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It Desktop Support Officer Jobs

It Desktop Support – Remote Cst
By Innova Solutions At Missouri, United States
IT Desktop Support – Remote CST
· Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician
· Access software updates, drivers, knowledge bases, and frequently asked
· Develop help sheets and knowledge base articles for end users
· In-depth knowledge of computer hardware
· Working knowledge of a range of diagnostic utilities
It Helpdesk Support /It Desktop Support/ Technical Support
By My3Tech At Atlanta, GA, United States

Skills And Qualifications 3+ years of work experience minimum A+ Certification Strong customer service skills Strong oral and written communication skills Proficient in understanding network ...

It Desktop Support Jobs
By Parkland Health and Hospital System At , Dallas, 75201

Education: - Prefer Bachelor's degree in Computer Science, Telecommunications, Information Systems, or a related field.

It Desktop Technician Jobs
By Frederick Community College At , Frederick, 21702 $30.61 - $33.67 an hour
5. Experience providing IT support via telephone, e-mail, in-person, and remote tools
2. Completed CompTIA A+ certification, or ability to obtain within 10 months after hire date
3. Two (2) years experience providing technical support
1. Current CompTIA A+ certification
3. Excellent problem solving skills including the ability to research possible solutions
6. Experience imaging desktops and laptops
Information Technology (It) Specialist/Desktop Support
By MSAG At Washington, DC, United States
Installs, supports, and retires hardware (e.g., desktops, laptops, thin clients, monitors, mobile devices, printers).
Installs and maintains related software and wipes data prior to destruction or reissue.
Documents, maintains, and recommends enhancements to work processes and standards in the area, including documenting procedures for troubleshooting and incident resolution/solution.
Performs facility moves under guidance.
Effectively works with clients to determine the actual nature or underlying cause of a user problem.
Selects appropriate work procedures or approaches to address and/or escalate problems.
It Technician - Desktop Support
By DLA Piper At , Washington, Dc
Experience and/or knowledge of MS Windows, Office, device configuration, troubleshooting, OS configuration, network printing, and the installation of hardware and software
2 years’ experience providing support to end users, troubleshooting hardware/software issues, and installing PC and peripheral equipment
Working knowledge of MS Windows and network communication concepts
Strong verbal and written skills required to communicate technical information to staff of all levels
Good organizational skills required to track and resolve a variety of issues in a timely manner
High school diploma or GED
It Desktop Support Specialist
By A.C.Coy Company At Edison, NJ, United States
High School Diploma with 3-5 years of experience in technical desktop support, onsite and remote.
Provide technical support for Video Teleconferencing Systems, Internet Protocol Telephony Systems, software, and systems that support remote work activities.
Provide ongoing support to remote and onsite users on multiple applications.
Associate degree with 1-2 years of experience preferred.
Effective oral and written communication skills.
This role can also be originated in Greensboro, NC, Los Angeles, CA and Wichita, KS.
It Desktop Support Specialist
By A.C.Coy Company At Raleigh, NC, United States
High School Diploma with 3-5 years of experience in technical desktop support, onsite and remote.
Provide technical support for Video Teleconferencing Systems, Internet Protocol Telephony Systems, software, and systems that support remote work activities.
Provide ongoing support to remote and onsite users on multiple applications.
Associate degree with 1-2 years of experience preferred.
Effective oral and written communication skills.
This role can also be originated in Edison, NJ; Greensboro, NC; Los Angeles, CA; Troy, MI and Wichita, KS.
It Helpdesk Support - Desktop Technician
By Calypso Way At Omaha, NE, United States
1-2 years' experience working with customers either face to face or remote setting
1-2 years of IT work experience
Industry certifications, can include MCP, MCSE/MCITP etc.
Proficiency in using and knowing your way around windows and Apple devices
Ability to operate tools, components, and peripheral accessories.
Be proficient in supporting Microsoft operating systems, Advanced support of Microsoft Office Suites
It Desktop Support Specialist
By InfiCare Staffing At Troy, MI, United States

Job Title: IT Desktop Support Specialist

Location work will be performed: mutiple locations

It Desktop Support With Lab Exp
By SwankTek Inc. At Raritan, NJ, United States
5+ years of experience in the following:
·Experience with Waters Empower, SDMS, eLIMS, or similar instrument systems
·Working in a life sciencelaboratoryenvironment including GxP environments
·PC hardware and troubleshooting connectivity to Enterprise Network Services
·Labinstrument connection, configuration, integration, and maintenancesupport
·SupportMicrosoft Windows OS in Enterprise Active Directory Environment
It Desktop Technician Iii
By Erlanger At Chattanooga, TN, United States

Job Summary The Desktop Technician III will be the main technical resource for the Field Services team and also responsible to working with others teams to resolve issues. Other main duties will ...

