Inside Sales Manager & Analyst - Endicott, Ny

Job ID: 484331

Exempt

National Pipe & Plastics, a CRH company, is one of North America’s largest PVC pipe producers, serving the water and energy markets from two east coast locations in Endicott, NY, and Greensboro, NC. But we’re more than just a manufacturer. Our long history of exceptional customer service and product quality enables us to be a trusted and strategic solutions partner to engineers, contractors, distributors, specifiers, and more. As part of the CRH Infrastructure Products business, we are leading the industry with innovative, sustainable solutions with a safety-first mindset.

Job Summary

As an Inside Sales Manager & Analyst at National Pipe & Plastics, you will be responsible for driving sales and revenue as well as analyzing data to optimize strategies and drive business growth. You will play a key role in identifying sales trends, developing sales strategies, and maximizing revenue opportunities. This position requires strong analytical skills, sales management expertise, working closely with customers, and the ability to work collaboratively with cross-functional teams. Overall, your role as an Inside Sales Manager & Sales Analyst for National Pipe & Plastic combines sales management, data analysis, strategy development, and customer relationship management to drive sales growth and improve overall business performance.

Job Responsibilities

• Other duties as assigned
• Develop and implement effective sales strategies based on data-driven insights, including pricing strategies, market segmentation, and customer targeting
• Prepare and present regular sales reports, including sales performance, trends, and analysis, to senior management
• Collaborate with supply chain and production teams to ensure adequate inventory levels and timely product availability
• Collaborate with the sales team to identify customer requirements, address concerns, and provide solutions that drive customer satisfaction and loyalty
• Engage with customers via phone, email, and other communication channels to understand their needs, provide information, and offer solutions
• Utilize historical sales data, market research, and industry trends to develop accurate sales forecasts
• Regularly monitor and evaluate sales performance metrics, identifying areas of improvement and implementing corrective actions as needed
• Communicate sales strategies, targets, and progress to the sales team, ensuring alignment and understanding
• Assist in the development of sales budgets and goals, tracking progress and making adjustments as necessary
• Provide exceptional customer service, ensuring timely and accurate responses to inquiries, quotes, and order processing
• Proactively reach out to existing and potential customers to build relationships, promote products, and generate sales leads
• Analyze sales data, market trends, and customer behavior to identify opportunities for growth and improvement
• Build and maintain strong relationships with key customers, understanding their needs and providing exceptional service and support

Required Competencies

• Self-motivated, proactive, and able to work effectively in a fast-paced environment
• 5+ years of proven experience in sales management and analysis, preferably in a manufacturing or industrial sales environment
• Strong analytical skills with the ability to interpret complex data and derive actionable insights
• Strong communication and interpersonal skills, with the ability to build relationships with internal teams and external customers
• Proficiency in using CRM and sales analytics software
• Excellent leadership and team management abilities, with a focus on achieving results and driving performance
• Bachelor's degree in business, marketing, or a related field (or equivalent experience)

What CRH Offers You

• Comprehensive medical, dental and disability benefits programs
• Highly competitive base pay
• Health and wellness programs
• Group retirement savings program
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability-If you want to know more, please click on this link.