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It Desktop Services Analyst Jobs

Desktop Analyst Jobs
By The Hire Connection At Lawrence, MA, United States
Collaborate with the IT team to troubleshoot and resolve hardware, software, and network-related problems, both remotely and on-site.
Contribute to the development and maintenance of IT documentation, including procedures, guidelines, and knowledge base articles.
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
Minimum of 2 years of experience in IT support and network administration.
Basic to intermediate networking knowledge with the ability and interest to learn and specialize in Cisco Meraki technologies.
Familiarity with the Cisco Meraki dashboard, wireless technologies, and cloud-managed network devices is a plus.
Desktop Analyst Jobs
By Infusive Solutions, Inc. At New York City Metropolitan Area, United States

Salaries are competitive with bonuses and great benefits.

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It Desktop Technician Jobs
By Frederick Community College At , Frederick, 21702 $30.61 - $33.67 an hour
5. Experience providing IT support via telephone, e-mail, in-person, and remote tools
2. Completed CompTIA A+ certification, or ability to obtain within 10 months after hire date
3. Two (2) years experience providing technical support
1. Current CompTIA A+ certification
3. Excellent problem solving skills including the ability to research possible solutions
6. Experience imaging desktops and laptops
Associate It Support Services Analyst
By Simpson Strong-Tie At , Stockton, 95206, Ca $25.24 - $32.84 an hour
Self-Management: Display a high level of initiative, effort and commitment towards completing assignments in a timely manner.
Self-Management: Manage multiple projects and completing priorities.
1 year experience demonstrable Windows operating system and MS Office expertise
1 year experience Microsoft Active Directory environments and in applying application security therewith
1 year experience Microsoft Server support
Write knowledgebase articles of solutions and “how to” information for users and IT Technicians. (5%)
It Junior Services Analyst
By Reed & Mackay At ,
LogMeIn / other remote management tools
Ensure that the asset management system is up-to-date, accurate and relevant always.
Administer mobile devices and R&M’s mobile device management platform.
Aware of ITIL processes incl. Incident and Problem Management, Change Management and Continual Service Improvement
Essential technical skills and experience:
Promote knowledge sharing and ensure that documentation is captured and updated regularly in line with implemented changes.
Desktop Analyst Jobs
By ConglomerateIT LLC At United States
• Experience with MECM/SCCM management technologies
Manage desktop systems using MECM/SCCM management technologies.
• Strong experience with data analytics, MS Excel pivot tables and formulas, and other related tools
• Strong experience in analyzing IT software, reporting findings, and formulating recommendations for application rationalization.
• Strong experience with PowerShell, SQL, and PowerBI
Conduct data analytics using MS Excel pivot tables, formulas, and related tools.
It Desktop Technician Iii
By Erlanger At Chattanooga, TN, United States

Job Summary The Desktop Technician III will be the main technical resource for the Field Services team and also responsible to working with others teams to resolve issues. Other main duties will ...

Desktop Analyst/It Data Analyst/It Data Engineer/
By TechnoGen, Inc. At Washington DC-Baltimore Area, United States
Experience with MECM/SCCM management technologies
Strong experience with data analytics, MS Excel pivot tables and formulas, and other related tools
Strong experience in analyzing IT software, reporting findings, and formulating recommendations for application rationalization.
Strong experience with PowerShell, SQL, and PowerBI
Remote (Local to DC Metro, Viena, VA, Greater Pensacola, FL is a Plus)
Self-Starter with a positive attitude and willingness to hit the ground running.
It Desktop Engineer Jobs
By Georgia Hospital Association At Atlanta, GA, United States
5.Create, manage, and audit all training documentation and user guides.
8.Provide basic education for new Employees (IT Orientation).
1.Maintains IT ticketing system including answering, monitoring, and routing all support tickets.
2.Assumes responsibility for supporting the full lifecycle of all computers, printers, and mobile devices.
4.Support Audio/Video and teleconferencing services.
6.Maintain IT stockroom, govern inventory, and keep current IT asset register.
Sr. Services Analyst - It (Remote)
By Constellation At United States
Experience leading small IT projects or sub-teams and knowledge of IT project management.
Experience working on testing platform/ tools, preferably Application Lifecyle Management (ALM), LoadRunner
Knowledge and/or experience in Automated Testing Framework in ServiceNow Platform
Knowledge and/or Experience in test automation tools or framework such as Unified Testing Framework (UFT, Selenium, etc.
Establish positive team environment by proactively assisting and training less experienced personnel. Provide performance and development feedback as required (15%)
Maintain technical knowledge and business acumen within own discipline or function (10%)
It Specialist Desktop Jobs
By WSN At New York City Metropolitan Area, United States
Strong technical skills and knowledge of hardware, software, and network systems
5+ years of experience in Desktop support
The successful candidate must be a team player with strong customer service and communication skills
VPN and Citrix remote access
Application packaging experience is a plus
Strong understanding of help desk functions and technical support experience
Junior Desktop Analyst Jobs
By Capgemini At , Nashville, 37201, Tn
Any other duties as deemed necessary by account management teams
Knowledge of basic computer operations, and basic computer troubleshooting skills
Basic knowledge of computer peripherals, and peripheral troubleshooting skills (receipt printers, cashless payment devices, scanners, etc.)
Experience with remote access software
Entry Level 2 years work experience supporting customers remotely in a technical environment
Utilizing basic troubleshooting processes, validating the issue, recording critical details in ticketing system, utilizing Knowledge Base articles
Desktop Analyst Jobs
By Prisma Health At , Greenville, 29615, Sc
Maintain working knowledge of supported products and services, utilizing available online training to improve skills. 5%
Review, create and maintain technical knowledge documentation to support the end user and other Clinical Support staff.10%
Excellent verbal and written communication skills
A+ and/or Microsoft MCSA certification - Preferred
Experience in writing reports, presentations, training documentation, technical writing
Experience with Apple computers, tablets, and phones - Preferred
It Support Services Analyst Ii
By County of Santa Cruz At , , Ca