It Desktop Engineer Jobs
By Georgia Hospital Association At Atlanta, GA, United States
5.Create, manage, and audit all training documentation and user guides.
8.Provide basic education for new Employees (IT Orientation).
1.Maintains IT ticketing system including answering, monitoring, and routing all support tickets.
2.Assumes responsibility for supporting the full lifecycle of all computers, printers, and mobile devices.
4.Support Audio/Video and teleconferencing services.
6.Maintain IT stockroom, govern inventory, and keep current IT asset register.
It Desktop Support Specialist
By Aditi Consulting At San Francisco Bay Area, United States
Strong application troubleshooting skills Advanced Knowledge and understanding of video conferencing equipment and usage.
Able to provide desktop support to VP and C level executives. Both locally and in a remote environment.
Knowledge of enterprise desktop and user administrative tools including Active Directory, SCCM, JAMF Casper Suite/JAMF Pro, Windows Server 2012/2016.
Strong hardware and software troubleshooting skills in a fast paced environment required.
Knowledge of supporting large meetings/Zoom webinars and managing them.
Work in an environment in which technicians will be motivated to provide best in class customer service.
It Support Consultant - Onsite Desktop Support
By University of Iowa At Iowa City, IA, United States
Experience working in a fast-paced environment that requires excellent time management skills and flexibility to balance workload.
Experience with IT Service Management Change Management, Continuous Improvement Initiatives, ITIL, LEAN and/or Project Coordination.
Maintain accurate inventory management records.
Accurately document all performed work within service management tracking system.
Professional experience working with desktop hardware and software in a centrally managed workstation environment.
Develops the understanding of institutional knowledge to reflect customer needs within solution planning and implementation.
It Support Analyst - Onsite Desktop Support
By University of Iowa At Iowa City, IA, United States
Experience working in a fast-paced environment that requires excellent time management skills and flexibility to balance workload.
Experience utilizing or basic knowledge of remote IT support tools.
Experience with IT Service Management Change Management, Continuous Improvement Initiatives, ITIL, LEAN and/or Project Coordination.
Influences best practices for basic software management and security practices
Maintain accurate inventory management records.
Assists with asset management activities as requested.
It Desktop Support Technician
By Premiere Digital Services At Los Angeles, CA, United States
Proficient knowledge with relevant legal requirements and regulations
Strong interpersonal abilities and communication skills
Experience working in the Entertainment / Media Industry a large plus
In-depth knowledge of Windows / Mac operating systems in a networked environment
Experience troubleshooting hardware and software issues
Documentation skills to include creating procedures, user guides, and detailed reports
It Specialist Desktop Jobs
By WSN At New York City Metropolitan Area, United States
Strong technical skills and knowledge of hardware, software, and network systems
5+ years of experience in Desktop support
The successful candidate must be a team player with strong customer service and communication skills
VPN and Citrix remote access
Application packaging experience is a plus
Strong understanding of help desk functions and technical support experience
It Specialist – Desktop Support
By DCH Health System At Tuscaloosa, AL, United States
Requires use of electronic mail, time and attendance software, learning management software and intranet.
The Americans with Disabilities Act (ADA) requires the job description to document physical factors, including ability, activities, and requirements.
Higher Level Degrees, Certifications And Experience Are Preferred.
To contribute to knowledge base articles, creating and updating documents as needed to improve resolution rates for the department.
Performs compliance requirements as outlined in the Employee Handbook
Important Interpersonal Relationship skills needed
Intern - It Desktop Support
By Infineon Technologies At , Austin, Tx
Manage hardware inventory where strong organizational skills and attention to detail are crucial
Strong verbal and written communication skills
Deploy, troubleshoot , build, and support highly standardized operating systems and hardware including computers, mobile devices, and video conferencing systems
Handle shipping and receiving of IT hardware
Pursuing a BS degree or Technical degree in Computer Science
Tech savvy with an aptitude for emerging technologies

Are you looking for a challenging and rewarding role in Desktop Support? We are looking for a Desktop Support Officer to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to our customers. If you have a passion for technology and a commitment to providing excellent customer service, this could be the perfect job for you!

Overview:

Desktop Support Officers are responsible for providing technical support and assistance to computer users. They are responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support and advice to users.

How To Become an Desktop Support Officer:

To become a Desktop Support Officer, you will need to have a high school diploma or equivalent and experience working with computers. You may also need to have certifications in specific software or hardware.

Desktop Support Officer Skills:

• Knowledge of computer hardware and software
• Troubleshooting and problem-solving skills
• Excellent customer service skills
• Ability to work independently and as part of a team
• Good communication and interpersonal skills
• Ability to work under pressure
• Knowledge of network systems and protocols

What is Desktop Support Officer Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of computer security systems
• Knowledge of computer troubleshooting techniques
• Knowledge of customer service principles

What is Desktop Support Officer Responsibilities?

• Installing and configuring computer systems
• Troubleshooting hardware and software issues
• Providing technical support and advice to users
• Maintaining and repairing computer systems
• Updating system software
• Ensuring security of computer systems
• Monitoring system performance

What is Desktop Support Officer Experience?

• Experience working with computers
• Experience troubleshooting hardware and software issues
• Experience installing and configuring computer systems
• Experience providing technical support and advice to users
• Experience maintaining and repairing computer systems
• Experience updating system software
• Experience ensuring security of computer systems

What is Desktop Support Officer Qualifications?

• High school diploma or equivalent
• Certifications in specific software or hardware
• Experience working with computers
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of computer security systems
• Knowledge of computer troubleshooting techniques

Desktop Support Officer Education:

• High school diploma or equivalent
• Certifications in specific software or hardware
• Associate’s degree in computer science or related field
• Bachelor’s degree in computer science or related field

Tools to Help Desktop Support Officer Work Better:

• Remote access software
• Automation software
• Network monitoring software
• Help desk software
• Asset management software
• Backup and recovery software
• Security software

Good Tips to Help Desktop Support Officer Do More Effectively:

• Stay up to date on the latest technology trends.
• Develop a system for tracking and resolving customer issues.
• Utilize automation tools to streamline processes.
• Create a knowledge base of common issues and solutions.
• Develop a system for tracking and monitoring system performance.
• Develop a system for tracking and managing assets.
• Develop a system for tracking and managing security.

Common Desktop Support Officer Interview Questions:

• What experience do you have working with computers?
• What certifications do you have in specific software or hardware?
• How would you troubleshoot a hardware or software issue?
• How would you provide technical support and advice to users?
• What experience do you have installing and configuring computer systems?
• What experience do you have maintaining and repairing computer systems?
• How would you ensure the security of computer systems?