by ECM Practice (ECMP) 1 year ago Address , Atlanta, Ga
Desktop Support Specialist Jobs
Recruited by BravoTECH 1 year ago Address Spring, TX, United States
It Desktop Support Specialist
Recruited by Envent Corporation 1 year ago Address La Porte, TX, United States
Desktop Support Intern Jobs
Recruited by Reynolds and Reynolds 1 year ago Address , Houston, 77001, Tx
Desktop Support Jobs
Recruited by Cognizant 1 year ago Address , Houston, Tx
Desktop Support Specialist Jobs
Recruited by Spectrum 1 year ago Address , Greenwood Village, 80111, Co
Desktop Support Specialist Jobs
Recruited by K&L Gates 1 year ago Address , Boston, 02111, Ma $58,000 - $87,000 a year
Desktop Support Intern Jobs
Recruited by Reynolds and Reynolds 1 year ago Address , College Station, 77840, Tx
Desktop Support Supervisor Jobs
Recruited by Adams County Colorado 1 year ago Address , Westminster, Co $85,617 - $98,460 a year

It Desktop Consultant Ii

Company

Emory University

Address , Atlanta, 30322, Ga
Employment type FULL_TIME
Salary
Expires 2023-06-25
Posted at 1 year ago
Job Description
Discover Your Career at Emory University:
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.
Description:
**This is a central university office position**

JOB DESCRIPTION:
  • May support multiple departments on campus as part of a local team or individually as a single primary technician within a designated area/department/building as part of a wide-spread team; must be able to work in a team environment.
  • Documents work in incident management tracking tool (ServiceNow) and manages service levels to meet or exceed within allowed timeframes.
  • Supports customers' Emory-provided communications devices (e.g., Samsung, iPhone, etc.) to ensure devices integrate with the enterprise's networks.
  • Supports enterprise-wide software packages to ensure user functionality.
  • Verifies software licensing agreements to comply with enterprise volume license requirements and limitations.
  • Ensures systems are encrypted as needed per university policy.
  • Performs IT-related responsibilities as required.
  • Provides recommendations to advise customers on software and hardware purchases and upgrades and to support customer cost-cutting initiatives.
  • Manages users and computers and ensures standardized group policies to map printers and network shares.
  • Provides client-side network support and escalates to Tier 3 support as needed. Supports departments' equipment issues and utilizes remote connectivity tools for local and long distance users worldwide.
  • Manages computer equipment inventory to maintain available stock for emergency replacements and upgrades and to meet certain customer needs.
  • Coordinates removal of end-of-life equipment to ensure proper disposal, recycle and surplus and to update asset inventory records.
  • Assigns permissions using active directories and group policies to ensure proper security levels.
  • Utilizes enterprise and departmental file and print servers to establish printer assignments for users and to permit users to store data securely.
  • Assigns rights as needed to run and deploy software, perform testing and ensure operability.
  • Receives notifications of V.I.P. trouble tickets to act on and ensure quick responses and issue resolution.
  • Examines and inspects equipment to determine damages and to repair and replace equipment.
  • Participates in a weekly rotating on-call schedule.
  • Supports Emory's Finance & Administration Division users' computer equipment to ensure equipment functions properly on the enterprise's networks.
  • Uses systems management tool (i.e., SCCM) to manage the enterprise desktop environment, generate reports, observe functions, image systems and increase efficiencies.
  • Ensures directory and security protocols are maintained to protect enterprise-wide equipment and information and to prevent unauthorized access and usage.
  • Reviews system and management tracking tool tickets (ServiceNow) to confirm ownership and to establish priority for completing ticket work requests.
MINIMUM QUALIFICATIONS:
  • A high school diploma and five years of relevant IT experience, OR an equivalent combination of education, training and experience.
  • Must maintain an insurable driving record.
  • Ability to work in fast-paced environment with minimal supervision.
  • Duties of the position may require extended periods of bending, stooping, twisting, reaching and lifting up to forty (40) pounds.
NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
Emory Supports a Diverse and Inclusive Culture:
The COVID-19 vaccine or an approved exemption is currently only required for individuals working in a clinical setting. For more information on the University or Hospital policies, including exemptions, please see our website.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.