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Sr. It Desktop Specialist
By Johnson & Johnson At , Danvers, Ma
Beneficial Certifications / Trainings / Knowledge:
Mentors help desk team to raise overall knowledge and competency.
Technical leadership experience with mentorship experience
Knowledge of common information security support frameworks (ITSL)
German Language Knowledge is a Plus.
Provides support for incidents not able to be resolved by the help desk team.
It Desktop Support Analyst
By Richemont At , New York, Ny $85,000 - $95,000 a year
Strong organizational skills and asset management techniques and procedures.
Actively contribute to updating IT documentation including asset management processes.
Network knowledge and troubleshooting skills including basic knowledge of boutique and office environments.
Salary will be negotiated based on relevant skills and experience.
Excellent analytical skills, logical thinking, and good problem-solving skills and techniques.
3-5 year minimum of IT / customer support experience required.
It Desktop Consultant Ii
By Emory University At , Atlanta, 30322, Ga
Reviews system and management tracking tool tickets (ServiceNow) to confirm ownership and to establish priority for completing ticket work requests.
Documents work in incident management tracking tool (ServiceNow) and manages service levels to meet or exceed within allowed timeframes.
Uses systems management tool (i.e., SCCM) to manage the enterprise desktop environment, generate reports, observe functions, image systems and increase efficiencies.
A high school diploma and five years of relevant IT experience, OR an equivalent combination of education, training and experience.
Supports Emory's Finance & Administration Division users' computer equipment to ensure equipment functions properly on the enterprise's networks.
Manages computer equipment inventory to maintain available stock for emergency replacements and upgrades and to meet certain customer needs.
It Analyst – Desktop Support
By DCH Health System At Tuscaloosa, AL, United States
Requires use of electronic mail, time and attendance software, learning management software and intranet.
Higher Level Degrees, Certifications And Experience Are Preferred.
To contribute to knowledge base articles, creating and updating documents as needed to improve resolution rates for the department.
To serve as an expert resource for lesser ranked staff, helping to build the skill set of these assistants.
Performs compliance requirements as outlined in the Employee Handbook
To provide support to end-users for PC, printer, applications, wireless, networking to the data closet and any other supported desktop hardware.
Desktop Analyst (Sccm) Jobs
By Tekshapers At Omaha, NE, United States
•2+ years related work experience with Microsoft Configuration Manager/Intune and/or other remote deployment tools
•Management and troubleshooting of OS patches and software updates on endpoints
•Qualys or other IT Security vulnerability management tools
•Patching and vulnerability remediation experience
•Knowledge of Microsoft Windows operating systems and M365 Modern Workplace applications.
•Knowledge of TCP/IP, DNS, DHCP
It Desktop Services Analyst
By Rocket Lawyer At , San Francisco, Ca $90,000 - $120,000 a year
Intermediate knowledge and experience with Mac OS X and Windows troubleshooting and support in an enterprise environment
Monitor internal IT support channels and support employees requests onsite or remotely
Keep our knowledge base up-to-date and provide training when needed
Great soft skills are a must
2-4 years experience in a Helpdesk role working out of a ticketing queue
Experience with basic networking technologies such as WAN, LAN, WiFi, DNS, DHCP, etc.)