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It Analyst – Desktop Support Jobs

It Support Analyst Jobs
By Inceed At Oklahoma City, OK, United States
Working knowledge of the following technologies: Windows 10, Microsoft Office, Active Directory, SCCM for desktop deployment and management
Nice to Have Skills & Experience:
3+ years of experience in customer support.
Bachelor’s degree or equivalent experience required.
Microsoft, CompTIA, or other certifications
Experience in a Desktop/System Administration role
It Desktop Support – Remote Cst
By Innova Solutions At Missouri, United States
IT Desktop Support – Remote CST
· Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician
· Access software updates, drivers, knowledge bases, and frequently asked
· Develop help sheets and knowledge base articles for end users
· In-depth knowledge of computer hardware
· Working knowledge of a range of diagnostic utilities
It Support Analyst Jobs
By Bayforce At Atlanta, GA, United States
You have experience with using Active Directory tools
General application supports this ranges from client backup software to remote connection software.
Required proficiency in verbal and written business communication skills.
· 5+ years of experience in delivering end user IT support
Understanding of Administration and troubleshoot network operations on a day-to-day basis.
ITIL Based Service Delivery tools (ServiceNow)
Desktop Support Analyst Jobs
By Comtech LLC At New York, NY, United States
Working with and/or knowledge of remote desktop tools.
Providing IT support via phone, remotely, email and in-person.
Diagnose, maintain, and support systems and peripherals.
Assist with IT technical support duties.
Image, install, and configure desktops/laptops.
Install software and peripheral devices (printers, scanners, and other hardware).
Desktop Support Analyst Jobs
By Newance At Newark, NJ, United States
Perform user and asset management tasks
Escalate problems (when needed) to 3rd party vendors, team leader, or manager, and track until resolution
Minimum of 5 years of experience as a Desktop Support Analyst or comparable support position
Excellent oral and written communication skills
Knowledge of Active Directory, Networking, MS Exchange, MS Office, Printers, Mobile Devices
CompTIA A+ / Network + or MCP Certifications
It Support Analyst Jobs
By MATRIX Resources At Phoenix, AZ, United States
Follow Incident Management Procedures and assists with Customer Communication for High Priority issues affecting the enterprise
Create and review functional specifications, instructional documents, and knowledge articles for business operations applications and processes
This position requires a minimum of three years IT support experience or eighteen months working with Company business applications hardware experience.
This position requires excellent written and verbal communication along with strong interpersonal and customer service/orientation skills.
Intermediate level computer experience, including Microsoft Word, Excel, PowerPoint and Visio is necessary.
Ability to both multi-task and manage priorities effectively is required.
Desktop Analyst Jobs
By The Hire Connection At Lawrence, MA, United States
Collaborate with the IT team to troubleshoot and resolve hardware, software, and network-related problems, both remotely and on-site.
Contribute to the development and maintenance of IT documentation, including procedures, guidelines, and knowledge base articles.
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
Minimum of 2 years of experience in IT support and network administration.
Basic to intermediate networking knowledge with the ability and interest to learn and specialize in Cisco Meraki technologies.
Familiarity with the Cisco Meraki dashboard, wireless technologies, and cloud-managed network devices is a plus.
Desktop Analyst Jobs
By Infusive Solutions, Inc. At New York City Metropolitan Area, United States

Salaries are competitive with bonuses and great benefits.

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It Support Analyst Jobs
By Monster Energy At , Corona, 92879 $25 an hour
2+ years of experience in Apple iOS deployments and Mobile Device Management Systems
Experience with Microsoft System Center Service Manager
Modify configurations, utilities, software default settings, etc. for the local and remote workstations
Assist with on-boarding of users, manage equipment setup and deployment for new employees
Assist with employee departure process, manage equipment retrievals and asset re-assignment
Manage users and computers in Active Directory
It Helpdesk Support /It Desktop Support/ Technical Support
By My3Tech At Atlanta, GA, United States

Skills And Qualifications 3+ years of work experience minimum A+ Certification Strong customer service skills Strong oral and written communication skills Proficient in understanding network ...

Desktop Support Analyst Jobs
By R4Solutions Inc At Lafayette, Indiana Metropolitan Area, United States
-Hands on experience as deskside/Onsite support/local IT engineer.
- To allocate more complex support issues to the IT Manager
- Relevant Desktop Support experience within a commercial environment
- Good knowledge of Windows 2003 / 2008 Server
- Strong knowledge of Windows XP / Vista / Windows 7
- A thorough knowledge of MS Office Suite
Desktop Support Analyst Jobs
By KeyBank At , Shelton, 06484 $50,000 - $76,000 a year
Possess an associate degree in computer science and/or business, or the work experience equivalent
Demonstrate strong interpersonal, verbal, and written communication skills for communications with technical and non-technical staff.
Demonstrate functional knowledge of information security and best practices
Possess excellent customer service skills
Provision applications using Microsoft System Center Configuration Manager (SCCM)
Communicate using excellent grammar and listening skills
It Support Analyst, Operations
By Givelify At , Remote
Develop and maintain a knowledge base of the evolving processes, products, and services
A high degree of empathy for our internal users and a passion for improving the human experience with technology at work
3+ years' experience administering and supporting Slack, Jira, and Zoom
Excellent detail orientation and communication skills; able to explain tech to non-tech people
Apple Mac Support Certification is a big plus
Help desk / technical troubleshooting experience
It Desktop Support Jobs
By Parkland Health and Hospital System At , Dallas, 75201

Education: - Prefer Bachelor's degree in Computer Science, Telecommunications, Information Systems, or a related field.

It Support Analyst Jobs
By USC At , Los Angeles $36 - $39 an hour
Manage user accounts, privileges, and other routine system configuration items
Possess a minimum of two years of IT experience, preferably in Desktop or Help Desk support
Have excellent communication and customer service skills
Be eager to learn, adapt, and take on responsibilities in new and changing technical environments
Life and voluntary insurance benefits: https://employees.usc.edu/insurance-benefits/
Resolve problems with operating systems, office software, line-of-business applications, network connectivity, computer hardware, and other systems
It Desktop Technician Jobs
By Frederick Community College At , Frederick, 21702 $30.61 - $33.67 an hour
5. Experience providing IT support via telephone, e-mail, in-person, and remote tools
2. Completed CompTIA A+ certification, or ability to obtain within 10 months after hire date
3. Two (2) years experience providing technical support
1. Current CompTIA A+ certification
3. Excellent problem solving skills including the ability to research possible solutions
6. Experience imaging desktops and laptops
Information Technology (It) Specialist/Desktop Support
By MSAG At Washington, DC, United States
Installs, supports, and retires hardware (e.g., desktops, laptops, thin clients, monitors, mobile devices, printers).
Installs and maintains related software and wipes data prior to destruction or reissue.
Documents, maintains, and recommends enhancements to work processes and standards in the area, including documenting procedures for troubleshooting and incident resolution/solution.
Performs facility moves under guidance.
Effectively works with clients to determine the actual nature or underlying cause of a user problem.
Selects appropriate work procedures or approaches to address and/or escalate problems.
It Support Analyst Jobs
By DVI Technologies, Inc. At Pittsburgh, PA, United States
Experience working in an IT environment with emphasis in Service Desk and Operations Management
Experience working with virtual / remote staff members.
Troubleshooting and resolving remote hardware, software, and network issues
Strong communication, organization, and planning skills
Ability to learn and share knowledge with other team members.
Experience working both independently and as part of a project group.
Desktop Support Analyst Jobs
By Beacon Hill Staffing Group At Columbus, OH, United States
3+ years of experience in a Technical Support or Desktop role
Experience with Windows 10 and Mac operating systems
Experience troubleshooting Office 365 issues
Experience with Executive level support
Experience with Active Directory and new user setup
Experience documenting user issues within a ticketing system
It Analyst Customer Support- Colorado Springs, Co
By Kinder Morgan At , Colorado Springs, 80917, Co $43 an hour
Project management experience is a plus
Analyze information flow and reporting needs, working with clerical staff and management
*Position may be filled at various levels depending on experience and job skills of successful candidate.
Apply problem solving skills and break down complex problems into solvable segments.
Speak clearly, both in person and by telephone, using a high level of verbal skills, and careful listening.
Additional duties/responsibilities as assigned by supervisor